Reviews

04/05/2018

Christine

4 out of 5 stars
The men were pretty careful at the start, but got a little careless and sloppy at the end of the move.
Response
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<div>Hi Christine-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your honest feedback. It is our goal to earn 5 Stars and provide top notch service from beginning to the end. If we would be able to make your moving experience a more positive one, please contact us at 815.633.3600. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/03/2018

Tammy

5 out of 5 stars
Alexus and John R. were more than respectful, courteous, and kind. They worked extremely hard and were very conscious of doing a good job. I couldn't ask for a better team. Thanks so much!
Response
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<div>Hi Tammy-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move! We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We are looking forward to serving your moving needs and referral business in the future. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/03/2018

Elizabeth

5 out of 5 stars
Enjoyed another great move with TM. I have used them before so I didn’t even bother getting another quote
Super guys, prompt and careful
Will recommend and refer often to friends and family
Thanks
Liz
Response
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<div>Hi Liz-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your moving needs again! We appreciate your business and look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/01/2018

Jerry

5 out of 5 stars
Justin was very professional and I would recommend 2 men and a truck to my friends. Thank you for your time
Response
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<div>Hi Jerry-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/01/2018

Doreen

5 out of 5 stars
The movers were great. The guy who determined the estimate was off. He did not figure accurately. We needed 2 truckloads, and he calculated 1. So it ended up 2 trips and a 3 hour longer day. Otherwise furniture in great shape, and movers were great about putting stuff where we needed it.
Response
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<div>Hi Doreen-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your honest feedback and sincerely apologize for the issues that occurred during your booking process. We welcome the opportunity to serve your moving needs and referral business in the future. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/29/2018

Latisha

3 out of 5 stars
I did not like the fact that we were charged for the apparent "lunch" break that the movers took. They moved quite quickly in the beginning and when they saw that there was not much more to do they slowed down considerably to make sure that I paid for the 6.5 hours I was quoted. A lot of the work was done before they came to help keep costs low for myself. To me that is wrong to do but I guess that's how they make their money. We are only calling them again because I told the drivers that we would and we are people of our word.. I own my own business and I try to make sure that I always do things with the utmost integrity, that would be my only problem with referring them to someone else.
Response
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<div>Hi Latisha-<br/>Thank you for taking the time to share your moving experience and for your honest feedback. We would appreciate the opportunity to further discuss your moving details as what you described is not how we conduct business. We sincerely apologize for the issues that occurred during your moving process and if you would be willing, you can contact us at 815.633.3600. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/28/2018

Sheila

5 out of 5 stars
Joe and Shane were very fast, friendly and efficient
Response
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<div>Hi Sheila- Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your business and welcome the opportunity to serve your moving needs and referral business in the future! Thanks again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/28/2018

Diana

5 out of 5 stars
We were in a tight spot and needed someone to help with our move for my Father. You were able to provide the service we needed at the time we needed it with professionalism and humor. Thank you so much!
Response
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<div>Hi Diana- Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We are happy we were able to be there for you and your family and hopefully made it a little bit less stressful!! We look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/28/2018

Amy

5 out of 5 stars
They were extremely hard working and very polite.it was a good experience and would definitely use the service again.
Response
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<div>Hi Amy-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team! We look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/28/2018

Ted

5 out of 5 stars
The team and the overall experience was great. The guys were on time and finished ahead of schedule! They took great care of our stuff and helped us put everything in the right place.
Response
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<div>Hi Ted-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We hope you are getting settled in and enjoying your new home! We appreciate your business and welcome the opportunity to serve your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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