Reviews

04/20/2018

Elory

5 out of 5 stars
These guys were the best guys I could hope for. I tell everyone to call them for help moving anything. Prompt and careful.
Response
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<div>Thank you, Elory for your recommendations! We are glad to hear that we provided you with a great moving experience.</div>
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04/20/2018

Bob

4 out of 5 stars
The overall move experience was very good. There were some communication problems between the first crew (day before) and the actual moving crew that caused a little difficulty.
Response
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<div>Thank you for your honest feedback, Bob. We are happy to hear that you had a very good experience and do apologize for any communication issues between the moving crews. We will be looking into this situation to prevent it from happening in the future Thank you for choosing us!</div>
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04/19/2018

James

5 out of 5 stars
I filled out a review for Google for you already. My experience was good, but I knew what to expect. And I was fine with it. The 3 guys that came out where GREAT! I was surprised that the truck that came was not large enough to move all my stuff. I had accurately supplied my information on line, and was given an estimate. My estimate was for (3 guys - by my request) 8-10 hours. It took 6.5 hours, but the truck was to full to take the last 2 chairs and a table, and bed frame. The supervisor said we could unload then come back for the rest, but that would have taken another 60 mins drive time and set up and park time. So I rented a truck the next day to finish the job myself. Again, I have run into this before with 2 men and a truck , so I was prepared for the possibility.
Response
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<div>Thank you for your feedback, James. We apologize for any inconvenience this move may have caused you. We will look into this situation to see how your move may have been underestimated. Thank you for choosing us and we look forward to working with you again in the future!</div>
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04/18/2018

Donna

5 out of 5 stars
I was very satisfied with the service. I will be calling again soon!
Response
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<div>That is wonderful to hear, Donna. We look forward to working with you again in the future!</div>
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04/17/2018

Cheryl

5 out of 5 stars
Porter and Smith were my two men from Waterford. They were professional, very careful and efficient. Responsive to my concerns and questions, hope they can come back for the move back on 4/21/18. Another great experience with the Company.
Cheryl
Response
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<div>That is fantastic to hear, Cheryl! We are so pleased to hear such positive comments about your moving crew. We will be sure to let them know they did a wonderful job and will definitely bring them back on your 4/21 move! Thank you for choosing us and we cant wait to work with you again this Saturday.</div>
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04/17/2018

Dave

5 out of 5 stars
2nd time I’ve used your services and once again, the team, (both field and office) did an awesome job. Would highly recommend to anyone considering using their services.
Response
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<div>Dave, thank you for being a dedicated Two Men And A Truck customer! We are so happy to hear of your satisfaction with both our office staff and moving crew. Thank you for your recommendation and we look forward to working with you again in the future!</div>
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04/16/2018

Joan

5 out of 5 stars
Based on my prior experience, this move was over and above what I expected. I had used Two Men and a Truck in May 2017 and my experience at that time was not favorable. However I decided to use you again based on my initial call with the office staff. They were much more experienced this time around, very courteous and followed up with me about scheduling and the after move call. The movers were pleasant, respectful and helpful to work with. Based on this move, i would recommend the Rochester Hills office to anyone who asked.
Response
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<div>Joan, thank you for giving Two Men And A Truck a second chance. We are so thrilled to hear of your satisfaction with our office staff and moving crew! We are glad that we had the opportunity to serve you and we appreciate your recommendation!</div>
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04/16/2018

Staci

5 out of 5 stars
I THOUGHT YOUR STAFF WAS PROMPT, COURTEOUS, THOROUGH, AND TOOK GREAT CARE WITH MY THINGS. THEY WERE QUICK AND EFFICIENT AND VERY WELL MANNERED. THE TWO YOUNG MEN SENT TO MOVE ME WERE EXCELLENT!!!
Response
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<div>Staci, it is so wonderful to hear how happy you were with your moving experience. It really pleases us to hear that your moving crew was prompt, courteous, through, quick, efficient and well mannered. We truly appreciate the feedback and look forward to working with you again in the future!</div>
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04/15/2018

Donald

5 out of 5 stars
Office staff courteous easy to work with. Movers showed up on time, friendly, immediately started to load their truck. They continued in a very workman like manner. Most of the articles were heavy, gun safe, piano etc., they emptied the 16' by 7' pod in short order and we're on the way to a storage unit. They unloaded everything in the same very efficient manner spotting certain items so that they could be accessed (tool chests). Payment was easy using a credit card. They were very polite and the items that I needed moved were moved at a reasonable price.
Response
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<div>Donald, thank you for your feedback. We are so glad that you had such a great experience with us. Our team truly strives to provide each customer with efficiency, professionalism, and care. Thank you for choosing us!</div>
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04/14/2018

Ryan

3 out of 5 stars
2 items ended up being broken during the move, the team seemed unhappy and unwilling to complete the job to a 100% satisfaction rate.