Reviews

10/05/2021

Keith

5 out of 5 stars
Our movers were fantastic. Courteous and professional. Went above and beyond during the move. Great job!
Response
We are so pleased to hear that you are happy with the moving crew and with your experience, Keith. Thanks for choosing TWO MEN AND A TRUCK!
10/04/2021

Suzy

5 out of 5 stars
Our moving team went above and beyond! There was some unexpected parking drama and everyone was so understanding and worked hard despite the stress to get the job done.
Response
We are so pleased to hear that you are happy with your experience, Suzy. Thanks for choosing TWO MEN AND A TRUCK!
10/03/2021

Joshua

5 out of 5 stars
Top notch experience. Moving team was fantastic and took extremely great care of our things while moving. Was fantastic to see a field manager come out to check on the loading progress and pitch in to help some too. Great overall and will use Two Men and a Truck for every move in the future!
Response
We appreciate the recommendation Joshua! Thanks for choosing TWO MEN AND A TRUCK!
09/28/2021

Rachel

1 out of 5 stars
You Brock my 3 month old $1500 bed and you are refusing to take responsibility. Your drivers hid the fact that they broke it, then had me sign a release of liability. Extremely terrible business practice.
Response
Hello Rachel, We strive to exceed our customers’ expectations and would be happy to discuss any concerns you may have. After reviewing your customer profile, we are currently working on your damage claim. To speak with our operations manager directly, we encourage you to reach our office at 859.689.0000.
09/24/2021

Scott

4 out of 5 stars
Little confusion on rate would have preferred three men and a truck.

Two legs of furniture was damaged
Response
Hello Scott. We are so sorry to hear a few of your items were damaged during your recent move. Our team would be more than happy to speak with you to learn more about your move. Please give us a call directly at 859.689.0000 so we may help further.
09/22/2021

Teresa

5 out of 5 stars
Our move team (Gary and Daniel) was awesome! They were pleasant, efficient, and professional. They took great care with our belongings and were able fit a full apartment worth of furniture into a storage locker. They took much of the stress out of an emotionally charged day.

We plan to use Two Men and a Truck (and request Gary and Daniel for our future moving needs!
Response
We are so pleased to hear that you are happy with your experience, Teresa. We will be sure to send your compliments over to Gary and Daniel. Thanks for choosing TWO MEN AND A TRUCK!
09/14/2021

Wayne

4 out of 5 stars
Moving team was very friendly and professional and on time.
Response
We always strive to provide 5-star service but it looks like we fell short with your experience and we apologize for this. We do appreciate the compliments. Please give us a call if there are any opportunities for earning a 5-star experience.
09/14/2021

Lisa

5 out of 5 stars
The 4 young men that moved us was the sweetest guy's. I enjoyed chatting with them. They was very hard working and knew what they was doing. And they didn't give up until it was all done. Bless there hearts. Great team work.
Response
We are so pleased to hear that you are happy with your experience. Thanks for choosing TWO MEN AND A TRUCK!
09/09/2021

Sarah

5 out of 5 stars
Jakoby and his moving partner delivered excellent service!!! First time using 2 men and a truck. None of my stuff was damaged. They were very respectable and very fast and efficient. They both deserve raises. You better not lose these 2 employees!!! Excellent workers and great customer service!
Response
Wow Sarah! Thanks for the awesome review. We will be sure to send your compliments over to Jacobi and his moving partner. Thanks for choosing TWO MEN AND A TRUCK!
09/09/2021

Robert

2 out of 5 stars
The first day when we moved out the team did a great job, no complaints

The day of the move-in did not go as well
We were happy to have the same team that moved us out
The team was on time
The team worked hard
However, this was their 2nd move that day
It was a hot day
They were not as careful as they were on move-out day
We live in a new-build condo
There is damage in our new condo