Reviews
Darlene
I was very pleased with Mitchal and Andrew. They did not waste time but was vertigo careful with everting placed it in the storage building and o had plenty of room left. I would ask for the Teo of them if I need your service again. Thank you
Response
Those two make a great moving team! TWO MEN AND A TRUCK team members always use the "Grandma Rule" We treat everyone like we would our own grandmother. We can't wait to work with you again.
Janet
From the estimate to the move, everyone was so wonderful to work with. Move day, the guys arrived on time, reviewed everything with me and got right to work. They were very careful not only of our furnishings but also our building; making sure they did not scratch doors jams and floors. I'd highly recommend them!
Response
Protecting our customers belongings and property is always a top priority. Our crews always let the customer know everything that is involved with their move. Thank you for allowing us to move you!
VickI
My moving team, Chris & Adam, went above and beyond for loading our 26 ft truck!!! They were professional, efficient, knowledgeable, polite and a delight to work with!!!
Response
Working in the heat is always a challenge yet we think our crew handles it well. Glad to hear that your moving experience with us was a positive one.
heather
My moving team was incredible! Very efficient, enjoyable and hardworking. Made my moving experience very pleasant!
Response
Enjoyable isn't a word that people normally associate with a move however when you work with professional movers it should always be enjoyable. We look forward to working with you again in the future.
Jessie
Men were running late because they were understaffed but they communicated well with me. They hustled the whole time and finished my mom in about half the estimated time. Would definitely recommend!
Response
Communication is always the key to a great move. During peak time staffing can be an issue but we believe it can always be overcome. Glad this was your experience! We look forward to working with you again.
Renee
Nothing to improve upon. They were on time, efficient and friendly.
Response
Perfect moves are a beautiful thing. Glad you experienced a great, stress free move.
Beverly
Our moving team was professional, prompt and very careful with our belongings. Would highly recommend.
Response
The crew that moved you will be thrilled to hear your kind words. Professional, prompt and careful are things they strive to exemplify daily.
Cheryl
The guys were young and seemed to work together well, but one of them became anxious when it got late saying that the company didn't like it when they worked past a certain time so they had to hurry. He wanted to rush putting my bed back together, which I asked them to send someone the next day who could put it back together properly. I also didn't like redoing the agreement.
Response
We are pleased that your move went well minus the bed issue. Our crews pride themselves on working well together. We look forward to working with you again in the future.
Holly
Movers were 2 hours late. I went over what I needed with your office person, and said I needed about half of my items packed. Also said I needed around 15 boxes. The movers showed up with no packing equipment. Then tried to get me to pay for another mover and packing supplies. They also did not pack my items well and 2 of my fragile items broke. Also was changed $150 more than I was quoted.
Response
Holly,
Our goal is to meet or exceed customer expectations. We apologize that we did not accomplish this goal for your move. We will use your feedback to focus our training to bolster the areas where we can improve. If you have any other concerns, please contact us directly at 502-324-1718 or info0202@twomen.com
Our goal is to meet or exceed customer expectations. We apologize that we did not accomplish this goal for your move. We will use your feedback to focus our training to bolster the areas where we can improve. If you have any other concerns, please contact us directly at 502-324-1718 or info0202@twomen.com
Mike
We have moved 11 times in my career and this was by far the most professional crew we have had. Will and Brayden did an outstanding job and Misty was a huge help and outstanding in the office. I highly recommend!
Response
After so many moves we are certain you have dealt with many moving companies. We are exceedingly pleased that you had an outstanding moving experience with TWO MEN AND A TRUCK. It's our goal to always make moves less stressful.
