Reviews
Dorothy
Unfortunately I do not recall the names of the two men but I will tell you this. Due to no fault of their own they were late arriving, they were very apologetic. They were also in good spirits, willing to do the changes we requested and did them all efficiently. We cannot say enough about these two young men......very impressed.
Response
<div class="bv-review-response-container">
<div>Dorothy, thank you so much for your kind review! We always love to hear from our satisfied customers, and are glad to hear that our movers exceeded your expectations! We hope that you will continue to spread the good word about TWO MEN AND A TRUCK®, and we hope that we will have an opportunity to work with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Dorothy, thank you so much for your kind review! We always love to hear from our satisfied customers, and are glad to hear that our movers exceeded your expectations! We hope that you will continue to spread the good word about TWO MEN AND A TRUCK®, and we hope that we will have an opportunity to work with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Adam
The only complaint I had was my garage wasn't neatly unpacked. I had heavy items resting on my table saws which through off the alignment. And when I needed things, other items fell. Also not as much boxes put in the basement that was marked basement.
Response
<div class="bv-review-response-container">
<div>Adam, we apologize for the complications that occurred with some of your unpacking. We assure you that this is very atypical of our service, and we will be sure to address this with our movers internally. We hope that everything else went good for you, and that you will continue to spread the good word about TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Adam, we apologize for the complications that occurred with some of your unpacking. We assure you that this is very atypical of our service, and we will be sure to address this with our movers internally. We hope that everything else went good for you, and that you will continue to spread the good word about TWO MEN AND A TRUCK®!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Lisa
My furniture was stored for over a year. I am missing 3 pieces , a support bed frame ($$$) and a host of screws, bolts etc with no explanation as to where these items might be! In addition some pieces were very dirty and some had severe knicks and pieces of wood actually torn off. Although the delivery team was courteous and worked hard ,Everything was left unassembled and I was unaware - maybe that’s my ignorance or maybe since most of the screws etc were missing no one cared. The office staff certainly didn’t seem to care. Let’s not forget the morning started with a phone call that said there was a delay because Orkin had to be called out due to bed bug scare. In short, my high quality furniture that left me in pristine condition is now Fair at best . I am simply disgusted !
Erin
After calling to advise me of their planned time of arrival, the two-man team were very understanding about a delay completely beyond my control, and they reported at the revised and agreed-upon time. They were very professional, courteous, and efficient while unloading the contents of a moving truck into a storage unit over two hours in heat and humidity that was off-the-charts hot. I especially appreciated their cooperation as I photographed items damaged during the move here (by another company entirely), and in stacking/arranging items in the storage unit. I have no problem recommending this company to anyone needing its services, and would use them again whenever needed.
Response
<div class="bv-review-response-container">
<div>Erin, we are so happy to hear that your move went so smoothly! Thank you so much for your kind recommendation of TWO MEN AND A TRUCK®, and we look forward to an opportunity to work with you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Erin, we are so happy to hear that your move went so smoothly! Thank you so much for your kind recommendation of TWO MEN AND A TRUCK®, and we look forward to an opportunity to work with you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Fred
The guys were great. And the follow up from the office was excellent
Response
<div class="bv-review-response-container">
<div>Fred, thank you so much for your kind review! We will be sure to pass along your compliments to both our moving team & our office staff! We hope that you will continue to spread the good word about TWO MEN AND A TRUCK®, and don't hesitate to reach out should you need our services again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Fred, thank you so much for your kind review! We will be sure to pass along your compliments to both our moving team & our office staff! We hope that you will continue to spread the good word about TWO MEN AND A TRUCK®, and don't hesitate to reach out should you need our services again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Mike
60 dollars for an evaluation that didn't take place. My understanding was someone would come and look at what needed to be moved. Never happened. Movers use to much shrink wrap. This increases the cost of the move due to the time it takes to wrap. Shouldn't have to wrap an item so much to hold a pad in place.
Response
<div class="bv-review-response-container">
<div>Mike, I apologize for any confusion that may have occurred with your move. Please feel free to reach out to our office staff in regards to any of the complications that occurred! We hope that if you choose to work with TWO MEN AND A TRUCK® in the future, we can prove to you just why they call us the "MOVERS WHO CARE®"!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Mike, I apologize for any confusion that may have occurred with your move. Please feel free to reach out to our office staff in regards to any of the complications that occurred! We hope that if you choose to work with TWO MEN AND A TRUCK® in the future, we can prove to you just why they call us the "MOVERS WHO CARE®"!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Rachel
I was left in an absolute lurch after my first moving company left half of my things in my old place and the dueniture they did take, they left outside. Two Men was there to help- the staff was so nice, respectful of me and my property, and I can’t speak highly enough of the great work these gentlemen did for me. This company and their movers are fantastic. Thank you!
Response
<div class="bv-review-response-container">
<div>Rachel, we are so happy to hear that we were able to help you out during a stressful time! Thank you for choosing TWO MEN AND A TRUCK® to finish your move, and we hope that you will continue to spread the good word about our company!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Rachel, we are so happy to hear that we were able to help you out during a stressful time! Thank you for choosing TWO MEN AND A TRUCK® to finish your move, and we hope that you will continue to spread the good word about our company!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Do
One of my tempered glass panels for my coffee table received some two scratches after the move, but other than that the crew was nice and worked fast.
Mark
The one thing that I hate more than anything is moving. Just the chaos and exhaustion of it all. The meer thought of it makes me cringe. Somehow Two Men and a Truck made my move into a very positive and enjoyable experience. They were very friendly, had a positive attitude and a great work ethic. They were very personable too which made it dare I say fun? They took great care in our belongings and made this move hassle free. I will definitely use them again. My word of advise to all who are moving in the near future.. do yourself, your family and friends and your back all a big favor and just work Two Men and a Truck into your budget. Trust me. It’s worth every penny!!
Response
<div class="bv-review-response-container">
<div>Mark, thank you so much for your kind review! We greatly appreciate your generous recommendation of TWO MEN AND A TRUCK®, and we hope that we will have another opportunity to work with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Mark, thank you so much for your kind review! We greatly appreciate your generous recommendation of TWO MEN AND A TRUCK®, and we hope that we will have another opportunity to work with you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
Collette
My things needed to be packed for storage. The truck wasn't big enough, the movers were supposed to come back the next day and finish the job, in the mean time they put things in my garage. They never came back, I just found out from my real estate agent that the garage is full. This may delay closing or result in the new owners claiming possession of everything in the garage. This is unacceptable.
Response
<div class="bv-review-response-container">
<div>Collette, we would like to deeply apologize for the unexpected circumstances we ran into with your move. We would like to assure you that such situations are very atypical of TWO MEN AND A TRUCK®, and we will be sure to address what happened with our team! We hope that if you choose to give TWO MEN AND A TRUCK® another chance in the future, we can prove to you just why they really call us the "MOVERS WHO CARE®"!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
<div>Collette, we would like to deeply apologize for the unexpected circumstances we ran into with your move. We would like to assure you that such situations are very atypical of TWO MEN AND A TRUCK®, and we will be sure to address what happened with our team! We hope that if you choose to give TWO MEN AND A TRUCK® another chance in the future, we can prove to you just why they really call us the "MOVERS WHO CARE®"!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
