Reviews
Corey
The experience was excellent! I would use this branch to handle my house move, however, your prices are more expensive than a local mover. The local mover charges 85.00/hr, if you want to match that price I would most certainly use your company and Clarkston MI branch. I will use in the future and pass along info when I can.
Response
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<div>Corey, Thank you for using Two Men and a Truck and for letting us know about your experience.</div>
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<div>Corey, Thank you for using Two Men and a Truck and for letting us know about your experience.</div>
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Robin
The process was simple, efficient and professional.
Response
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<div>That is so wonderful to hear, Robin! Thank you for choosing us for your moving needs!</div>
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<div>That is so wonderful to hear, Robin! Thank you for choosing us for your moving needs!</div>
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Ron
I have used your services before, however, this had happened the first time I used your company, I would not have used you again. The office told me the drivers would arrive between 1:00-3:00. They did not arrive until 3:40. They did not call with any update on their arrival. Instead, the team did not call until they were at the storage site and needed to be let in. I wanted at the storage site for an hour. The driver wasn't too bright in how he parked the truck. I had to coach him. They wasted time, walking into the unit to look at the load and then going back to get the wrong equipment without taking any items with them. I had to coach them on what equipment to use. They moved very slow, shuffling their feet. I had to coach them on how to pack and secure my load in the truck.
Response
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<div>Ron, thank you for taking the time to write honest feedback about your moving experience. I truly apologize that we did not exceed your expectations this time around. According to our files, it appears we did discuss your concerns with you and did provide you with a discounted rate. Again, we are truly sorry for any inconvenience this may have caused.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ron, thank you for taking the time to write honest feedback about your moving experience. I truly apologize that we did not exceed your expectations this time around. According to our files, it appears we did discuss your concerns with you and did provide you with a discounted rate. Again, we are truly sorry for any inconvenience this may have caused.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sandi
Miles and Jeff were great. Jeff even came in to work on a scheduled day off because his coworker was out with his wife having a baby. They were very professional and careful. The only concern is that it too a very long time to pack the truck which was about 5 hours to fill 1/2 the truck with furniture only. Every other aspect was excellent. I will use your company again when I move next year.
Response
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<div>Sandi, thank you for your honest feedback! We are glad that you had an excellent experience with Jeff and Miles. We are sorry if the move took a little longer than expected. We look forward to working with you again next year!</div>
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<div>Sandi, thank you for your honest feedback! We are glad that you had an excellent experience with Jeff and Miles. We are sorry if the move took a little longer than expected. We look forward to working with you again next year!</div>
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Randy
The whole moving team (office and movers) was very good to work with. The moving experience was seamless and movers were very quick, courteous and efficient. Extremely satisfied.
Response
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<div>Randy, thank you for your honest feedback. It is wonderful to hear such positive things about our team and the services they provided you. We hope you enjoy your new home!</div>
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<div>Randy, thank you for your honest feedback. It is wonderful to hear such positive things about our team and the services they provided you. We hope you enjoy your new home!</div>
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Courtney
Excellent service and friendly staff! I would highly recommend Two Men And A Truck! Thanks so much!
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<div>Thank you so much for your feedback, Courtney! We are thrilled to hear that you had such a positive experience with our company. We truly appreciate your business and recommendation!</div>
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<div>Thank you so much for your feedback, Courtney! We are thrilled to hear that you had such a positive experience with our company. We truly appreciate your business and recommendation!</div>
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Mary
Mason and Posada and Hagerman we’re professional, very caring and did an outstanding job moving a very heavy and delicate entertainment center! We were very happy with the job they did and would definitely recommend Two Men and A Truck!! Thanks guys for a job well done!
Response
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<div>Mary, thank you so much for taking the time to write about your moving experience. It pleases us to hear that our professionally trained men were able to move your very heavy and delicate entertainment center. Mason, Posada and Hagerman will be thrilled to hear your compliments.</div>
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<div>Mary, thank you so much for taking the time to write about your moving experience. It pleases us to hear that our professionally trained men were able to move your very heavy and delicate entertainment center. Mason, Posada and Hagerman will be thrilled to hear your compliments.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jenny
Nathan and Hughes were great!! Very hard workers that worked nonstop!! They did an AMAZING job!
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<div>That is AMAZING to hear, Jenny!! Thanks for your Feedback.</div>
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<div>That is AMAZING to hear, Jenny!! Thanks for your Feedback.</div>
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Rose
The moving men were a hard working team. They did a great job. Great attitudes.
Response
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<div>We are so happy to hear that, Rose! Thank YOU for your business!!</div>
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<div>We are so happy to hear that, Rose! Thank YOU for your business!!</div>
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Gary W.
Both of the movers had a great attitude and busted their butts. They were both polite and pleasant. They worked quickly and efficiently. There was zero damage and everything went as it should. I highly recommend the company
Response
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<div>Thank you so much for your feedback, Gary! We are definitely proud of our Movers work ethic and your sanctification with our services. Thank you very much for you recommendation.</div>
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<div>Thank you so much for your feedback, Gary! We are definitely proud of our Movers work ethic and your sanctification with our services. Thank you very much for you recommendation.</div>
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