Reviews

03/18/2019

Chasity

5 out of 5 stars
Nate was very informative and a good communicator when setting up the move. The three guys who moved us were very polite, clean and very careful with our furniture and boxes. The truck arrived within the two hour time frame. They introduced themselves (I don't remember their names), and then surveyed the items to be moved. They worked efficiently and quietly. There were stairs at the old apartment and the new apartment. They never complained. They just kept working. I am very particular when it comes to my possessions and my money. I will definitely use them on any future moves because they were EXCELLENT!
Response
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<div>Hello Chastity, thank you for taking the time to share your recent experience with us! We are so glad we could help make our move a positive one from start to finish. Have a great day!</div>
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03/17/2019

Sandra

2 out of 5 stars
We had good experiences in previous moves with you. This time we were very disappointed. 1 team member was smoking on premises. Team members argued in front of us on how to assemble boxes. Glass top table was broken while loading after we pointed out it needed protected better. Team members need better shoes for the rainy conditions. Very slippery. One team member seemed to have back pain. Instructed office staff we had a lot of glass and would need more boxes. Failing to bring extra, they used our materials for the extra boxes. We paid for extra person to assist in moving a heavy file cabinet. The team was inexperienced and unsure. The team stopped for fuel enroute to the storage facility without verbally telling us. We were charged for that time. $1300 disappointment
Response
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<div>Hello Sandra, we&rsquo;re very sorry to hear of this and can certainly understand your frustrations. We would be happy to speak with you further and encourage you to reach us directly at 260-543-4170.</div>
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03/17/2019

Kristin

5 out of 5 stars
Chase Voie, Dan O' Fallon, and Victor Peralta (spelling mistakes probably) did a GREAT job with moving our furniture from our previous home to our new home. They all had great attitudes, worked together well, and moved efficiently. They were able to maneuver large furniture without damaging anything. I think the team had great communication and customer service skills. These gentlemen were very impressive and my husband have already recommended Two Men and a Truck to numerous friends and family. Everything with Two Men and a Truck from the initial quote to moving the final piece of furniture was perfection.
Thanks guys!
Response
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<div>Hi Kristin, we are so happy to hear that your move was a positive one! It&#39;s always our goal to exceed our customer&#39;s expectations, and we thank you for the positive recommendations! We wish you all the best in your new home!</div>
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03/17/2019

Joyce

5 out of 5 stars
The young men were very polite. Excellent customer service.
Response
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<div>Hello Joyce, thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the move easier!</div>
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03/14/2019

Willis

5 out of 5 stars
The team was excellent to have working here. Only suggestion we would have is to tell the customers the dressers, desks and storage cabinets may be turned upside down. Had we been made aware of this we would have removed the stuff in the drawers and packed it separately.
THank you for a great job done. Now where do we put all this stuff away???
Response
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<div>Hello Willis, thank you for choosing the Movers Who Care! We are glad we could make your move a great one, and we appreciate the suggestion. We wish you all the best getting settled into your new home!</div>
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03/07/2019

Kelly

5 out of 5 stars
Chase and Seth were awesome. They did everything possible to make sure the move went smoothly and quickly. They took great care of my homes on both ends of the move and were as gentle as possible with my possessions. Chase and Seth were friendly, kind, communicative and courteous. Kayla, Matt and Luke in the local office were wonderful to work with and extremely reassuring and kind. Moving is a traumatic experience for some of us, and I could not have had a better moving experience :)
Response
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<div>Hello Kelly, thank you for sharing your recent experience with us. We are so glad our team members could ease the stress of your moving experience and make it a positive one. Have a great day!</div>
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03/06/2019

Lane

5 out of 5 stars
The move is completed. The only thing I would have improved was the weather.
Response
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<div>Hello Lane, thank you for choosing the Movers Who Care. We are glad we could assist you with your move! Have a great day!</div>
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03/05/2019

Joseph

5 out of 5 stars
The movers were right on time, courteous, respectful, pleasant , and efficient! They deserve a raise !
Response
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<div>Hello Joseph, we are very happy to hear this and wish you the very best in your new home!</div>
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03/04/2019

Dennis

5 out of 5 stars
it was a good experience. The guys were on time and went right to work as soon as they got here. They were efficient with the job they were doing.
They were pleasant and co-operative thru out the move.
Response
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<div>Hello Dennis, thank you for choosing the Movers Who Care and sharing how your recent move went. We wish you all the best in your new home. Have a great day!</div>
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03/03/2019

Joan

5 out of 5 stars
I was very pleased with everything. The movers showed up on time and ready to work! They were very professional and worked very efficiently. I will definitely recommend them to others.

Joan
Response
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<div>Hello Joan, thank you for sharing your experience with the Movers Who Care. We are happy we could make your move a positive experience. Have a great day, and we wish you the best in your new home!</div>
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