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Reviews
Angie
The two guys were great! Very respectful and courteous!
We will definitely call again soon for service .
We will definitely call again soon for service .
Response
Thank you for the wonderful feedback! We're so glad to hear that the team made your move smooth and pleasant. We look forward to helping you again in the future!
Bryan
These guys knocked it out of the park. Movers were fast, friendly, and extremely professional. They wrapped every piece of furniture to make sure it wasn't damaged and took care of it like it was their own. Would definitely recommend this company to handle your moving needs.
Response
Thank you so much for the amazing review! We’re thrilled to hear that our team provided such a great experience. We take pride in handling your belongings with care, and we’re so glad that came through for you. We appreciate your recommendation and look forward to helping you with any future moves!
Marc
Moving Team did a great job. Office arranged time and coordinated move very well. Only negative is the 4 hour minimum. Move took approximately 2.5 hour and had to pay for 4 hours. But I will use the services again and recommend 2 men and a truck. Marc
Response
Thank you for the great feedback, Marc! We’re happy to hear that the team did a great job and that the office coordinated everything smoothly. We understand your concern regarding the 4-hour minimum, and we always strive to be transparent with our policies. We truly appreciate your understanding and your recommendation. We look forward to helping with any future moves!
Kyle
Great movers! Very respectful, professional, and friendly! I would certainly recommend.
Response
Thank you for your great feedback! We're so happy to hear that our team was respectful, professional, and friendly. Your recommendation means a lot to us, and we’d be honored to assist you with any future moves!
Lee
Setup/scheduling was easy. Movers were friendly and professional.
Response
Thank you for your kind words! We're glad to hear the scheduling was easy and that the movers provided a friendly and professional experience. We appreciate your feedback and look forward to assisting with any future moves!
Vera
They were readily available the day I called. Young men very helpful. The leg on a chair got broken in the move, but was called the next day to send a payment to replace it. They did a great job overall and efficient! Easy to work with!
Response
Thank you for your kind words! We’re glad to hear our team was helpful and efficient. We apologize for the chair leg issue, but we’re happy we could quickly address it for you. Your feedback means a lot, and we’re so glad you had an overall positive experience!
Bill
The movers were very polite and professional. Very efficient in moving our furnishings into storage . I Would highly recommend your service to anyone in need of a move !
Response
Thank you for your wonderful feedback! We're so glad to hear that our movers were polite, professional, and efficient during your move. We truly appreciate your recommendation and are happy to have been able to assist with your move. If you need anything else in the future, don't hesitate to reach out!
Rob
Two members of your moving crew were good workers. However, the crew leader was always looking for a way out of moving items. He had a halfway approach on moving he was careless and moved items without any preparation.
We have used your service in the past however we will not be using your group in the future nor will we be recommending your services to others as we have in the past.
We have used your service in the past however we will not be using your group in the future nor will we be recommending your services to others as we have in the past.
Response
We truly apologize for the experience you had with our crew leader. This is not the level of service we aim to provide, and we understand your frustration. We value your feedback and will take it seriously to improve our team’s performance. We appreciate your past business, and we’re sorry we couldn’t meet your expectations this time. If you'd like to discuss this further, please feel free to reach out directly.
Jared
The guys were polite although frustrated and rightly so with the front office as they said they should have had different equipment for this job to make it easier. However none of my brand new kitchen cabinets, still in boxes, were strapped down in the truck. When it arrived and they opened the door, boxes were everywhere, stacks had fallen and I’m still unpacking them to check for damages.
Response
We sincerely apologize for the issues you experienced with your move, especially regarding the kitchen cabinets. It’s concerning to hear that they weren’t properly secured in the truck, and we understand how frustrating it must be to deal with the potential damage. We appreciate you bringing this to our attention, and we would like to make this right. Please contact us directly so we can resolve the situation and address any damage to your items.
Kelly
My moving team, Cody, Donovan, and Markel, were awesome! They went above and beyond to make sure my move went smoothly. It was an extremely hot day, and they moved all of my things up three flights of stairs with no complaints and a smile on their faces.
Response
Hi Kelly, It is great to hear we were able to exceed your expectations on your move day. We have no doubt your team of movers took great care of your belongings. Thank you for taking the time to review our services and for choosing to move with TWO MEN AND A TRUCK® Lake Charles.
