Reviews

05/27/2022

Lisa

5 out of 5 stars
The two young guys that came out were great; courteous & friendly. The only downfall to this company: their desk staff. I left a few messages for them to call me back. Got a text for a phone call set for a certain day & time, but no one followed through with. Finally, when I talked to someone for a quote, they didn’t explain that the move included drive time, which added another 30 min to our pay.
Response
Thank you for the honest feedback Lisa. We do appreciate it and will follow up with our team so that this does not happen again in the future.
05/24/2022

Vickie

5 out of 5 stars
Great Service...arrived on time, worked non stop till everything was loaded up at storage unit, and unloaded at my new home...The movers were very polite, friendly, and courteous. They were very careful about not scratching my new floors, lifting chairs and such, instead of dragging them across an area. I have used Two Men and a Truck many times before, and will certainly use them again!
Response
We do offer great floor protection, door jamb protection and banister protection! We want to protect your home like we would our own and we are happy that you felt taken care of on moving day.
05/09/2022

Sherry

5 out of 5 stars
The 4 gentlemen that came (right on time) to move our piano were wonderful! They were polite, considerate, polite and everything good! They were awesome and I have and will tell everyone how great Two Men and aTruck is. Great company with great workers!!!!!
05/04/2022

Stella

5 out of 5 stars
The gentlemen were awesome, amazing, extremely helpful, Gracious kind-they could not have been more helpful. Extremely efficient n quick! My friend n myself are deeply grateful for the work they did. Neither of us are physically capable and I was very concerned as to how she would accomplish this move, even though it was only down the hall, no outside, yet everything was taken care of.Thank you!
Response
It was our pleasure Stella. All the best to you!
05/02/2022

Robert

3 out of 5 stars
When the crew showed up there were only two guys which would have been ok, but they told me they were only there for no more than 4 hours. They called in and got another person to come out and help. The guys worked hard. But the front office didn't get a clear understanding of was needed.

As far as loading the truck, please explain to the crews that heavy boxes on the bottom, light ones on top
Response
Thank you for the feedback Robert and we will definitely pass this along to our frontline crew. We appreciate you bringing it to our attention and we do apologize for any inconvenience this may have caused.
04/25/2022

Michelle

5 out of 5 stars
This Team was INCREDIBLE. I have used Two Men & A Truck 5 times in the past 15 years and Marcus and helper were the "A" Team. Best ever! Excellent communicators, polite, efficient and careful with our belongings.

When you asked how I heard about you -- it was through the Monroe County Chamber of Commerce (wasn't listed as an option).

Michelle
Response
Thank you for the great feedback Michelle! We appreciate the kind words about our service and will look into our options of "how did you hear about us?"
04/18/2022

Crystal

5 out of 5 stars
The guys that came to do my move were on time and very professional. They were very efficient with getting everything on and off the truck. They asked if I needed anything removed and were willing to move my large desk when I didn’t like the original placement. Worth every penny. They made moving a little less stressful.
Response
It is our goal to ensure that you are less stressed on moving day. Happy we could help Crystal!
04/15/2022

Carolyn

5 out of 5 stars
They were terrific. Polite, professional and thorough!
Response
We appreciate the 5 star rating Carolyn.
04/13/2022

Ashley

5 out of 5 stars
The two gentlemen who packed and moved my items were very professional, and seemed to take great care with everything they moved. It was definitely a rough day for me emotionally, and they were very kind and patient. They took their time explaining everything to me thoroughly, when it came to time adjustments, etc.
Response
We are so sorry to hear how difficult the day was for you Ashley. Thank you for trusting our company to be there for you.
04/05/2022

Heather

5 out of 5 stars
Wonderful service quick friendly and would use again.
Response
Thank you Heather!