Reviews
Kelly
The 4 guys that did the move were great - they were upbeat and friendly. they took the move seriously but had enough fun together that the stress of moving was decreased. They were courteous and made sure I was comfortable with the progress of the move and where all the pieces were going.
The scheduler walked me through move options that would be more affordable based on the day of the move vs convenience of weekend move - in a friendly & helpful manner. There was a call the AM of move and follow up call after the move.
The scheduler walked me through move options that would be more affordable based on the day of the move vs convenience of weekend move - in a friendly & helpful manner. There was a call the AM of move and follow up call after the move.
Response
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<div>Kelly, we cannot thank you enough for taking the time to write about your moving experience. We are so glad that we were able to help remove your stress on a naturally very stressful day. We truly appreciate your business!</div>
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<div>Kelly, we cannot thank you enough for taking the time to write about your moving experience. We are so glad that we were able to help remove your stress on a naturally very stressful day. We truly appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nate
Large refrigerator move, down stairs. Efficient work
Response
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<div>Nate, thank you for your feedback! We are happy to have helped move your refrigerator. If there is anything we can do to make your next experience a 5 star experience, let us know.</div>
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<div>Nate, thank you for your feedback! We are happy to have helped move your refrigerator. If there is anything we can do to make your next experience a 5 star experience, let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Julie
These guys worked very hard all day - there were many heavy items that went into the basement which had to be accessed down a hill and through the walk out or down stairs. They even moved a piece of furniture as I decided I didn't like where it was originally put at my direction. Very nice, polite and extremely hard workers. The lead was a genius getting everything to fit like a puzzle into the truck.
Response
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<div>Julie, thank you so much for taking the time to give us your feedback! It is great to hear that you were pleased with the performance of our movers. We are thrilled you had such a satisfying experience with us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Julie, thank you so much for taking the time to give us your feedback! It is great to hear that you were pleased with the performance of our movers. We are thrilled you had such a satisfying experience with us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
I needed last minute help to move someone in need with no help so was extremely happy to have have two wonderful people to carry the burden.
Response
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<div>Jennifer, we are happy to have had the opportunity to help you in your time of need. Thank you for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jennifer, we are happy to have had the opportunity to help you in your time of need. Thank you for choosing TWO MEN AND A TRUCK!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Stephanie
movers showed up on time and worked quickly. they were polite and moved things exactly where instructed.
Response
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<div>Stephanie, we are so pleased to hear that you were satisfied with your move. Thank you for letting us know that our men were timely, quick, polite and attentive. Thank you for choosing us for your moving needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Stephanie, we are so pleased to hear that you were satisfied with your move. Thank you for letting us know that our men were timely, quick, polite and attentive. Thank you for choosing us for your moving needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
Hiring your company for the move of my 86 year old mother was the best decision we could have made. The office staff and movers could not have been more helpful.
Response
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<div>We are so glad to have had the opportunity to move your mother. Thank you for you feedback!</div>
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<div>We are so glad to have had the opportunity to move your mother. Thank you for you feedback!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carol
The movers were Boone and Smallman. I have always liked Two Men and a Truck, but this was the best team yet. I will be using your services again and would be very happy to work with this team. Great job!
Response
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<div>Carol, we really appreciate you taking the time to write about your moving experience. It pleases us to hear such wonderful things about Boone and Smallman. We look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Carol, we really appreciate you taking the time to write about your moving experience. It pleases us to hear such wonderful things about Boone and Smallman. We look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Justin
i have used two men truck 4 times before and everytime finished before scheduled hours -
this move was 5 hours longer then it should have been - sent out team of 2 when it clearly was 3 person job -
when they were disassembling furniture, wasted time - if there were 3 guys - 1 disassembling and 2 still moving -
frustrating here - and was only given credit of 1 hour from manager -
thank you
this move was 5 hours longer then it should have been - sent out team of 2 when it clearly was 3 person job -
when they were disassembling furniture, wasted time - if there were 3 guys - 1 disassembling and 2 still moving -
frustrating here - and was only given credit of 1 hour from manager -
thank you
Response
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<div>Justin, thank you for taking the time to write about your moving experience. We are sorry to hear that you were not completely satisfied with your moving experience. We appreciate your dedication to Two Men And A Truck and do apologize for the extra time it took to disassemble your furniture. Your customer profile does indicate that we did reimburse you for one hour of your move time.Our goal is to make sure every customer is satisfied with their Two Men and a Truck experience, so please do not hesitate to give us a call so we can discuss your concerns further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Justin, thank you for taking the time to write about your moving experience. We are sorry to hear that you were not completely satisfied with your moving experience. We appreciate your dedication to Two Men And A Truck and do apologize for the extra time it took to disassemble your furniture. Your customer profile does indicate that we did reimburse you for one hour of your move time.Our goal is to make sure every customer is satisfied with their Two Men and a Truck experience, so please do not hesitate to give us a call so we can discuss your concerns further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Roger
Both of your men were extremely careful, helpful, and eager to please. They certainly went the extra mile for us.
Response
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<div>Thanks so much for your feedback, Roger! We are glad to hear that you had a wonderful experience with our moving crew.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks so much for your feedback, Roger! We are glad to hear that you had a wonderful experience with our moving crew.</div>
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Dan
Your crew is very professional. It was the best move we’ve ever had.
Response
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<div>That is fantastic to hear, Dan! Thanks for your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That is fantastic to hear, Dan! Thanks for your feedback.</div>
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