Reviews

03/01/2018

Frank

5 out of 5 stars
Great service. Easy to book, clear price estimate. Movers were friendly, took really care of the things and worked very hard.
Excellent job.
Response
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<div>We are thrilled to hear that you had such a positive experience with our movers!! Thanks Frank!</div>
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03/01/2018

Sharon

2 out of 5 stars
I may call to explain more thoroughly the bad experience we had. The moving crew is not entirely at fault, I am also in a business in which sometimes things donandacirc;??t go as planned. apparently your trucks are kept in a dirt lot and therefore the men showed up with dirty shoes and walked into my house and carpet. I apologize for losing it but this is unacceptable shoe covers or change of shoes or carpet protection needed to be considered before not after. I believe good training pays off. In the end you took care of the problem, but could this not have been avoided? Of course with proper training. Also we have found damage to our wood furniture and there was some damage at the old home which we saw upon returning to clean. Overall not a good experience.
03/01/2018

Erica

5 out of 5 stars
Mr. Danish, Mr. Salisbury, and Mr. Milton were on time, professional, and went over and beyond our expectations. All three men worked very hard as if it were a team of 5 or 6. We really appreciate you guys assisting us with our move and will most definitely be returning for future services.
Response
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<div>We appreciate your feedback, Erica!! Dabish, Salisbury, and Milton will be thrilled to hear your compliments. We are so happy to hear that you were so satisfied with your Two Men and a Truck experience. We look forward to working with you again in the future!</div>
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02/27/2018

Elise

5 out of 5 stars
Darryl and his partner were incredible!!! We were in two different towns and they were very patient with me on such a stressful day!!!! Thanks guys!!! Elise
Response
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<div>Elise, thank you so much for taking the time to write about your moving experience! We are so happy to have helped ease some of the stress that comes with moving. Thank you for your business!</div>
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02/26/2018

Hugo

5 out of 5 stars
The guys were on time and ready to go when they arrived, they explained everything that was going to happen before they started. After everything was loaded we did a quick check and made sure everything was good to go. They unloaded and placed everything carefully and put back together any furniture they disassembled. Overall I had a great experience and would use the service again!
Response
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<div>Hugo, thank you for the great feedback.We are so happy that you had such a great crew on your move. We look forward to serving you again in the near future!</div>
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02/25/2018

Michele

5 out of 5 stars
We have used Two Men and a Truck on several previous occasions. Each and every time they have been professional, careful and personable. Whether it was a complete pack and move or calling them in to move heavy furniture around they did the job and did it well. We even had a claim at one point and it was resolved without hassle. I love this company and they are the only movers we use.
Response
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<div>Michele, thank you for being a dedicated Two Men And A Truck customer. We are so gladdened to have served you on multiple occasions. Its returning customers like yourself who make Two Men And A Truck who we are today. Thank you for your repeated business and we cannot wait to work with you again in the future!</div>
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02/25/2018

Judy

5 out of 5 stars
Coon and Dodd were professional, polite, and friendly. They asked specifically where I wanted each item placed and were very neat. We would definitely use them again if the situation came up. Canandamp;acirc;€™t say enough good things about them.
Response
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<div>Thank you Judy for the kind words about your moving crew. We will be sure to let Coon and Dodd know they did a wonderful job! Thank you for being a Two Men and a Truck customer and we look forward to serving you again in the future.</div>
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02/25/2018

Brian

5 out of 5 stars
I had specialty item that was awkward and heavy. They offered next day service plus a mid week discount. Everything was treated with care. They works around several obstacles with apparent ease..
Response
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<div>Thank you for your feedback, Brian. Are movers are professionally trained to move even the most difficult of furniture. We are glad to hear our office staff was able to provide you with that next day, discounted rate. Thank you for choosing us!</div>
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02/25/2018

Thomas

3 out of 5 stars
My move was from Rochester Michigan to Traverse City Michigan on February 19th. The truck used had road tires with no lateral tress. I pointed out to the office personnel that those tires were inappropriate for driving anywhere in Michigan in February, especially considering that there was an 8andamp;acirc;€ snow fall in the Detroit area that weekend. Being told that the delivery would be the same day, I had my driveway plowed and sanded. The move took longer, in part because the roads were so bad. The next day when they arrived in Traverse City there was a fresh snowfall of 1 1/2andamp;acirc;€. The truck couldnandamp;acirc;€™t make it up a grade of less than 2 feet over 100 feet.
The rest of the drive is more challenging.
The load had to be taken to a garage 20 miles away left go me to move again
Response
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<div>Thomas, thank you for taking the time to give us your honest feedback. We are truly sorry that you were not completely satisfied with your move. It is our goal as the MOVERS WHO CARE to always exceed customer expectations. According to our files, it appears we did discuss your concerns with you and did agreed upon keeping the total cost of your move at the estimated cost and did not charge you for any extra mileage. Again, we truly apologize for any inconvenience this may have caused. Please do not hesitate to contact us if you would like to discuss this further.</div>
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02/25/2018

Patty

5 out of 5 stars
I'm so very grateful for all of the help from the dedicated men who moved me. Meghan was helpful and informative with my concerns and questions. Great phone etiquette!!! I just can't say enough good things about Combest,Young and Milton. My movers were so courteous and friendly. Put everything in it's place. I love this company. It like to mention that after the move I received a call that they found 1- 2andamp;quot; screw that went to my t.v. stand in the truck andamp;eth;Ÿ˜€andamp;eth;Ÿ‘andamp;eth;Ÿ‘I highly recommend 2 Men and a truck for any of your moving. A+++ 10x10 satisfied. Thanks again to COMBEST, YOUNG AND MILTON. AWESOME PEOPLE
Response
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<div>Patty, we cannot thank you enough for your feedback! Meghan, Combest, Young, and Milton will be very excited to hear about your thoughtful compliments. We truly appreciate your business and recommendation. Thank you for choosing Two Men And A Truck for your moving needs!</div>
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