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Reviews
Jonathon
Moving team was extremely polite, nice and accommodating. They took good care of everything and were in good spirits the whole time.
Response
Moving can be stressful so on the morning of the move it is very reassuring to have your crew show up with energy, a ready smile and great communication. Thank you for pacing your trust in us Jonathon!
Abbey
Two Men and A Truck helped us move our moving date 8 times - closing on a new home during a global pandemic is stressful enough and we were so grateful that TMAT never made the moving part stressful for us. On the day of the move, the movers were on time, communicative and quick yet careful. I've used TMAT before and will continue to do so for my moves in the future.
Response
Moving is stressful enough without the global pandemic so given the times we are in right now, we understand how difficult moving is for our customers. It was our pleasure to ensure you were rescheduled as needed to accomodate the change in closing dates and also that your move was handled with care and professionalism. All the best to you Abbey!
Ken
While I recognize damage can happen in any move, I've been disappointed in your response to our efforts to resolve the issues. I've been promised forms which haven't been sent and I've left a message which didn't get returned. Even before the move, I requested wardrobe boxes and I was told I couldn't get them before moving day, but they were forgotten. Not a good experience so far.
Response
We apologize that we did not exceed your expectations on this move Ken. We always want to handle our damages in a timely manner. Our policy does state that we need to have the balance of the move paid in full before we can send out a vendor to assess the damages. Thank you for your feedback, it is appreciated.
Cai
Three-man team was excellent and very efficient! They took all of my concerns about more fragile items to heart and did hire best to accommodate those requests for special handling. They were very patient, friendly and considerate of not only my stuff but the house and my own personal stress level! I have unique communication needs and they all did their best to meet those needs without reminding
Response
We love hearing that our customers needs were met in such a way that their stress level on moving day was significantly reduced. Thank you Cai and we wish you all the best in your new home!
Chris
We moved from South Carolina to Massachusetts and then within MA one time. Two Men and a Truck moved us out of our temproary apartment to our hnew home. They were great, showed up with 3 men, and worked thier tails off during a heatwave. I wish we wouldve used them to move from Sotuh Carolina to MA!
Response
Thank you Chris. We appreciate the great feedback! We are happy to help anytime with any of your moving needs!
Lisa
The moving team was great - very polite, friendly and made sure I was happy with where furniture was placed.
Response
Thank you Lisa!
Allison
My team leader was great and they guys were helpful and pleasant and cooperative. It was also 92 degrees. It was a long day - they were appreciative of the pizza and soda we bought them for lunch. Moving is never easy and this was a cheery group.
Response
Thank you Allison for taking such great care of your moving team. I can assure you they really appreciate the kindness. We do understand that moving can be stressful so when you have a cheerful group of professionals show up to handle all the logistics, it does make the day a bit easier!
Bill
We had Tyler Litalien and Dan Dutra. The boys did a fabulous job!! Polite and respectful. They were hard workers and were working in difficult conditions and never complained once!! We would ask for them again that's how good they were!! They made this move very enjoy!!
Response
We love hearing that moving day was enjoyable, that is everything that we strive for. We appreciate the kind words Bill and will pass your feedback along to your moving team.
Sarah
We have used this company before and had a great experience. This time however, the crew leader did an awful job. He had zero motivation/sense or urgency, did not communicate effectively, did not follow directions or seem to care at all, and packed the truck poorly too. We were working with a limited time window and ultimately had to leave many things behind due to his incompetence.
Response
We do apologize Sarah and we can assure you that this is not the norm with our company. We do value your feedback and would appreciate the opportunity to speak with you about this further. Please contact our office at your convenience. Thank you!
Erin
Professional, flexible & easy! Hopefully we won’t move again, but if we do, Two Men will be at the top of the list.
Response
We really appreciate being at the top of your list for your moving needs Erin. We wish you all the best in your new home.
