Reviews

01/09/2018

Michael

5 out of 5 stars
It was extremely cold the day of our move. 3 employee's stepped up to help us out and did an amazing and efficient job. I would highly recommend this company.
Response
<div class="bv-review-response-container">
<div>Hi Michael-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move! We appreciate your business and look forward to the next time we are able to serve your moving needs and referral business- thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/08/2018

Jody

5 out of 5 stars
Mike and John were professional and fast. Would highly recommend they made my move much easier and worry free.
Response
<div class="bv-review-response-container">
<div>Hi Jody-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our movers and are proud to have them on our team. We hope you are getting settled in and enjoying your new place! We welcome the opportunity to serve your moving needs and referral business in the future. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/07/2018

Michael

5 out of 5 stars
Two Men and a Truck were priced slightly higher than two others I researched, but the others did not offer padding and shrink wrapping the furniture. Well worth the price.
Response
<div class="bv-review-response-container">
<div>Hi Michael-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. Our goal is treat your items with care and proving padding and stretch wrap is key to ensure they are protected during the moving process. We hope you are getting settled in and enjoying your new place. Thank you again! We look forward to serving your moving needs and referral business in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/07/2018

DeWayne

5 out of 5 stars
The young man we're very polite, fast and very professional. DeWayne and Lori.
Response
<div class="bv-review-response-container">
<div>Hi DeWayne &amp; Lori-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We hope you are getting settled in and enjoying your new place. Thank you again! We look forward to serving your moving needs and referral business in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/06/2018

Mike

5 out of 5 stars
They moved a piano for me. Very careful. Very quick. I will use again.
Response
<div class="bv-review-response-container">
<div>Hi Mike-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete the move of your piano. We appreciate your business and look forward to the next time we are able to serve your moving needs and referral business. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/05/2018

Kristen

4 out of 5 stars
My moving team was excellent. However, there was an equipment issue before they even left Rockford and no one called to let me know they would be about 2 hours late.
Response
<div class="bv-review-response-container">
<div>Hi Kristen-<br/>Thank you for taking the time to share your moving experience with us and for sharing your honest feedback. We sincerely apologize for the delay and lack of communication that occurred during your moving process. It is always our goal to earn 5 Stars and to exceed our customers&#39; expectations. Although it is not typical that this occurs- we appreciate your understanding. If there is way we could make your experience more positive please contact our office at 815.633.3600. Thank you for choosing us to complete your move. We welcome the opportunity to serve your moving needs and referral business and will do our very best to earn a 5 Star review from you in the future. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/04/2018

Tom

5 out of 5 stars
Did an excellent job of prepping, loading, and unloading family heirlooms in very challenging weather conditions. Treated our personal items with respect. The workers had an excellent attitude and work ethic. I would definitely use the crew again!
Response
<div class="bv-review-response-container">
<div>Hi Tom-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We appreciate the kind words for our team and are proud to have them on our team. We look forward to the next time we are able to serve your moving needs and referral business in the future! We hope you are getting settled in and enjoying your new place! Thanks again-</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/04/2018

Pegie

5 out of 5 stars
The service was great and professional. The one and only burp, I was not notified that instead of arriving in the morning, as told, they arrived in evening. That would not have been bad except I had to call, no one in office notified me. Very happy with the service and the movers were excellent ! I would recommend Two Men and a Truck to everyone.
Response
<div class="bv-review-response-container">
<div>Hi Pegie-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move. We sincerely apologize for the lack of communication that happened prior to your move starting. Although this is not typical, we appreciate your understanding and are happy to hear all went well from there! We hope you are getting settled into your new place and enjoying it! We look forward to serving your moving needs and referral business in the future. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/03/2018

Annette

2 out of 5 stars
Worst move ever in 40 yrs. Things happen (snow) but: 1. horrible customer service-didn't call to keep us informed; left us outside/at empty site for hours when could have just picked up the phone andamp; called us!! Message - company didn't value my time at all. 2. I booked move mid October; at the time, office person commeted on how organized I was for booking so early --- if I booked first, WHY WASN'T I SCHEDULED FIRST!!! Ruined whole move. Office person said someone else scheduled before me but office dictated schedule (I was ready at 6am) -why was I not first? We were told different stories that didn't align. Promises broken. The owner was supposed to call me andamp; hasn't. I spent $142 to kennel dogs/wasted money. Am 61yr old disabled veteran andamp; totally unnecessarily stressful on me.
Response
<div class="bv-review-response-container">
<div>Hi Annette-<br/>Thank you for taking the time to share your moving experience with us. We appreciate your honest feedback and are truly sorry for the lack of communication that has occurred. It is our priority to ensure our customers have a positive experience and we would like the opportunity to help remedy your situation, if possible. Our office number is 815.633.3600. Thank you-</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/02/2018

Tamara

5 out of 5 stars
Would recommend Two Men and a Truck for anyone moving!
Response
<div class="bv-review-response-container">
<div>Hi Tamara-<br/>Thank you for taking the time to share your moving experience with us and for choosing us to complete your recent move! We appreciate your business and look forward to the next time we are able to serve your moving needs and referral business! Thank you again-</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->