Reviews
Avis
The service was fantastic from the beginning of my move out to my move back in. Office personnel was knowledgeable and friendly on each phone call. I would definitely recommend you and use you in the future. The movers knew how to handle the move. Thank you team!!!
Response
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience from start to finish. Our team takes great pride in providing excellent service, and it means a lot to know we met your expectations. We truly appreciate your recommendation and would be honored to assist you again in the future. Thanks for choosing Two Men and a Truck!
Kim
The gentlemen that came to do our packing were friendly and very professional. Made sure we understood the process. They were very efficient and careful with all items to be packed. Would definitely recommend and use again if needed.
Response
Thank you for your kind words and choosing Two Men and a Truck! We're delighted to hear that our team provided a professional and efficient packing experience. Customer satisfaction is our top priority, and we truly appreciate your recommendation. If you ever need our services again, we’d be happy to help!
Jeannie
We had an amazing experience in Zachary, LA this past week. The office staff were incredibly helpful and thorough in the parent quote and virtual walkthrough. Then the actual movers were a delight. They were polite, funny, and kept our belongings safe at every step. They moved quickly and we ended up spending much less than the quote due to the efficiency of the team. 10/10!
Response
Thank you for sharing your amazing experience! We're thrilled to hear that our office staff and moving team exceeded your expectations. Providing thorough assistance and efficient service is what we strive for, and we're so glad we could make the process smooth for you. Thank you for choosing Two Men and a Truck!
Lillyanne
Everything was GREAT! The only thing that was kind of “ugh” was being billed per hour & the movers stoping for lunch in the midst of their 5 mile drive to the second location. I get it. Everyone needs food. BUT my time frame for arrival was 8:00am-9:00am. They showed up at 9:02. We were going to the second location at 10:30. Had they showed at 8:00 we would’ve been done for 11:30.
Response
Thank you for your feedback and choosing Two Men and a Truck! We're so glad to hear that overall, you had a great experience. We truly appreciate your understanding about the lunch break, and we apologize for the slight delay in arrival. Your time is valuable, and we’ll be sure to take this into consideration for future improvements. We appreciate your business and hope to assist you again in the future!
Michelle
Very nice young men. They worked the whole time and didn’t waste time. It was my third time using your company. Hopefully not moving again soon but will definitely use Two Men and a Truck if I do.
Response
Thank you for your continued trust in us! We're so glad to hear that our team worked efficiently and made your move a smooth experience. We truly appreciate your loyalty and kind words. While we hope you get to stay settled for a while, we’ll be here whenever you need us again!
Elyse
We had a great experience overall with Two Men and a Truck. Our team worked extremely hard from start to finish and were extremely courteous throughout an extremely stressful, long day.
Response
We're so glad to hear that our team provided hard work and courtesy throughout your move. We understand how stressful moving can be, and we’re happy we could make the process smoother for you. Thank you for choosing Two Men and a Truck!
Cindy
Our team was excellent! We had 3 men and they were courteous, professional and got our move done in record time.
Response
Thank you for your wonderful feedback and choosing Two Men and a Truck! We're thrilled to hear that our team was courteous, professional, and efficient in getting your move done quickly. We truly appreciate your support and would love to assist you again in the future!
Darrel
A+ service with the moving crew. Although we had a late start, The team worked well together and were steady throughout the entire process. They were very polite and treated each piece of furniture as if it was their own. The move day went better than I had planned, and this particular team was the key ingredient to a less stressful day!!
Response
We're so glad to hear that despite the late start, our team worked efficiently and handled your belongings with care. It’s wonderful to know they helped make your move less stressful. We truly appreciate your feedback and would be happy to assist you again in the future!
Charles
Keep doing a great job and don't change anything nor the driver or helpers thanks Charles
Response
Thank you so much for your kind words, Charles! We’re thrilled to hear you had such a great experience with our team. We’ll be sure to pass along your appreciation. Looking forward to serving you again in the future!
Penny
The workers were very respectful and polite. However, the extra time that was needed was due to the workers not knowing how to disassemble the desk. My husband had to guide them in taking the desk apart after realizing they did not know how. It took them about 45 minutes to disassemble 1 desk. Therefore I feel that the extra hour I was charged should not have been on me.
Response
Thank you for your feedback. We’re glad to hear that our team was respectful and polite, but we sincerely apologize for the difficulty with disassembling your desk. We understand your concern regarding the additional time, and we truly appreciate you bringing this to our attention. Your experience is important to us, and we will use this feedback to improve our training.
