Reviews
Patricia
Moving guys were awesome. Friendly , courteous and used their time efficiently. Eric the lead mover was awesome at problem solving and directing the crew. He went the extra mile to ensure no damage was done getting our large pieces of furniture down a tricky flight of stairs. All three of the guys were excellent!
Response
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<div>Patricia, it is great to hear the positive feedback you have regarding your previous move with us. We love getting feedback like this regarding our movers as well as something they did particularly well, so thank you for your honest feedback and choosing Two Men and A Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Patricia, it is great to hear the positive feedback you have regarding your previous move with us. We love getting feedback like this regarding our movers as well as something they did particularly well, so thank you for your honest feedback and choosing Two Men and A Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathleen
Izzy and JQ were my movers..They took great care in loading and unloading my items. They did a walk thru first and made sure my items were placed in the correct rooms and where I wanted them placed in the different rooms. They also worked together very well.......
Response
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<div>Kathleen, thank you for taking the time to give us feedback regarding your previous move. We strive for 100% customer satisfaction and are pleased to hear that you had a pleasant experience with us during this time.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathleen, thank you for taking the time to give us feedback regarding your previous move. We strive for 100% customer satisfaction and are pleased to hear that you had a pleasant experience with us during this time.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Geoff
Two Men and a Truck helped turn a very stressful and overwhelming situation (moving) into something doable and manageable. Thank you.
Response
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<div>Geoff, we understand that moving can be VERY stressful and overwhelming and we are pleased to hear that our staff and movers aided in the process to make sure this went as smoothly as possible as well as removed some of that stress from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Geoff, we understand that moving can be VERY stressful and overwhelming and we are pleased to hear that our staff and movers aided in the process to make sure this went as smoothly as possible as well as removed some of that stress from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brenda
Great experience and smooth move! JQ and Izzy were very friendly and polite. Work great as a team!! Thanks!!
Response
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<div>Brenda, thank you for your kind words regarding your previous experience with us. We appreciate what you had to say about our employees and if given the opportunity look forward to helping you move in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brenda, thank you for your kind words regarding your previous experience with us. We appreciate what you had to say about our employees and if given the opportunity look forward to helping you move in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Cory
The two young men who moved my furniture were courteous and friendly. They took great care to avoid damaging my furniture or the walls, and placed everything exactly where I wanted it. I will definitely use your company in the future for moving needs.
Response
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<div>Cory, thank you for taking the time to reach out to us regarding your move. We are pleased to hear that if you need a moving service in the future you will reach out to us! We look forward to working with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Cory, thank you for taking the time to reach out to us regarding your move. We are pleased to hear that if you need a moving service in the future you will reach out to us! We look forward to working with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Scott
The total cost was almost double what I was quoted. They showed up late and we’re in no hurry to get things done. Halfway through the move, one of the man asked me to take him to the hospital so he could witness his son’s birth. I did that. The movers were nice, it just was not very well organized and I paid a lot more for a service that I think I could’ve gotten for quite a bit less money
Response
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<div>Scott, thank you for reaching out and giving us your honest feedback. We do want to apologize for the inconvenience during the move as well as the price difference between actual and estimated. We have addressed the issues you mentioned and strive to better our moves in the future. If given the opportunity, we would love to work with you in the future and provide you excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Scott, thank you for reaching out and giving us your honest feedback. We do want to apologize for the inconvenience during the move as well as the price difference between actual and estimated. We have addressed the issues you mentioned and strive to better our moves in the future. If given the opportunity, we would love to work with you in the future and provide you excellent service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Raymond
The men were professional stayed on task and responded to any questions asked
Response
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<div>Raymond, thank you for taking the time to tell us about the service you were provided. We are pleased to hear that the men who helped you move did an excellent job.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Raymond, thank you for taking the time to tell us about the service you were provided. We are pleased to hear that the men who helped you move did an excellent job.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mathew
The experience was great. Eric, Cavion and James did an excellent Job!
Response
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<div>Mathew, we appreciate your feedback regarding your previous move with us at Two Men and a Truck. It is exciting to hear that our men provided excellent service to you. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Mathew, we appreciate your feedback regarding your previous move with us at Two Men and a Truck. It is exciting to hear that our men provided excellent service to you. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Julie
My guys were very kind and quick paced, I’m talkative and I’m sure was annoying but they were nice and had quick convos and kept the pace moving and were way under schedule on our estimated move time. Though the person that I booked through (call center) definitely over estimated the length of time it would take and almost had me set up with four men and two trucks and I had a 450 sq ft apartment :) ! The information I got from call center and local office conflicted in quite a few ways but overall, everything was swell! Thanks !
Response
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<div>Julie, thank you for your honest feedback about your previous moving experience with us. We do want to apologize for the inconvenience of conflicting estimations between our call center and our local store. Besides that, we are happy to hear that the move was a positive experience and everything went swell.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Julie, thank you for your honest feedback about your previous moving experience with us. We do want to apologize for the inconvenience of conflicting estimations between our call center and our local store. Besides that, we are happy to hear that the move was a positive experience and everything went swell.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ron
THE ABOVE RATINGS SAYS IT ALL...HOWEVER I WAS DISAPPOINTED THAT ONE TRUCK BROKES DOWN AND FURNITURE WAS REPROSSED ANDD MAY HAVE CAUSED TO TWO PCS OF FURNITURE
