Reviews
Annette
Mark C and Aaron were both amazing. They were efficient and thorough. They handled everything with care and packed the truck like a well played Tetris board. I appreciate that they were both friendly and willing to work with our unique situation. Two Men and a Truck provides an amazing service for a very fair price. I would use them again and again! I would also highly recommend them to anyone moving, it’s a great way to keep friends and relatives!
Response
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<div>Hi Annette-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place. Thank you again- we look forward to serving your moving needs and referral business in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Annette-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place. Thank you again- we look forward to serving your moving needs and referral business in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kimberly
Over all the services provided were good. However there seemed to be a little question as to how the money part of the move was figured. We were first told it was by weight when we received our on site estimate. then when it actually came time for the move we were told it was a flat rate. other than that our move went pretty well.
Response
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<div>Hi Kimberly-<br/>Thank you for taking the time to share your moving experience and for your honest feedback. We sincerely apologize for the miscommunication that occurred during your billing process. With long distance in-state moves, there are specific weight minimums that are based upon the distance that you are traveling. If your belongings weighed that weight or less, it would be billed at the rate you were first given. If you still have questions, please feel free to contact us at 815.633.3600. We appreciate your business and look forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kimberly-<br/>Thank you for taking the time to share your moving experience and for your honest feedback. We sincerely apologize for the miscommunication that occurred during your billing process. With long distance in-state moves, there are specific weight minimums that are based upon the distance that you are traveling. If your belongings weighed that weight or less, it would be billed at the rate you were first given. If you still have questions, please feel free to contact us at 815.633.3600. We appreciate your business and look forward to the next time we are able to serve your moving needs and referral business. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tim
Two Men And a Truck did a fantastic job!! From the time I came in and talked to Luke about the move, until the time that Justin, Mark, and Aaron moved me, it was a great experience. Best group of guys I have ever worked with. When I move again, I will definitely have these guys take care of that for me. Thanks again for doing such a great job!! Tim
Response
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<div>Hi Tim-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our team and look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Tim-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our team and look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Fiona
Both Gus and Vance (I believe his name is), was amazing! They packed everything up neatly and put everything back together. They we extremely hard working people.
Response
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<div>Hi Fiona-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We look forward to serving your moving needs and referral business and hope you are getting settled in and enjoying your new place! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Fiona-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We look forward to serving your moving needs and referral business and hope you are getting settled in and enjoying your new place! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ariana
Office staff was nice but not clear on collecting the down payment during the scheduling of the move. I received a voice message two days before we were suppose to move, stating that we were not scheduled because we did not submit a down payment and that they were already booked for the time we needed. Once that was worked out, the movers never showed at the scheduled time. The day they were to deliver our things to the new house they were four hours behind schedule. However, when they did finally arrive the gentlemen were fast, efficient and very nice.
Response
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<div>Hi Ariana-<br/>Thank you for taking the time to share to your moving experience and for your honest feedback. We apologize for the issue that occurred during your booking process and have addressed this during our ongoing training process. We hope you are getting settled in and enjoying your new place and look forward to serving your moving needs and referral business in the future. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ariana-<br/>Thank you for taking the time to share to your moving experience and for your honest feedback. We apologize for the issue that occurred during your booking process and have addressed this during our ongoing training process. We hope you are getting settled in and enjoying your new place and look forward to serving your moving needs and referral business in the future. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ann
We have used Two Men and A Truck previously for very large moves with multiple locations involved and they were great and so organized and efficient. This was just a small move so I didn't know if they would want to do something so small and local, but they were every bit as efficient and organized for our small one as the large mega-moves!!! I would very highly recommend for any of your moving needs :)
Response
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<div>Hi Ann-<br/>Thank you for taking the time to share your moving experience and for choosing us to serve your moving needs again! We take pride in any job, big or small! We look forward to the next time we are able to be of service! Thank you again-</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Ann-<br/>Thank you for taking the time to share your moving experience and for choosing us to serve your moving needs again! We take pride in any job, big or small! We look forward to the next time we are able to be of service! Thank you again-</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cindy
The 2 young men Devon and Lexus were polite meet courtesy and a pleasure to have move my stuff I would have them again to move my things
Response
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<div>Hi Cindy-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and look forward to the next time we are able to serve your moving needs or referral business. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Cindy-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and look forward to the next time we are able to serve your moving needs or referral business. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Connie
Bill, Matt and Travis were a great team. They did an amazing job on working together and were quick and efficient in the job. They moved us out of our old house into storage. They only had a one thing dropped and one this bumped that we saw. We will be using again when we move back into our new house.
Response
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<div>Hi Connie-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and if there is anything we can do to help reconcile the dropped item please let us know. This does not occur very often, but we do want to do our best to help make the situation right. We look forward to helping you move into your new home! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Connie-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our movers and if there is anything we can do to help reconcile the dropped item please let us know. This does not occur very often, but we do want to do our best to help make the situation right. We look forward to helping you move into your new home! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jan
The men who moved my stuff were quick and friendly. They knew what they were doing and pleasant to all in their work. The telephone women were very helpful and courteous. Even the after hours man was most helpful. All in all, I was very pleased with your whole operation and would definitely recommend you to anyone.
Response
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<div>Hi Jan-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our team and are pleased to hear everything went well! We hope you are getting settled in and enjoying your new place! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jan-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our team and are pleased to hear everything went well! We hope you are getting settled in and enjoying your new place! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tim
The team was very fast, friendly, and efficient. They went above and beyond what was expected. Great job!
Response
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<div>Hi Tim-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our team and are happy to hear we achieved our goal of exceeding our customer's expectations. We hope you are getting settled in and enjoying your new place! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Tim-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate your kind words for our team and are happy to hear we achieved our goal of exceeding our customer's expectations. We hope you are getting settled in and enjoying your new place! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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