Reviews

04/28/2018

Natalie

4 stars
Great service, prompt and courteous and arrived on time. The crew was nice and obviously well trained. The concern I had was I was given an estimate of $500 and the actual move was over $1000. I expected to pay up to $750 because I wanted them to help me pack, but was not advised of the cost of the boxes which was over $140.
04/28/2018

Melani

5 stars
The team was awesome. I will recommend them every time.
Thanks!
04/28/2018

Rich

5 stars
The team arrived on time as promise and after listening to my needs went right to work without additional instruction. They were careful with my furniture and took the extra precaution to rap all glass items. Every thing arrived undamaged and was placed correctly in under the estimated time. Thanks to my 3 man team.
04/28/2018

Bernadette

5 stars
The team was wonderful, even the in training member. All of the men had a helpful kind positive attitude and was one of the smoothest moves I ever had. Thank you for making this stressful time so "on the spot" and memorable for all the good reasons.
04/27/2018

Karol

5 stars
New to the area you're never quite sure who to pick. I filled out the online quote then talked to the woman at the office who was very helpful and re-assuring. I was still somewhat apprehensive until I met the moving team. Cody and Dontel were amazing. They were professional, efficient and friendly. Not the rain or even three flights of stairs dampened their spirit. They handled my belongings with care and put everything where I asked. Great work ethic! I can say I highly recommend Two Guys and a Truck and make sure to ask for Cody and Dontel. Thanks guys for adding some sunshine to an otherwise rainy day.
04/26/2018

Diane

5 stars
The guys were so helpful and caring during our move....it really made the move less stressful!
04/26/2018

David

5 stars
The guys that moved me were great, they were positive and had great personalities. I was amazed at their stamina. Very professional, they helped to make a stressful day much easier!!
04/26/2018

Patricia

5 stars
The guys who moved us were very professional and courteous. They took great pains to make sure our furniture was protected from dings and scratches. I was really impressed that they carried it up a flight of stairs without using a dolly. If I can suggest one thing, get these guys some tools to help them move heavy things. Overall, the experience was great and I would highly recommend your business to everyone.
04/23/2018

Jimmy

3 stars
The 3 young men who came to the house did a pretty good job, but the move took significantly longer than expected. A big part of that is that they had to catalog each item moved which seemed like a lot of extra work. This drove the cost up. They also failed to move one item, an elliptical, that I had to take apart a couple of days later (and took me about 30 minutes with the proper tools). Overall the move was fair, but the price was too steep for the services offered.
Response
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<div>Dear Jimmy, We are sorry to hear that you are unhappy with the final cost for your move. It is company policy to inventory the items coming into our storage. That process helps eliminate any confusion and ensures all of your belongings get back to you in the same condition that they left your home. We are happy to hear that the movers themselves did a great job for you. We look forward to getting you settled into your new home in a couple of weeks. If you need anything else prior to then please feel free to reach out to the Erlanger, KY location at 859.689.0000 or email: info0361@twomen.com</div>
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04/23/2018

Kasi

5 stars
The three gentlemen that moved us never stopped for a second. They really worked hard! They were all very helpful and nice and even offered to help me load something into my own car that I couldn't handle. They did a great job and if I need movers again I will be sure to ask for these three guys.
Response
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<div>Kasi, We are so pleased that your team exceeded your expectations for your move! They do work hard to provide fantastic customer service. Thanks for choosing TWO MEN AND A TRUCK. We will be happy to help the next time you need movers!</div>
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