Reviews
Alex
Great service! Friendly, efficient and gentle enough with my fragile boxes/objects. Also very timely. Arrived within the allotted window and completed the move 3 hours ahead of schedule!
Response
Thank you for your review, Alex! Friendly, efficient, and gentle are all traits our team strives to demonstrate. Our goal is to always save you money and beat your estimate. We appreciate you choosing Two Men and A Truck.
Jennifer
Overall, happy with service. Amanda the scheduler was very helpful and kept in contact with me. Movers worked swiftly, plus they had to deal with rain. It is pricey, over $500 (and that's the LOW end of what I was quoted) to move one person 5 minutes away, and there were no stairs to climb. However, I know part of the price was that I live in Huntington, about 40 mins away from Ft Wayne.
Response
Jennifer, we're glad to hear you were happy with your service! From great communication to a swift move team it's great to have exceeded your expectations. We hope that the positive's from your move truly show the value of using Two Men and A Truck. We appreciate the opportunity to serve!
Susan
Guys were great. Friendly and real hard workers. They took care of our furniture. Great guys
Response
We appreciate your review, Susan! Friendly and hard working are always attributes our team strives for. Thank you for choosing Two Men and A Truck.
Rachael
I had a wonderful experience with the team who moved me. The men were professional, thorough, helpful, and just fun to get to know while they did all the hard work! Completely impressed with the care they took in moving my belongings and setting up my home in such a short time. I highly recommend these gentlemen and will tell others of the excellent service I received from start to finish!
Response
We appreciate your kind words, Rachael! We're delighted to hear that you had a wonderful experience with our team of movers. Our team takes pride in providing professional and thorough service, and we're thrilled to hear that they were able to help you and make the process enjoyable. Thank you for choosing Two Men and A Truck.
Buddy
Very unhappy with ur guote. I had to pay extra I think do to your bad estimate on packing for kitchen whitch u but be in a bad positition. I would like to have a face to face to face meeting before I persue other measures
Response
Buddy, we understand how frustrating it can be when unexpected charges arise during a move, and we apologize for any inconvenience caused. We would like to work with you to address your concerns and find a resolution that meets your needs. We would be happy to schedule a face-to-face meeting with you to discuss the matter further and come up with a solution that works for both of us. Please feel free to contact us at your earliest convenience to schedule a meeting or discuss the matter further.
Amy
Excellent customer service. I had a quote on Saturday and the 3 movers were here at 9:00 Monday morning. The movers were friendly, efficient, and very professional. I would definitely use them again.
Response
Thank you for your review, Amy! We're thrilled to hear that you found our customer service excellent and that our movers were friendly, efficient, and professional during your move. We understand that moving can be a stressful process, and our team is committed to making it as easy and stress-free as possible for our customers.
Brenda
The 3 men that helped us today were awesome. Polite, made sure we were happy wouldn’t let us lift a box. The guys went above expectations. I would definitely use your service again especially if I knew I had the same team that help us today.
Response
Brenda, we are delighted to hear that the three men who assisted you were awesome and that they went above your expectations. It's wonderful to hear that they were polite, ensured your happiness, and even went as far as not letting you lift a box. We understand how important it is to receive excellent customer service, and we're thrilled that our team delivered that for you.
Danielle
Victor and Sergei absolutely crushed our interstate move. They were super pleasant, professional, and had the truck loaded/unloaded in record time. I don’t think I saw them stop for more than half a second (most likely to grab more blankets/wrap) and were quite literally running in and out of the house/truck. Couldn’t have asked for better help- thanks Sergei & Victor! You guys are awesome.
Response
Danielle, thank you for the kind words about Sergei and Victor! Pleasant, professional, and efficient are all traits our team aims to uphold. We appreciate you choosing Two Men and A Truck.
Joan
The moving team loaded my boxes and delivered them safely to my new home. They were courteous and proficient. Nothing was broken or damaged. However, I had to ask them not to watch their fellow team members work.
Response
Joan, thank you for your review! It's great to know everything was delivered safely with no broken or damaged items. Our apologies for having to mention that to your moving team, we will be completed further training to ensure this doesn't happen again. We appreciate you choosing Two Men and A Truck.
Tony
My team was great! Careful with my furniture and home, and helpful with everything. They made the moving process actually easy!
Response
Thank you for your review, Tony! We love to know that we helped make your moving process easy. We look forward to assisting you again in the future.
