Reviews
Predip
They were very professional and made my shifting really hassle-free
Catherine
Coleman, Cherry and Witherspoon a great team of guys. They arrived on time took great care of our items and or fun to work with.
LeighAnn
They were very efficient and easy to work with our schedule and chaos of moving with 3 little ones.
Mark
The movers had great attitudes and were great with the kids that were there during the move as well. They worked extremely hard the entire time. We would definitely recommend your company to others.
Cara
Too many conflicting emails and messages. Office staff-Kristy was rude and supervisor was belittling. Too many quotes prices and driver quoted something different so I was asked to pay more. Phillip was great. Office staff pitiful. Communication horrid. I’d not recommend this office to anyone!
Response
<div class="bv-review-response-container">
<div>Cara, <br/>We apologize if there was any miscommunication on our policies and procedures. I am happy that the guys did an awesome for you! We will certainly use your feedback as a coaching point for the team. If you would like to discuss this any further, please feel free to reach back out to the Erlanger location at 859.689.0000 or info0361@twomen.com.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Cara, <br/>We apologize if there was any miscommunication on our policies and procedures. I am happy that the guys did an awesome for you! We will certainly use your feedback as a coaching point for the team. If you would like to discuss this any further, please feel free to reach back out to the Erlanger location at 859.689.0000 or info0361@twomen.com.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Sally
The moving team did a good job except for forgetting a fairly large rolled up rug. The had set it aside and then forgot to put it on the truck.
Marcia
The team we had was awesome. They delivered, moved and arranged furniture exactly were we wanted it. If we tried to even adjust it a little they refused to let us. We would highly recommend Two Men and a Truck!
Donna
Couldn't have asked for a better experience in moving. It's stressful enough at the time that you're moving, but the men seemed extra special to help and eliminate some of that stress. They worked hard - didn't waste time ... and that meant a lot since we are paying by the hour. We didn't hear any grumbling or foul words. Truly a pleasure working with them. I would not hesitate to recommend "Two Men and a Truck" to everyone! GREAT JOB!!
Carlos
We read about others' experience with Two Men and a Truck and saw how highly everyone rated you, so we decided to go with you, also. The 2 guys who unloaded our truck did a great job and were very careful with how they moved everything. They do a great job!
Marilyn
The move went smoothly. The movers worked very hard and quick. However, at the end they got careless with placement of the furniture and didn’t unwrap a few items. It seemed like they just got tired of this move.
The final price was in line with the estimate but on the estimate we told them 20-30 boxes. We didn’t need them to move any boxes.
The final price was in line with the estimate but on the estimate we told them 20-30 boxes. We didn’t need them to move any boxes.
Response
<div class="bv-review-response-container">
<div>Marilyn,<br/>Our commitment is to exceed our customer's expectations in value and high standard of satisfaction. We are disappointed that we were unable to do so with your recent move experience. As much as we are excited to hear that they worked very hard and were quick, we do train them to pay attention to the details that matter to our customers. Such as precision placement of furniture, and good housekeeping. We will utilize your feedback to continue to create an amazing front line team. We appreciated your business and should you need anything else please reach out to the Erlanger KY location at 859.689.0000 or via email info0361@twomen.com</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Marilyn,<br/>Our commitment is to exceed our customer's expectations in value and high standard of satisfaction. We are disappointed that we were unable to do so with your recent move experience. As much as we are excited to hear that they worked very hard and were quick, we do train them to pay attention to the details that matter to our customers. Such as precision placement of furniture, and good housekeeping. We will utilize your feedback to continue to create an amazing front line team. We appreciated your business and should you need anything else please reach out to the Erlanger KY location at 859.689.0000 or via email info0361@twomen.com</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
