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Reviews
James
The guys were great. Friendly service. They arrived on time and moved everything carefully. They explained everything they were doing. The appointment was easy to setup and all my questions about rates and availability were answered. I will call again for my next move.
-James
-James
Response
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<div>That is fantastic to hear, James! Thanks for your feedback, we look forward to working with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That is fantastic to hear, James! Thanks for your feedback, we look forward to working with you again in the future!</div>
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Nancy
The whole experience was fantastic. Office was very helpful and prompt in returning our calls. Jose and Daniel, the movers were awesome
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<div>Nancy, thank you for your feedback. We are so glad that you had such a great experience with Jose and Daniel!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nancy, thank you for your feedback. We are so glad that you had such a great experience with Jose and Daniel!</div>
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Nancy
The only thing it would have been nice if they had runners to lay down on the floors. New construction is very muddy .
Response
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<div>Thank you for your honest feedback, Nancy! We use floor runners to protect the wood and tiled floors in the home. Carpet protectors are also available for purchase on the day of the move! We do apologize if these were not used on the day of your move. We will talk to the Movers and use this as a training/learning experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your honest feedback, Nancy! We use floor runners to protect the wood and tiled floors in the home. Carpet protectors are also available for purchase on the day of the move! We do apologize if these were not used on the day of your move. We will talk to the Movers and use this as a training/learning experience.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jessica
On a consistent basis this company is in line with the core values of Redwood Living and always provides superior service. We at all our Redwood neighborhoods always recommend that our neighbors use 2 men and a truck for their moves. This move was no exception you were able to book us quickly the movers showed up on time and were very courteous and took great care of our belongings. The move was completed quickly and efficiently. I appreciate that when I need movers I know that your partnership with Redwood assures me the best service and value.
Response
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<div>Hi Jessica! Thank you so much for your wonderful feedback! We love working with redwood and are super excited every time we have the opportunity to come and visit. We truly appreciate all of your recommendations and look forward to working with you in the new year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jessica! Thank you so much for your wonderful feedback! We love working with redwood and are super excited every time we have the opportunity to come and visit. We truly appreciate all of your recommendations and look forward to working with you in the new year!</div>
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Linda
Your guys moved a safe for us and made it look like childs play. Outstanding job.
Thank you
Thank you
Response
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<div>Thank you so much, Linda, for your feedback! We are thrilled to hear that you had such a great experience with us.</div>
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<div>Thank you so much, Linda, for your feedback! We are thrilled to hear that you had such a great experience with us.</div>
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Suzanne
The office staff and movers were incredibly helpful, polite and thorough-very professional! I would recommend them to anyone needing their services. Also, this was the only company that would travel from Metro Detroit to Boyne City and back, for which l feel incredibly lucky to have had such a great team.
Response
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<div>Suzanne, thank you so much for taking the time to tell us about your moving experience! It is wonderful to hear that our Movers and office staff were helpful, polite and very professional. We are happy we had the opportunity to move you to Boyne City and we appreciate your recommendation.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Suzanne, thank you so much for taking the time to tell us about your moving experience! It is wonderful to hear that our Movers and office staff were helpful, polite and very professional. We are happy we had the opportunity to move you to Boyne City and we appreciate your recommendation.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Penny
Everything was awesome and thanks for coming the day of!!!
Response
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<div>Thank you for giving us a call, Penny!</div>
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<div>Thank you for giving us a call, Penny!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Janine
I reached out to Two Men and a Truck after seeing their trucks multiple times in my old complex. From what I saw they seem to be efficient and quick. I underestimated them! Not only are they efficient and quick, they are professional, friendly, caring and run a tight ship! From the initial estimator/customer service (Kathryn) to the confirmation (Jose), and the actual movers (Sessink and McCloud) all team members provided top notch service. I highly suggest Two Men and Truck.
Response
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<div>Thank you so much, Janine, for taking the time to tell us about your moving experience! We are so pleased to hear that Kathy, Jose, Sessink and McClound were able to proved you with top notch service. We will be sure to let everyone know of your wonderful complements!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much, Janine, for taking the time to tell us about your moving experience! We are so pleased to hear that Kathy, Jose, Sessink and McClound were able to proved you with top notch service. We will be sure to let everyone know of your wonderful complements!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cameron
Great movers and office help. Would use your company again based on this experience. Will recommend to friends.
Response
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<div>We are so glad to have had the opportunity to move you, Cameron. We appreciate your recommendations!</div>
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<div>We are so glad to have had the opportunity to move you, Cameron. We appreciate your recommendations!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jason
A little billing time discrepancy. Was told they would call before sending guys out. I guess he called about 10 minutes after as I was billed for extra 15 minutes. No blankets used with Dolly on piano. Little more care could have been used. Arrived undamaged.
Response
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<div>Jason, thank you for taking the time to give us your honest feedback. Reviews like yours aid in our retraining program and make us that much more successful!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jason, thank you for taking the time to give us your honest feedback. Reviews like yours aid in our retraining program and make us that much more successful!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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