Reviews

12/14/2018

Gerri

5 out of 5 stars
Absolutely amazing & seamless move! The crew was friendly, efficient & considerate regarding my personal circumstances-can't say enough about their thoughtfulness. I appreciate all the care, kindness & hugs. Thank you Charlie, Dawn, Julie, Joe, Craig, Harold, Aaron, James & DeSawn! You all made an emotionally stressful situation much less disturbing & definitely more tolerable-even enjoyable. Thank you thank you thank you-I will forever be grateful that our paths crossed!!! Tina
Response
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<div>Tina, thank you for the positive feedback! We love getting feedback like this regarding our staff. We know moving can be an extremely stressful time, we are pleased to have alleviated some of that stress off your shoulders. If the situation occurs, we welcome the opportunity in serving your moving needs in the future.</div>
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12/14/2018

Trudy

4 out of 5 stars
The three movers were great and had a fantastic attitude. I really enjoyed them as they were really down to earth and upbeat. A bit disappointed that the office didn't give the team the correct moving address and the movers were lost for approx. 45 minutes. Mistakes happen and it is what it is. They were great and did discount that time off my bill but really inconvenient. I am not disappointed overall but that was a bit concerning. Thankful that they did the move process for us, nothing was damaged and I'm moved for now!
Response
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<div>Trudy, thank you for taking the time to leave us honest feedback. We do sincerely apologize for the inconvenience that had risen during your move but glad we got it taken care of after the fact. We do understand moving is stressful and we want to ease that stress as much as possible, again we do apologize for the inconvenience.</div>
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12/14/2018

Ron

5 out of 5 stars
I was totally satisfied with the office and moving personnel. Three movers were needed with experience in moving office furniture and equipment. I cannot say enough about the courtesy of the team and how hard they worked, very efficiently. The move included carrying some very heavy furniture and cabinets down into my basement. They did not complain once and there were no incidents of damage of any kind. I highly recommend the Peoria team from Two Men and a Truck. Thanks to the whole team! Ron
Response
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<div>Ron, thank you for taking the time to share your moving experience with us! We appreciate the wonderful words regarding our team from the office staff to the movers!</div>
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12/06/2018

James

4 out of 5 stars
Eugene and Eric were great, kind and courteous. My only complaint would be that the rubber mats that were put down to protect the hardwood floors were extremely soiled
and could stand a good scrubbing.
Response
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<div>James, thank you for your positive feedback regarding our men. We do want to apologize for the rubber mats and will look into it to make sure they are properly cleaned for future moves. Thank you for your feedback.</div>
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12/04/2018

Linda

5 out of 5 stars
Movers Nicholas M, Mike H, Jermon, and Tim were awesome, kind and courteous. It was a long day but these young men never stopped working. Highly recommend!
Response
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<div>Linda, thank you for your positive and kind words regarding our movers.</div>
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12/04/2018

Michael

5 out of 5 stars
I have used your company several times. Each time your movers have been above excellent. Cost is reasonable. All and all would suggest your company to anyone and will use you again if the occasion arises.
Response
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<div>Michael, thank you for such a wonderful review and always choosing TWO MEN AND A TRUCK for all your moving need! We welcome the opportunity to serving you in the future.</div>
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12/04/2018

Jessica

5 out of 5 stars
Julie in the office was so helpful in helping me get an appointment set and understanding of my difficult changing work schedule. Joe and Jermon were very professional throughout the entire thing. It had just snowed and they were both extremely positive and happy. He even shoveled a little path for their ramp and were clean going in and out of the house! Fantastic job - thank you!
Response
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<div>Jessica, we are pleased to hear from the beginning of the process to the end it went fantastic starting from our customer reps to our movers! Thank you for choosing Two Men and A Truck for all your moving needs!</div>
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12/03/2018

Jody

5 out of 5 stars
Our experience with TWO MEN AND A TRUCK was excellent. Our moving team arrived on time. They were courteous and were great at keeping us informed of their progress during the move. We had to move a full storage unit and the contents of a third floor apartment to another third floor apartment, and they finished the job a few hours faster than we were originally quoted - saving us time and money. A few of our darker furniture pieces experienced a few surface scratches but that would have happened if we had moved those items ourselves. Our moving team also paid special attention to keeping our floors clean during the move as well. It was rainy and muddy outside, so it was quite a challenge. Overall, we had a great experience and would use TWO MEN AND A TRUCK again.
Response
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<div>Jody, thank you for sharing your moving experience with us! We appreciate the kind words and look forward to the opportunity to move you in the future.</div>
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12/01/2018

Meg

5 out of 5 stars
From the estimate visit to the actual move, everything was perfect. The gentleman who came to evaluate and estimate was polite, personable and very accurate with the estimated time it would take to get us moved. The moving crew was friendly, professional, careful and very accommodating in every way. They had a sense of humor as well, making what could have been a very stressful situation much easier to get through. Honestly, I can't say enough positive about Two Men and a Truck and will always consider them first when making a moving decision!
Response
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<div>Meg, we love getting feedback like this regarding previous movers! Thank you for all the wonderful things you had to say about Two Men and A Truck. We know that moving can be very stressful and we are happy to have eased that stress.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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12/01/2018

John

5 out of 5 stars
The movers were polite, they organized the move well. Put things where we wanted them. Made good suggestions, and were very helpful. I would use them guys again.
Response
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<div>John, thank you for sharing your moving experience with us and choosing Two Men and A Truck. We appreciate the kind words, we look forward to serving all your moving needs in the future.</div>
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