Reviews

10/29/2017

Deborah

5 out of 5 stars
Jordan and Dakota are some of the nicest young men I have ever met. They are very respectful and careful with the furniture. They performed their tasks at a swift rate which I also appreciated. They are some real jewels.
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<div>It&#39;s amazing to see those two work together. Glad they could showcase their stuff for you. Thanks again for choosing Two Men and a Truck!</div>
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10/28/2017

Deb

5 out of 5 stars
The moving team was courteous and took extra care to move all my items safely to my new home. A week later I sold my additional furniture left at the home and recommended Two Men and Truck for the buyer to use and they did! Would definitely recommend this team! Thank you!
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<div>We appreciate the referral after providing you with excellent service. We thank people like you for helping us achieve our 96% referral rate and helping us spread the word of how we work!</div>
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10/26/2017

Rebecca

5 out of 5 stars
Our experience with Two Men and a Truck was excellent. The movers were efficient yet careful. They were pleasant and made the moving experience so much less stressful. I would use them again in a heartbeat.
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<div>Much love for the free back. We are the movers who care at Two Men and a Truck!</div>
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10/25/2017

Mark

5 out of 5 stars
The moving guys were great. They completed the job in about half the time of the quote saving me significantly. The guys were professional, friendly, and were careful with all of my items. I had concerns about my large safe getting moved, but they got the job done. I would definitely use and recommend them for any move.
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<div>When we can find ways to make jobs easier it tends to pay off in the reduced time of your estimate. Glad our crew could come together as a team and find ways to get that done. It doesn&#39;t happen all the time, but we always get a huge smile when it does. Thanks again for choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/24/2017

Jeff

5 out of 5 stars
I chose Two Men and a Truck after calling in to find out more about your services and costs. Zach was extremely knowledgeable on the phone and answered all my questions thoroughly. It was clear there were concrete protocols in place and this was a professional company. The movers were also excellent. Ricky and Aiden worked hard from start to finish and were extremely conscientious with packing and protecting the furniture. They were VERY pleasant and friendly and made the whole move much more enjoyable. I would highly recommend Two Men and A Truck for their professional, well organized, well executed, and customer friendly services!
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<div>From start to finish we strive to provide excellent customer service the whole way through. Our training showed on how well we pad and wrap and you even got to see the soft skill sets our movers do with just being all around good people. Great feedback and I will let the guys know they did you right!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/20/2017

Jim

5 out of 5 stars
Jordan and Hunter did a great job in moving our aunt's belongings across town to her new independent living apartment. They were respectful, courteous, and very efficient in moving her items in a timely manner without incident. Would highly recommend Two Men and a Truck for anyone in need of local moving services.
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<div>Our movers love to hear this feedback and I will be sure to let them know. Thank you for taking the time to call out the great service these two did for you and we appreciate you thinking of Two Men and a Truck.</div>
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10/19/2017

Mandy

5 out of 5 stars
Id very much use this business again in the future. The only thing I saw was two of the workers on their phones. One on personal phone call and other looking at stuff. I didnt find that professional conduct appropriate considering how much money I paid the business for their services. If the business was closer, I probably would of fired them on the spot and asked for two replacements right away. I did verbally say Get off the phone one time. Besides that mess, everything else went well. I would still refer and use this business again. Thank you.
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<div>We never approve of personal cell phone use on a move. We train our crews to live up to certain standards and I apologize they didn&#39;t deliver on this portion. We will make sure to retrain and explain the importance of living up to these standards every time they put on a Two Men and a Truck shirt and head out to a move. Thank you for letting us know so we can correct this action.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/19/2017

Scott

5 out of 5 stars
Tori, Nicki and Jeff were the moving team assigned to my family. They were truly AMAZING! Great hustle, great attitudes and pleasant to deal with. They stayed on task, took care of our items by wrapping them and handling them carefully. Overall the most impressive thing was the attitude and hustle. Moving is a difficult experience and I told my wife that I hoped our moving team would be on point. They exceeded our expectations! I would hire all three of these young men. Feel free to use our experience as a reference. Hoping the three are also recognized for a job well done. Scott Berry
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<div>Somethings are harder to train on the job than others and I am very glad they impressed you with their work ethic. Those expectations are goals we strive for everyday and when we get feedback like this we make sure to let them know. Thanks for taking the time to write this up and we always appreciate when you tell your friends who are thinking about moving, too!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/19/2017

Robert

4 out of 5 stars
A jpg was emailed showing all items. A gentleman came to the residence and documented the items being moved. Why then did the movers have no idea that they were moving a piano. How does that happen? And why were sent out without a four wheel cart and dolly with two flat tires? This was planned in advance or so it seemed. I would suggest the office needs better communication with the moving crew. They need to be sent out with the proper tools and manpower to do the job. In the end, I lent them my cart, we waited on a third mover for the piano and we had one mishap that was taken care of with a discount. So while I am satisfied, it could have gone a lot smoother. With the info that was given and I thought taken, there should have been better planning.
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<div>A good example of how we strive to accommodate a customers needs on the day of the move, but a poor example of planning and preparing with the given information. Our drivers are supposed to check their trucks and equipment for every job to make sure we have the required equipment and I apologize this step was missed, but I am very happy we were able to remedy this and save your move.</div>
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10/17/2017

Marilyn

5 out of 5 stars
The team was curteous, professional, efficient and helpful. I asked that a large piece be moved after it was placed and they did it without a word. Nice young men!
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<div>Great to hear our men delivered on your expectations! We always talk about how we are customer service people who just so happen to move. Thanks for letting us showcase our services.</div>
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