Reviews
Nancy
Dwayne McClintock, Chris Barbara and Andrea Dean were exceptional! They arrived early and were so happy to help us with our complicated move. I would highly recommend your company and especially this team. Please make sure you recognize their efforts. As a retired System CNO I know how hard it is to hire great talent. These three are tops and you need to make sure they stay with your company.
Response
Nancy, we are thrilled to hear how pleased you are with your moving team! We are so grateful for all that Dwayne, Chris, and Andre do to Move People Forward® and are proud of them for the positive attitude they bring to our team each day. We appreciate this fantastic recommendation and thank you for choosing TWO MEN AND A TRUCK!
Tammy
Spencer was very professional and pleasant. He called before to let us know he was on the way......the guys worked hard and completed the job in a timely manner.
Response
Tammy, we believe we have the best moving crew around! Thank you for letting us know what a wonderful job your team did and for choosing TWO MEN AND A TRUCK.
Kathy
The men came on time, giving me a phone call prior to arrival. They were courteous, friendly, & didn’t waste time as they worked diligently. They also finished the job 2 hours prior to estimated time , which really pleased me. Most importantly they were very careful with my items & there were no damages whatsoever. I will recommend them to my friends.
Response
As the Movers Who Care®, we always strive to be careful and work without damages. Kathy, we are thrilled to hear that you had an enjoyable move with us. Thank you for the lovely recommendation!
James
Was very pleased with the professionalism and proficiency of the team. They were able to move everything from my 3rd floor apartment without any issues, and adapt to less than ideal conditions moving items into my unfinished house.
Response
In an effort to make your entire move experience as stress-free as possible, we do our best to adapt to your situation and be flexible. We appreciate you working with our crew and choosing TWO MEN AND A TRUCK, James!
Bill
We have moved many times over the past 45 years and this was the nicest, cleanest, and most accommodating team we have ever experienced. You guys really know how to pick ‘em!
Response
Our team of professionally trained, background checked, and drug tested employees are at your service! Bill, we appreciate the opportunity to move you and truly thank you for choosing TWO MEN AND A TRUCK.
John
The moving team of 2 young men, where not effective with their time. They didn’t know how to or even where to park the truck. I feel like they took their time moving me so they would be inside the quote. Maybe they are trained that way?
No hustle in their step, just slow.
I will not refer 2 boys in a truck to any of my clients or anybody. What has happened to the “Service” in Customer Service?
No hustle in their step, just slow.
I will not refer 2 boys in a truck to any of my clients or anybody. What has happened to the “Service” in Customer Service?
Response
John, We appreciate your feedback and we're sorry things didn't go along as quickly as you expected. Based on the information in our system, your move was estimated at 4.5 hours to 6.5 hours and our team finished in 4.5 hours. If you have additional concerns, aside from what we have already discussed on the phone, please don't hesitate to contact our Louisville office at 502-454-6999 or info0202@twomen.com. We would be happy to speak with you.
Brenda
My service team were Great! They were professional, nice, cared about their job and the customer. Awesome job.
Response
Thank you for giving us the chance to show you that we actually are the Movers Who Care, Brenda! We truly appreciate the praise.
Kate
They were great. They worked quickly and were able to get it all finished within two hours!
Response
Quickly and precisely, we are the movers you want handling your belongings. Kate, thank you for choosing TWO MEN AND A TRUCK!
Ruby
The two men were courteous and kind and made quick work of the move which was very much appreciated.
Response
We do everything we can to make your move as efficient as possible. Ruby, thank you for choosing TWO MEN AND A TRUCK!
Perry
Two Men and a Truck made our recent move simple. Their communications were timely and professional, they arrived as scheduled, and the duo completed the move in less time than predicted. Our belongings were well cared for during the move and settled into our new space just as we'd hoped. We highly recommend Two Men and a Truck. -Rick and Perry, Frankfort KY
Response
One of our biggest goals, besides treating you and your belongings with the utmost care, is to make your move as simple as possible. Rick and Perry, we truly appreciate your outstanding recommendation, and thank you for choosing TWO MEN AND A TRUCK!
