Reviews
Wallace
Other then being late three hours and no call from the office, the two guys were great. Wallace
Response
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<div>We are working with our guys on taking the proper time needed to review their hours correctly to prevent these kinds of things happening. We thank you for taking the time to let us know about your moving experiece and we hope to hear from you in the future with any needs you may have.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are working with our guys on taking the proper time needed to review their hours correctly to prevent these kinds of things happening. We thank you for taking the time to let us know about your moving experiece and we hope to hear from you in the future with any needs you may have.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tom
Harold and Nick where great! They arrived promptly and took great care of my items wrapping and padding as needed, I would say the team took more care with my furniture then the furniture company did when I purchased it. It was another great experience, I will continue to refer the company to friends and family and I know who I will be calling when I move again in the future! Thanks Two Men.
Response
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<div>We strive to provide our customers great customer service from start to finish. We are pleased to hear you experienced a wonderful move. We appreciate your future business and referrals.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We strive to provide our customers great customer service from start to finish. We are pleased to hear you experienced a wonderful move. We appreciate your future business and referrals.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dawn
My 2 movers, Lester & Aaron S, were outstanding!! However, they arrived 2 1/2 hours late. They were working on a prior job/it was messed up, due to inefficient office communications to the movers! Also, homeowner was unprepared!
We were totally prepared - everything boxed up! When I 1st contacted you, I told Hope all that was involved with our move. She was supposed to call me back on Friday/she never did. I then contacted you on Saturday/talked to a Mike. He was very helpful & detailed. However, BOTH of these people missed the fact that there was an elevator involved (to the 12th floor)!! Even tough I specifically told them!! Therefore, the movers (who were also unaware of the 12th floor) told me that extra time was needed. Which cost me more money!! Office people BLEW IT!! I'M MAD!!!
We were totally prepared - everything boxed up! When I 1st contacted you, I told Hope all that was involved with our move. She was supposed to call me back on Friday/she never did. I then contacted you on Saturday/talked to a Mike. He was very helpful & detailed. However, BOTH of these people missed the fact that there was an elevator involved (to the 12th floor)!! Even tough I specifically told them!! Therefore, the movers (who were also unaware of the 12th floor) told me that extra time was needed. Which cost me more money!! Office people BLEW IT!! I'M MAD!!!
Response
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<div>We sincerely apologize for any inconvenience this may have caused. However I do want to thank you for the insight and we will take actions immediately to assure this does not happen again. Please give us a call here at the office this way we can correct and addess these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We sincerely apologize for any inconvenience this may have caused. However I do want to thank you for the insight and we will take actions immediately to assure this does not happen again. Please give us a call here at the office this way we can correct and addess these issues.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nancy
Great job, except they forgot tools. Good thing I still had some at old house.
Response
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<div>Its nice to hear our men were able to get the job considering the circumstances. We appreciate the feedback and will continue to work on and fix making these moves go as smoothly as possible.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Its nice to hear our men were able to get the job considering the circumstances. We appreciate the feedback and will continue to work on and fix making these moves go as smoothly as possible.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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linda
Our moving team was outstanding!! We will need your services again soon and will request the same team. Thanks for caring for our furniture so well and the courteous team we had! Outstanding!!
Response
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<div>Thank you for your positive feedback as our men will continue to deliver with their outstanding abilities.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for your positive feedback as our men will continue to deliver with their outstanding abilities.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Leslie
The young lady I dealt with in the office but super nice and very thorough! The moving team were 2 great guys!! Give those gentlemen a raise or a bonus! :)
Response
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<div>Well Leslie we are very please with your feedback. We also are glad to hear our office staff as well as your moving team were able to meet your expectations. Thank you for chosing Two Men and a Truck as your moving company.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Well Leslie we are very please with your feedback. We also are glad to hear our office staff as well as your moving team were able to meet your expectations. Thank you for chosing Two Men and a Truck as your moving company.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cindy
Aaron, Harold, Ron and Nicholas were fantastic movers, very hard workers, very concerned that everything was in place like we wanted it. They went beyond what they had to to be sure that we were satisfied. All our possessions arrived at our new house without any damage and they were put exactly were we wanted them. They were courteous and p,easant to work with and they finishe 2 hours before the estimated time. The office staff was very helpful too. We would recommend Two Men and a Truck to anyone needing movers, they made the tiresome job of moving so easy. Thanks for your great service.
Response
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<div>As we all know moving can be very stressful and difficult to deal with. This is why we train our men to be the best they can be. We're glad that our gentlemen impressed you with such great performance from beginning to end. Thank you for letting us know how your move went and we can't wait to hear from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>As we all know moving can be very stressful and difficult to deal with. This is why we train our men to be the best they can be. We're glad that our gentlemen impressed you with such great performance from beginning to end. Thank you for letting us know how your move went and we can't wait to hear from you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Bruce
Don't remember the 2 men who conducted the move. We needed help relocating my father and your office staff was helpful and informative. The move took less time than quoted and we only had to pay for the time they were moving. Very thankful to the 2 guys, they were very respectful, and professional.
Thank You
Thank You
Response
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<div>Bruce, we highly appreciate your feedback, as our men will continue to strive for their outstanding customer service skills. Feel free to reach out to us for any of your future moving needs or recommendations. Thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Bruce, we highly appreciate your feedback, as our men will continue to strive for their outstanding customer service skills. Feel free to reach out to us for any of your future moving needs or recommendations. Thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cathy
It was awesome they shrink wrapped the furniture and made sure it was in good condition
Response
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<div>That is why you chose us as your moving company. Our men are trainned to assure your move goes as smoothly as it did, they also take pride in their work . We want to be sure your items are safe from the moment they are moved out and into the new place.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That is why you chose us as your moving company. Our men are trainned to assure your move goes as smoothly as it did, they also take pride in their work . We want to be sure your items are safe from the moment they are moved out and into the new place.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mildred
Aaron and Ron we're amazing.... the finest representatives of your company that you could ask ...for my overall experience was outstanding
Response
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<div>We are glad to hear our men were able to exceed your expectations. As they continue to strive for the most reliable and professional performance. Thank you for chosing Two Men and A Truck as your moving company.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are glad to hear our men were able to exceed your expectations. As they continue to strive for the most reliable and professional performance. Thank you for chosing Two Men and A Truck as your moving company.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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