Reviews
Ken
Hagerman and Asbaugh were great. Very personable and totally professional. We would recommend them to anyone. We couldn’t be more happy with our choice of Two Men and a Truck.
Response
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<div>Thank you, Ken, for the kind words regarding your moving crew. We will be sure to let Hagerman and Arbaugh know they did a wonderful job! Thank you for the recommendation.</div>
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<div>Thank you, Ken, for the kind words regarding your moving crew. We will be sure to let Hagerman and Arbaugh know they did a wonderful job! Thank you for the recommendation.</div>
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Claire
I was called on a Friday and was told to expect a call the following Tuesday between 8:00am and 9:00am for when the movers would be on their way. I didn't receive a call so at 10:00am I called and was told my move was starting on Thursday. I told them that no, it was scheduled for Tuesday and they told me their manager would call in 10 minutes. I waited 30 minutes and then called back. They said my move would be that day but they didn't have a time yet but that they would let me know in the next hour. I called back an hour later after not hearing anything. They said they'd come between 12:30pm and 1:00pm. They showed up a little after 1:30pm. Once they actually showed up the move went really smooth both loading and unloading.
Response
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<div>Claire, thank you for taking the time to write about your moving experience. We do apologize for the scheduling issue that accrued the day of you move.We can assure you this is completely out of the norm and we apologize for any inconvenience We always strive to exceed our customers expectations, and when we do not succeed, we learn from those experiences and continue to strive towards 110% satisfaction. Thank you for your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Claire, thank you for taking the time to write about your moving experience. We do apologize for the scheduling issue that accrued the day of you move.We can assure you this is completely out of the norm and we apologize for any inconvenience We always strive to exceed our customers expectations, and when we do not succeed, we learn from those experiences and continue to strive towards 110% satisfaction. Thank you for your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Our experience was simply to get some furniture and large items from our condo to our daughter's new home.
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<div>Mike, Thank you for sharing your experience! We would be happy to help again if there is anything you need in the future.</div>
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<div>Mike, Thank you for sharing your experience! We would be happy to help again if there is anything you need in the future.</div>
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Kevin
I had three movers and they did a great job!! They were very quick and everything was moved safely.
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<div>Thank you for your wonderful feedback, Kevin! We are pleased to have provided you with a very quick and safe move.</div>
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<div>Thank you for your wonderful feedback, Kevin! We are pleased to have provided you with a very quick and safe move.</div>
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Cathryn
This was my first move in 30 years, inter-state and over 500 miles. I couldn't have asked for better service. Everyone involved was friendly, patient and ever so helpful! Nothing was damaged, scratched or misplaced. The move was carried out exactly as promised. Austin and Cornelius were as careful as if it were their personal property. All the staff was easy to work with, professional, patient and had a great sense of humor. I would happily use Two Men And A Truck again and would gladly recommend them, Cate
Response
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<div>Cathryn, we cannot thank you enough for taking the time to write about your moving experience. We are so thrilled to hear such positive things about your moving crew and the office staff! Austin and Cornelius will be excited to hear how satisfied you were with the service they provided you. We are so glad you gave us a call to help move you.</div>
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<div>Cathryn, we cannot thank you enough for taking the time to write about your moving experience. We are so thrilled to hear such positive things about your moving crew and the office staff! Austin and Cornelius will be excited to hear how satisfied you were with the service they provided you. We are so glad you gave us a call to help move you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Catherine
Caleb and Kendrick were awesome! Just coming off a divorce and relocating had me a little on edge, but these guys were great! They were professional, helpful, great attitude and went above and beyond by dealing with horrible heat and a cross-state move. I was so impressed I told my parents to call and request these two when they move this spring! Thanks to all of you for a smooth transition!
Response
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<div>Catherine, thank you very much for taking the time to tell us and others about your moving experience. We are glad to hear such wonderful compliments about Caleb and Kendrick! They truly do go above and beyond to exceed each customers expectations. We are looking forward to working with your parents in the coming Spring!</div>
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<div>Catherine, thank you very much for taking the time to tell us and others about your moving experience. We are glad to hear such wonderful compliments about Caleb and Kendrick! They truly do go above and beyond to exceed each customers expectations. We are looking forward to working with your parents in the coming Spring!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mark
You promised to give us (4) wardrobe boxes and never did. The movers were very very slow getting the truck loaded and wasted at least 50% of the time that it took. They dropped all our wardrobe boxes and broke the hanger bar so everything was in a pile at he bottom and like we threw them in a plastic bag!!! I could moved this myself with one friend for almost nothing and $850.00 I spent on this service was an outrange. I'll make sure no one at my office ever uses you and I will not be calling when we move the next time.
Sincerely,
Mark Savoy
Sincerely,
Mark Savoy
Mark
The "two men" were the absolute best. They took pride in their work and made me wish all the experiences I had with this move could have been handled by people like them. Whatever they are being paid they are worth it and likely more.
Response
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<div>Wow, Mark!! It is so wonderful to hear such great compliments about your moving crew. Thank you for your feedback!</div>
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<div>Wow, Mark!! It is so wonderful to hear such great compliments about your moving crew. Thank you for your feedback!</div>
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Denise
the guys were awesome! Our move was done professionally and quickly. Will recommend and use Two Men and a Truck again!
Response
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<div>Thank you for the recommendation, Denise. We are glad to have had the opportunity to move you.</div>
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<div>Thank you for the recommendation, Denise. We are glad to have had the opportunity to move you.</div>
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Donna
Both men were polite, hard workers, on time and careful with our furniture and other belongings.
Response
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<div>That is so wonderful to hear, Donna! Thanks for letting us know!</div>
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<div>That is so wonderful to hear, Donna! Thanks for letting us know!</div>
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