Reviews

06/14/2018

Elizabeth

5 out of 5 stars
Very professional and efficent workers. Only thing I was not satisfied with was that they didn't wrap my couches with funiture pads, they instead wrapped the door ways with pads. I would use again, makes moving process much easier.
Response
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<div>Hi Elizabeth-<br/>Thank you for taking the time to share your moving experience and for your honest feedback. We will be discussing your concerns through our ongoing training process. We appreciate your business and welcome the opportunity to serve your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/12/2018

Matt

5 out of 5 stars
We were very happy with our moves they did a excellent job. Moved everything really well and quick. I would definitely recommend them or use them again.
Response
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<div>Hi Matt-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are beginning to get settled in and enjoying your new place. We look forward to serving your moving needs and referral business in the future- Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/12/2018

Rachel

3 out of 5 stars
They claim to be lost for over 45 minutes shame they couldn't find our storage. So we drove to meet where they were at and they were three blocks away from the storage unit
Response
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<div>Hi Rachel-<br/>Thank you for taking the time to share your moving experience with us and for your honest feedback. We sincerely apologize for the issues that occurred during your moving process and if we were able to make this a more positive experience for you- please call us at 815.633.3600. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/11/2018

Jennifer

5 out of 5 stars
Great service and very efficient along with easy and friendly moving staff!! It was amazing and will be using again
Response
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<div>Hi Jennifer-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are beginning to get settled in and enjoying your new place. We look forward to serving your moving needs and referral business in the future- Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/11/2018

Andrew

5 out of 5 stars
What a wonderful time, the guys were hilarious. They came in, grabbed all of my boxes and furniture, and moved an entire 2 bedroom apartment to my new place (including drive time) in about 5 hours. The most painless move I've ever done (and this is my fourth move in 6 years). And, you can't beat the price! Definitely going to use again.

One thing, I am a clock collector and they did handle my antiques a bit rough. Sometimes ignoring the "this side up" and "fragile" notices on a box or two. So, if you're packing your own stuff, make sure to pack your delicate stuff extra well so as to avoid any risk of breaking. Luckily, nothing broke, so I cannot complain. Other than this, an excellent time!
Response
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<div>Hi Andrew-<br/>Thank you for taking the time to share your moving experience with us and for sharing your honest feedback as well! We will be sure to discuss your concerns during our ongoing training process. We appreciate your business and look forward to the next time we are able to serve you moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/10/2018

Brad

5 out of 5 stars
ESPECIALLY easy to coordinate LOCAL MOVE of single item or more on LOCAL MOVES.
TEAM is on time at both locations, INFORMS you if earlier PICK UP at starting point is possible, due to finishing early on LOADS on schedule before you are SCHEDULED to be on their schedule, thus allowing client NOT TO WAIT ALL DAY at a location for movers to arrive.
TEAM is hard working, STRONG, polite, and completed TASKS ASSIGNED in as SHORT A TIME AS POSSIBLE, to save the client extra expense. THANKS DR.BRAD
Response
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<div>Hi Dr.Brad-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your business and look forward to the next time we are able to serve your moving needs and referral business. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/10/2018

James

5 out of 5 stars
The movers were fabulous! Super strong! They picked up stuff like it weighed nothing. They were very careful. Never damaged anything. And they were so fast. In and out before I knew it! Plus they were so sweet to my kids. My son was watching them move stuff and they stopped to show him how strong they were and told him to eat good food and exercise. Thank you for that!!!!
Response
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<div>Hi James-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move! We appreciate your kind words for our movers and are proud to have them on our team! We welcome the opportunity to serve your moving needs and referral business in the future! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/10/2018

Mark

5 out of 5 stars
Excellent job by 2 men and a truck. It was a stormy and gloomy day when the crew arrived. But they worked through the rain.
I have nothing but good things to report, my things were treated well and the crew was very efficient. I will recommend two men and a truck.
Response
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<div>Hi Mark-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your business and welcome the opportunity to serve your moving needs and referral business in the future! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/08/2018

Monica

5 out of 5 stars
Everyone was wonder to work with. The movers had high energy, were polite & worked great as a team !
Response
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<div>Hi Monica-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team! We hope you are getting settled in and enjoying your new place! Thank you again- We look forward to the next time we are able to be of service!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/08/2018

Niki

5 out of 5 stars
My biggest concern about the service was whether there would be any possible damage to the home we were leaving. We had some quite large pieces of furniture on a second story that had to be moved over/around a wooden railing and down a stairway. Bill and Mark were AWESOME!!! They had over 35 years combined in the business and they were exceptional! The only thing I wish I would have done differently was to have had them pack up our WHOLE house, instead of just the big furniture items! Niki - Illinois
Response
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<div>Hi Niki-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for Bill &amp; Mark and very proud to have them leading our teams. We hope you are getting settled in and enjoying your new home. Thank you again- We look forward to serving your moving needs and referral business in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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