Reviews
Mike
Adjusted schedule at the last minute at my request. Stayed in touch about arrival time. Great experience.
Response
<div class="bv-review-response-container">
<div>Mike, thank you for taking the time to tell us about your moving experience! Happy to hear that we were able to adjust your move schedule last minute. Thank you for choosing us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Mike, thank you for taking the time to tell us about your moving experience! Happy to hear that we were able to adjust your move schedule last minute. Thank you for choosing us!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Charles
Good quality service, great value, and pleasant attitudes from the staff.
Response
<div class="bv-review-response-container">
<div>That is so fabulous to hear, Charles! We truly appreciate your business and look forward to working with you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>That is so fabulous to hear, Charles! We truly appreciate your business and look forward to working with you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Ken
Very pleased with interactions beginning with phone quote and continuing with the delivery service. Follow up contacts were very professional and seemed caring.
Response
<div class="bv-review-response-container">
<div>Ken, thank you for your feedback! We are happy to have delivered you with a pleasing move experience. If there is anything we can do to make your next experience a 5 star experience, let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Ken, thank you for your feedback! We are happy to have delivered you with a pleasing move experience. If there is anything we can do to make your next experience a 5 star experience, let us know.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Amy
I appreciated that I could request the team of movers that had moved my belongings previously. The team was accommodating and took perfect care of all of my furniture. I would definitely use them again in the future.
Response
<div class="bv-review-response-container">
<div>Amy, thank you so much for your feedback! We are glad to hear such wonderful things about our moving crew. We appreciate your repeated business and look forward to moving you in the future!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Amy, thank you so much for your feedback! We are glad to hear such wonderful things about our moving crew. We appreciate your repeated business and look forward to moving you in the future!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Janice
The guys worked fast and efficiently!! Friendly and willing to help in any way I needed them.
Response
<div class="bv-review-response-container">
<div>Janice, thank you for your feedback! We are glad to hear such positive things about our moving crew. We truly appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Janice, thank you for your feedback! We are glad to hear such positive things about our moving crew. We truly appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Patricia
From Megan in the office to the moving team of Alex and Sebastian - All were informative, efficient and professional. It was a pleasure to work with the company and these individuals!
Response
<div class="bv-review-response-container">
<div>Thank you so much, Patricia for your feedback! We are thrilled to hear that you had such a positive experience with both our office staff and your moving crew.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank you so much, Patricia for your feedback! We are thrilled to hear that you had such a positive experience with both our office staff and your moving crew.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Marilyn
OUR movers were fantastic. They were like robots unbelieveable how they work together! Very friendly words cant even explain our pleasure having them move our property. If we ever move again WE will request them to do our move!!! Thank you for the wonderful experience
The Kizer Family Holly, MI
The Kizer Family Holly, MI
Response
<div class="bv-review-response-container">
<div>Thank YOU Marilyn for the positive feedback! We are so glad you chose to use our services. We are looking forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Thank YOU Marilyn for the positive feedback! We are so glad you chose to use our services. We are looking forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sue
The 2 men that were are movers "Smith and Cruse" were excellent. They were on time. They explained everything thoroughly, answered any questions we had. Both of them were very polite and courteous. They went beyond our expectations!
Response
<div class="bv-review-response-container">
<div>Sue, we cannot thank you enough for taking the time to write about your moving experience. Thank you so much for the lovely compliments regarding your Smith and Cruse, they truly go above and beyond our customers expectations! we look forward to working with you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Sue, we cannot thank you enough for taking the time to write about your moving experience. Thank you so much for the lovely compliments regarding your Smith and Cruse, they truly go above and beyond our customers expectations! we look forward to working with you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Brian
Totally dissatisfied with “management response to my request for consideration” of the issues - zero help in getting my desk upstairs which they couldn’t do due to the 12 hour limit, etc. - just send another crew out and charge me $120/hr. I will never use you guys again, and I’ll tell my friends to use somebody else, not you guys. I paid you guys some $1700 - the issues were not my fault. Have you ever heard of Customer Satisfaction?
Response
<div class="bv-review-response-container">
<div>Brian, thank you for taking the time to give us your honest feedback. We are truly sorry that you were not completely satisfied with your move. It appears that our manager called you to discuss your concerns and did offer you a resolution regarding your concerns. Please do not hesitate to call us to discuss your dissatisfaction further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Brian, thank you for taking the time to give us your honest feedback. We are truly sorry that you were not completely satisfied with your move. It appears that our manager called you to discuss your concerns and did offer you a resolution regarding your concerns. Please do not hesitate to call us to discuss your dissatisfaction further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Mike
Overall, it was positive experience. However 2 items were broken during the move. Small firepit and our master headboard. Firepit was credited to our invoice. Master headboard was taken away to replace the piece that was broken. Unfortunately we're stuck with a mattress on the floor until we get that back. Still waiting to hear back from manager on timelines and process, but movers stated that we would hear back within a week, which is today. If the headboard is handled correctly, I will still be happy to refer business to 2 men and truck, as I did like my movers, and I felt like they were careful with my stuff (not sure how headboard was broken). TBD...
