Reviews
Kristina
Everything went well. I am a little bothered that my headboard was dropped and damaged and i have not been contacted about it. The movers told me right away and noted it on the paperwork, but I have yet to hear from anyone. This is very upsetting.
Debra
I was disappointed that we did not move on the date and time we were scheduled. I had to be out by a certain date per my lease and there was no regard or compensation for my inconvenience. During the same bad weather I was able to move things on my own. I was told having 3 men as oppose to two men would shorten the time for the move and the difference in cost would be a wash. Instead, it was more time and a large difference in price than I anticipated. They should have at least waived the time to and from home base since they didn't perform on the date as contracted for. All that I needed the third person was for one heavy item to lift and then the rest could have been done with two people. Furthermore, for the small number of items I moved it shouldn't have taken that long.
Response
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<div>We appreciate you taking the time to share your move experience with us Debra. Unfortunately due to weather and for the safety concern of our employees we did have to reschedule some moves and did our best to accommodate our customers as much as possible. We would like to make sure you are pleased with our services in any way that we can. Please give our office a call to discuss any concerns you may have regarding your move.</div>
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<div>We appreciate you taking the time to share your move experience with us Debra. Unfortunately due to weather and for the safety concern of our employees we did have to reschedule some moves and did our best to accommodate our customers as much as possible. We would like to make sure you are pleased with our services in any way that we can. Please give our office a call to discuss any concerns you may have regarding your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dana
From the call for a quote to the end of the move everyone I dealt with was incredibly friendly and helpful and the movers went above and beyond to make sure things were moved carefully yet efficiently. Moving day was a breeze!
Response
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<div>Thank you Dana for taking the time to share your moving experience with us! We strive to provide an excellent moving experience for our customers from the initial phone call to completion of their move. Thank you for allowing our team to handle your most recent moving needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Dana for taking the time to share your moving experience with us! We strive to provide an excellent moving experience for our customers from the initial phone call to completion of their move. Thank you for allowing our team to handle your most recent moving needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Shirley
The 3 guys were great!! Fast but careful. Friendly & helpful....they were wonderful!!
Response
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<div>Thank you Shirley for taking the time to review our services!</div>
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<div>Thank you Shirley for taking the time to review our services!</div>
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Jennifer
The team of 2 guys had to deal with horrible ice conditions. Yet they were able to do everything that was expected of them. They were real troopers and had to adjust how they did things based on the ice. I was concerned for their safety but they powered through, improvised, and got it done. I was very impressed and would not hesitate to use this team again and would highly recommend both of them. Good attitudes, also.
Response
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<div>Thank you Jennifer for taking the time to share your moving experience with us! We strive to exceed our customers expectations throughout the entire move process. Thank you for selecting Two men And A Truck, we look forward to servicing any future moving needs you may have!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Jennifer for taking the time to share your moving experience with us! We strive to exceed our customers expectations throughout the entire move process. Thank you for selecting Two men And A Truck, we look forward to servicing any future moving needs you may have!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Debbie
I don't remember the name of the movers. They were fantastic and impressive. They literally picked u the bookshelf with out any problems and loaded it. My daughter was impressed on how they just picked it up and moved the shelf up 13 steps with ease. No damage to her tight stair well or wood floor. Thank you
Response
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<div>Thank you Debbie for taking the time to share your move experience with us!</div>
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<div>Thank you Debbie for taking the time to share your move experience with us!</div>
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Marcia
The evening my hutch was delivered the weather was absolutely terrible... sleet, freezing rain it was awful. 2 Men and a truck came through and carefully delivered my hutch! They did a great job!
Response
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<div>Thank you Marcia for taking the time to share your moving experience with us! We strive to provide an excellent moving experience each and every move we complete. Thank you for selecting our team to handle your moving needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Marcia for taking the time to share your moving experience with us! We strive to provide an excellent moving experience each and every move we complete. Thank you for selecting our team to handle your moving needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Greg
Weather was extremely cold on the days we had to move,conditions were snowing and brutally cold out. All the movers did an awesome job. Only noticed a couple of pieces with very minor damage, not enough to report nor complain about. I would recommend this business to others in need of their services. Satisfied with price and outcome of moving experience.
John
We had some unexpected frigid weather to deal with and staff was right on top of it and rescheduled our move as soon as the weather warmed up. The movers were very friendly, efficient, and did a nice job of fitting our furniture into a rather small storage area. They also showed up several hours early (which the office staff alerted us to) which was a nice surprise.
Response
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<div>Thank you John for taking the time to share your moving experience with us! We strive to exceed customers expectations throughout the entire move process. Thank you for selecting Two Men And A Truck to handle your moving needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you John for taking the time to share your moving experience with us! We strive to exceed customers expectations throughout the entire move process. Thank you for selecting Two Men And A Truck to handle your moving needs!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Corrie
One table was broken and I still have not been contacted to have someone come pick it up to replace or repair. When will this happen?
Response
Hi Corrie, someone will be in touch soon regarding this matter. Thank you!
