Reviews

06/23/2020

Alice

5 out of 5 stars
The men were very considerate, efficient, and communicative. A great experience and highly reduced the stress of a move. Would definitely use their services again!
Response
Reducing your stress on move day is our favorite thing to do!
06/23/2020

Marshall

5 out of 5 stars
The guys that took care of my move were fantastic. Efficient, effective, and respectful. They took great care of everything, and it was clear they knew what they were doing. They worked their tails off and got everything done well, I really appreciated their work.
Response
Thank you so much for the great feedback Marshall! It was our pleasure to help you with your recent move!
06/17/2020

Brendan

4 out of 5 stars
Overall service was great, easy to schedule, great customer service and friendly movers. The only drawback to the move was a cracked drawer in our TV stand which occurred in the process of moving, and for which we are filing a reimbursement claim, but overall would recommend the service to others looking for a moving company.
Response
We are so sorry about the cracked drawer in the TV stand. Please understand that this is not the norm for our company. Please contact the office at 339-227-6773 so we can get the process started for you. Thank you!
06/12/2020

Nicola

5 out of 5 stars
No one really wants to move in the middle of a pandemic, but Two Men and a Truck made the experience seamless and stress-free!
Response
It was our pleasure Nicola!
06/10/2020

Megan

5 out of 5 stars
We did our last two moves on our own, and will never go back. Our moving team was so professional, efficient, and kind. They worked so hard, especially when it came to some of our extremely heavy furniture. They communicated with us the entire time. We're very pleased with our moving services.
Response
It was our pleasure to welcome you to the TMT customer family! We love hearing how happy you were with the service you received from our moving professionals. All the best to you!
06/08/2020

Denise

3 out of 5 stars
The only problem we had was we were quoted a price for 5 hours, it turned into 8 hours which was kind of rediculous with 3 men. Being said our move ended being quite costly
Response
I am sorry to hear that we did not exceed your expectations on this move. Please feel free to contact our office to discuss this further at 3339-227-6773
06/06/2020

Nancy

4 out of 5 stars
Office staff was very helpful and made for a smooth process. Movers were very efficient and surprised us with how easily they were able to carry even the heaviest of boxes. My only other comment is that I wish that shorter time slots were available. I had to pay for a full hour when it took them literally 15 min. to empty our van. Maybe standard for movers? Will look into it more next time.
Response
Thank you Nancy. We do appreciate your feedback. The 1 hour minimum includes the drive time to and from your location. We include drive time because we do not charge for fuel surcharge or travel fee. I hope this explanation is helpful. Feel free to contact our office if you have additional questions.
06/05/2020

Donna

5 out of 5 stars
Hello, I was very pleased with my move with 2 men and a truck on Friday, May 29. Juan and Josh were right on time, very careful with my Mom's furniture, very courteous and helpful. The price was very reasonable for a relatively small move between Winchester and Woburn. I would definitely recommend your company to anyone! Thanks for helping us out.
Response
Excellent customer service is something we strive for on every single move! We are so pleased to hear that this was your experience with Juan and Josh. They are valued members of our team! We appreciate the recommendations Donna!
05/30/2020

Mike

5 out of 5 stars
Bill and his crew were extremely helpful, efficient and courteous when doing our move. I couldn't have asked for a better crew or a better experience
Response
We really appreciate this feedback as it lets us know that our frontline teams are delivering a top notch customer service experience to our customers! Thank you for sharing! All the best to you Mike!
05/30/2020

Steve

1 out of 5 stars
This was not a good experience. The movers were an hour and a half late. The movers were good and that was the only part that was good. I was quoted a price for disposal of old furniture that was based on a sofa loveseat kitchen table and 3 chairs. The actual disposal was much less and the driver had no idea how to adjust the price. I paid the full fee and have not received a refund of the excess.
Response
I am very sorry to hear about your recent experience with our company Steve. I can assure you that this is not the norm. Please contact our office so that we can work with you on a resolution. tel:339.674.0603