Reviews
Jeff
The guys were wonderful and worked extremely hard! They were fun to be around and I was amazed that they kept moving until the move was complete. However I was VERY disappointed with the final total since I was unprepared to pay double because the estimator GROSSLY under estimated our cost even though we told them how much we had to move.
Response
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<div>Hi Jeff, thank you for your kind words! We are sorry for your frustration regarding your original estimate, and would love to talk with you about your move and evaluate what could have happened to make your bill higher than expected. Please give us a call at 815-633-3600 to discuss. We look forward to speaking with you; have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jeff, thank you for your kind words! We are sorry for your frustration regarding your original estimate, and would love to talk with you about your move and evaluate what could have happened to make your bill higher than expected. Please give us a call at 815-633-3600 to discuss. We look forward to speaking with you; have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Christine
Overall an excellent experience, but packing day was shakey to start. Two packers were supposed to arrive between 8:30 and 9:30, actually arrived at 10:40. Two additional packers came along, both who seemed inexperienced and one who appeared dirty and smelled. Those two left after only 1/1/2 hours. Mark and Bill completed the pack and did a wonderful job. Never had a concern that my belongings were being handled with care. A team of 4, including Mark and Bill, did my move. They were professional, pleasant, and accommodating. Will have no hesitation to hire again.
Response
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<div>Hi Christine, thank you for taking the time to leave us a review, we truly appreciate it. Thank you for the feedback regarding the additional movers; I will pass that along to our Operations Manager. I will also share your kind words with Mark and Bill. Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Christine, thank you for taking the time to leave us a review, we truly appreciate it. Thank you for the feedback regarding the additional movers; I will pass that along to our Operations Manager. I will also share your kind words with Mark and Bill. Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Patricia
Two men were hard workers, fast and very nice. They cared about my furniture and asked where I wanted everything at the new house. They made a hectic day so much better.
Response
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<div>Hi Patricia! Thank you for your review, and I'm so glad we were able to make your move day run smoothly. Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Patricia! Thank you for your review, and I'm so glad we were able to make your move day run smoothly. Have a great day!</div>
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Tim
When i move again I will definitely used two men and a truck I can not say anything but good about them they were to my house before time and when they started moving me they had me moved in less time that they thought it would take The two guys that came to my house completely awesome they were careful with my stuff and they were very courteous The office staff same thing above and beyond professional helpful and courteous if you need movers are packers two men and a truck is the only way to go and that is no exaggeration I want to say thank you again for your professional courteous prompt service that you provide Sincerely Tim
Response
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<div>Hi Tim! Your kind words are so meaningful to our team. Thank you for taking the time to review our services, and I'm so glad we provided you with an excellent experience!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Tim! Your kind words are so meaningful to our team. Thank you for taking the time to review our services, and I'm so glad we provided you with an excellent experience!</div>
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Paul
The two men who moved my items were very professional and had great personalities. They took great pride in their work as if it was their own!
Paul
Paul
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<div>Hi Paul! Thank you so much for your kind review. I will make sure to pass this along to the team. Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Paul! Thank you so much for your kind review. I will make sure to pass this along to the team. Have a great day!</div>
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Amy
The two movers were absolutely AMAZING! They were polite and kind. Very helpful. Great positive attitude. They helped the move go smoothly and made it a less stressful move all together. If I moved again or referred a friend I would have those two men requested. They worked so well together and with me. I sincerely appreciated them and their amazing service! Five star service!
Response
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<div>Hi Amy! It is kind words like yours that make us love what we do! Thank you so much for taking the time<br/>to share this with us. Have a great day!</div>
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<div>Hi Amy! It is kind words like yours that make us love what we do! Thank you so much for taking the time<br/>to share this with us. Have a great day!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Katherine
I felt that the movers took a lot of breaks. My bill was more than double. After leaving, I noticed some of my furniture was damaged. The office staff was not helpful and rude when I kept questioning why my bill was so high.
Brenda
Friendly, quick & very efficient. Very satisfied with the move. Thanks alot. Brenda
Response
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<div>Hi Brenda! I'm so happy your move when well. Good luck in your new home!</div>
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<div>Hi Brenda! I'm so happy your move when well. Good luck in your new home!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jenny
The guys were earlier than we thought and they were very very fast!! They did a great job! They were practically running back and forth to the truck! They were awesome!
Response
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<div>Thank you for such a kind comment, Jenny! We are so happy to have helped you. Have a great<br/>day!</div>
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<div>Thank you for such a kind comment, Jenny! We are so happy to have helped you. Have a great<br/>day!</div>
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Marcy
The two gentlemen that moved my items were very friendly very personable very careful asked me questions they were very thorough it made a day that could’ve been somewhat emotional selling my home very I have to say fun thank you so much and if I can put their names Mark and Luke. Thank you so much
Response
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<div>Thank you Marcy for taking the time to share your move experience with us! We know moving can be stressful and it is our mission to eliminate any stress our customers may face on move day. Thank you for selecting Two Men And A Truck to complete your move!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you Marcy for taking the time to share your move experience with us! We know moving can be stressful and it is our mission to eliminate any stress our customers may face on move day. Thank you for selecting Two Men And A Truck to complete your move!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77638/image/logo.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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