Reviews

08/11/2018

Ross

2 out of 5 stars
The crew was young and inexperienced. Struggled to park truck correctly. Careless methods caused damage to house. I've been trying for 5 weeks with coordinator to get repairs done but no luck so far. Driver promised to take pictures of damage and file report but did not. Used wrong equipment for job. Ran out of plastic wrap.
08/11/2018

Dawn

5 out of 5 stars
Thank you for doing such a great job with our moving. The men who moved us the day of our move were exceptional. They were polite, took great care of our belongings, and were very careful to make sure our things were packed well in the truck. I also appreciated your packing and unpacking services. The men who packed/unpacked our kitchen were also very careful with our belongings, and took the time to place things in the kitchen where I requested them to be. This was such a great help because I could not have packed/unpacked these things myself because it would have caused me a lot of physical pain to do so. I would recommend 2 Men and a Truck for anyone moving. Thank you again for your terrific service!
Response
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<div>Hi Dawn-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We look forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/10/2018

Renee

5 out of 5 stars
I have used this company to move twice now and both times they have done an excellent job. Would highly recommend to others! Thank you.
Response
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<div>Hi Renee-<br/>Thank you for taking the time to share your moving experience with us and for choosing us again to complete your recent move. We are looking forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/10/2018

Gabrielle

5 out of 5 stars
The whole overall experience from the office staff to the movers was great.
The movers were very professional in handling my belongings and also very friendly as well as having great sense of humor . I would highly recommend two men and a truck.
Gabi M.
Response
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<div>Hi Gabi-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our staff and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We look forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/09/2018

Mike

5 out of 5 stars
Vance and Gus were great. They made the move so much fun! I would definitely recommend those 2 guys to anyone that is moving.
Thanks!
Response
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<div>Hi Mike-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We look forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/09/2018

Jean

5 out of 5 stars
The guys jept me informed about the arrival time. They were fast and worked well as a team.
Response
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<div>Hi Jean-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We look forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/07/2018

ginger

2 out of 5 stars
Our move was scheduled for a Saturday at noon. Someone from the office called at 12:15 to say they were running late and would be there in 1/2 hour. I called at 1:30 when nobody had come yet. left voicemail. Someone called back from corp. office saying they would send email that nobody had arrived. 2:30 still nobody there, NO PHONE CALL NOTHING! Op Manager called back at 5:00 to apologize and asked if it could be rescheduled for next day between 9:30-10:00. Movers arrived at 10:30 (late again). However, the 2 that showed up were very nice and apologetic. Moved very quickly and efficiently. Local office compensated by not charging us "travel time".
Response
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<div>Hi Ginger-<br/>Thank you for taking the time to share your moving experience with us and for sharing your honest feedback. We sincerely apologize for the issues that occurred during your moving process and truly appreciate your flexibility in your move date and time. Our goal is to earn 5 stars on every move and we apologize we did not fulfill that on your move. If we could make your experience more positive- please contact us at 815.633.3600. Thank you-</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/07/2018

Patti

5 out of 5 stars
I love using your company because the men always are polite, hard working and patient. They are willing to pick up and move anything, anywhere I ask them. They usually take care of my things as if they were their own, except this time when I looked out the window, I saw one of the men throwing my boxes into a container to bring into my apartment. Thankfully nothing was broken. I know it was a very hot day and there were many steps so I will forgive them for that and use your company again.
Response
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<div>Hi Patti-<br/>Thank you for taking the time to share your moving experience with us and for sharing your honest feedback. We have addressed your concerns with our team. We appreciate your business and welcome the opportunity to serve your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/07/2018

Cherie

5 out of 5 stars
The office staff was so helpful! My move started with just a furniture pick-up at the store and turned into a second stop moving all of my larger belongings. They helped me to coordinate the changes and scheduled everything so that it went smoothly.
My movers were awesome! They were friendly and polite, super hard working, and even funny. They were both amazing and did the job quickly and professionally.
I definitely plan on using your services in the future!!
Response
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<div>Hi Cherie-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We look forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/07/2018

Zachary

5 out of 5 stars
Fast, not a single complaint during the entire move... they were a lot more cheerful than I could have managed in the heat.
Response
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<div>Hi Zachary-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We look forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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