Reviews
Terry
Nick did a great job of walking me through the process of choosing my options for moving my brother's furniture etc. He was so right about hiring the 3rd man for the job. Mike and the guys were great!!! They were on time and very efficient. They treated everything with care. My sister-in-law said they helped her move some heavy boxes. Thank you! Thank you! Thank you! We will use you again
Response
We're very happy to hear this Terry! Have a great day!
Brenda
I've had over 15 long and short distance moves over the years with pro movers. We had your company for a half hour to move 2 appliances in on newly refinished wood flooring. I'm suprised shoe covers weren't used by the 3 movers. A cover wasn't put on the wood floors when they wheeled the fridge in. They first tried to carry it in horizontal . We had to tell them to use a dolly and keep it uprig
Response
Hello Brenda, we're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact us at 815-633-3600 so we may address this with you.
Shan
Such a great experience! Nick was so helpful when I called about a very short notice move. Took care of everything and picked up furniture the very next day. Adam and the movers were very nice, careful and pleasant to talk with. Price was reasonable considering the short notice. Have never used before but sure would again!
Response
We're so happy to have helped you! Have a wonderful day!
Tracie
Joe is AWESOME!!! Very careful with antique furniture. He actually also helped me with a prior move and remembered me which built my confidence for this move! He had a newer fella with him, Damion...very nice guy. They worked hard and got the job completed! I would absolutely use your services again.
Thank you!
Thank you!
Response
Hi Tracie, thank you so much for your kind words! We're happy to have helped.
Kate
Joe and Alberto were amazing! They were so nice and friendly. They made everything look easy. I couldn’t have asked for a better team. I truly enjoyed them and they made our move stress free. Thank you Joe and Alberto!!
Response
Thank you for such a kind comment, Kate! We are so happy to have helped you. Have a great day!
Connie
Great job! Very happy with the packing and move. Guys delivered to KY the same evening that they packed up. Very good and careful. Really appreciated the help and worth every penny!
Response
We are so happy to have helped you, Connie. Have a wonderful day!
Allie
Calvin & Brad were great! They went above and beyond. Thoroughly appreciate the seamless process.
Response
Thank you for such a kind comment, Allie! We are so happy to have helped you. Have a great day!
Susan
Declan and Mike were excellent. Just the right mix of getting the job done personality humor. We wish you all a Merry Christmas and Happy Healthy New Year!
The Simmerts
The Simmerts
Response
We are so happy to have helped you, Susan. Have a wonderful day!
Natasha
The team did not wear masks which was concerning. They were very kind and friendly. They did not put the TV back on the TV stand in master bedroom and finished early so there would’ve been time to do so. The rates are expensive and I feel you falsely advertise respecting Covid safety
Response
Hi Natasha, thank you so much for bringing this to our attention. We do ask that our crew members wear masks when interacting with customers directly, but due to the physical nature of their work, we know they cannot wear them the entire time. We do train our employees on social distancing practices and cleanliness to keep our customers safe. We would be happy to discuss this more with you if you have any questions. Have a great day!
Val
The two Danny’s were wonderful!
Personable and very careful with all of my belongings. By the end of the day, I considered them my friends.
Personable and very careful with all of my belongings. By the end of the day, I considered them my friends.
Response
Hi Val, thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with the team. Have a great day!
