Reviews

04/12/2018

Dawn

5 out of 5 stars
Kim was great when I called. Nick & Jacob were great in the move itself. Nick had previously helped on my last move and remembered me. Great staff you have! In fact a friend of mine just sold her home & is moving. I recommended your company & she will be using your company also! Thanks so much to Kim, Nick and Jacob! Awesome job!
Response
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<div>Hi Dawn-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your move. We appreciate you business and hope you are getting settled in and enjoying your new place. We look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/12/2018

Terri

4 out of 5 stars
Ron and Lawrence had to do a lot of heavy lifting and moving up and down stairs. They were very polite and willing to do anything when asked.
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<div>Hi Terri-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your move. We appreciate you business and look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/12/2018

Erin

5 out of 5 stars
The movers were very polite and engaging. They disassembled a large bed and moved it to a new house efficiently and competently. Would recommend this company based on my experience with all employees involved, from the first phone call to the last email.
Response
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<div>Hi Erin-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your move. We appreciate you business and look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/09/2018

Betty

1 out of 5 stars
Two men and a truck did not provide enough trucks for the amount of boxes and furniture we had to move. They filled their truck and left. I called the office to complain and asked for another truck but, they would not send one. We had to rent two trailers on our own. We were very dissapointed. You need to send someone to the residence to visually estimate the amount to be moved and plan the trucks and men accordingly. We are very upset with the amount we had to pay for the lousy service. The 3 gentlemen who did the moving were fantastic. We would not use or recommend Two men and a truck in the future. I would request my money back, but, I know that wouldn't be possible.
Response
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<div>Hi Betty-<br/>Thank you for taking the time to share your moving experience and for your honest feedback. Our system does an accurate job of estimating the amount of time and space required to complete a move as long as all items are listed during the quoting process. We also do provide free onsite estimates. We sincerely apologize for the issues or miscommunication that occurred during your booking process as this should have been avoided. If we could make your experience a more positive one, please contact us at 815.633.3600. Thank you</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/08/2018

Chad

5 out of 5 stars
They did an outstanding job. The job was bigger than we thought and the bill was smaller than we thought. Thank You!!!
Response
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<div>Hi Chad- Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your business and hope you are getting settled in and enjoying your new place! Thank you again! We look forward to serving your moving needs and referral business in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/06/2018

Carol

5 out of 5 stars
The movers were great! They had the most positive attitude! I would highly recommend them!
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<div>Hi Carol-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/06/2018

Kate

5 out of 5 stars
The movers were very courteous and professional. They went above and beyond to make sure that our fragile goods moved safely. I would certainly use them in the future and recommend the company to friends.
Response
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<div>Hi Kate-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team! We welcome the opportunity to serve your moving needs and referral business in the future. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/06/2018

Marc

5 out of 5 stars
Very polite, helpful, Hard workers.
Did move in a timely manner.
Response
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<div>Hi Marc-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. Thank you again! We look forward to serving your moving needs and referral business in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/05/2018

Christine

4 out of 5 stars
The men were pretty careful at the start, but got a little careless and sloppy at the end of the move.
Response
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<div>Hi Christine-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your honest feedback. It is our goal to earn 5 Stars and provide top notch service from beginning to the end. If we would be able to make your moving experience a more positive one, please contact us at 815.633.3600. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/03/2018

Tammy

5 out of 5 stars
Alexus and John R. were more than respectful, courteous, and kind. They worked extremely hard and were very conscious of doing a good job. I couldn't ask for a better team. Thanks so much!
Response
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<div>Hi Tammy-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move! We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We are looking forward to serving your moving needs and referral business in the future. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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