Reviews

This was a very simple job moving 24 cabinets in boxes out of the garage into the house.
The job was completed in under an hour and was done professionally and completely.
It was a good team to work with.

The two men who came to move were very
polite, helpful, and careful. I would certainly consider using them again.

We had significant mud tracked in as it was wet out but the carpets had just been shampooed so we would like to hear back from you. I would like them cleaned. Our movers filled out a damage report but the pictures don't do it justice because there were no lights in the living room.

Make sure you give Eric and Tyrone a good bonus, they were great.

Things lost, things broken, disorganized when bringing furniture in, rummaged through boxes to find light bulbs, made a mess, wasted time, had to keep moving furniture to bring other furniture in.

I felt that our actual team of movers that came to our house was courteous and respectful, however, the attention to detail was missing and we had several items that were broken, damaged or lost. I called the office the following Monday to report the damage that was done to both properties (floor and wall scuffing that was finally taken care of by Pete just last week. I talked mostly with Katie, who was told by the GM the first or second time I called, how to go about handling the issues I had. Unfortunately every time I called I got Katie I had to start over explaining the whole issue to her even though I had sent an email with pictures of the damage as well as info regarding 2 bicycles that didn’t make it to our new house and an unlabeled box in the kitchen that ended up being food.

Overall very satisfied with our movers Mark and Tyrone. I was gone when this happened, but they really struggled getting my wife's office desk into her office and did some damage to the desk and to the door frame that will need to get fixed. There attitude was great, and they were hard workers and they definitely care. My feedback was that they didn't do the best of jobs of communicating with each other which i believe led to the damage that happened. It is a minor fix, and i am sure your company will make it right. We will anxiously wait for what the claims department will say about the damage. Thank you

Katie was fantastic- very friendly and answered all of my questions. The gentleman were very friendly and polite. the home that I was moving from was well protected with covers/ cloth in pathways. The home that I moved in to- nothing- no covers of entryways or carpet. I was left with spots on carpet. Fine, I can deal with that. I had three broken items. 2 of my 3 TV's and the foot board of my bed were broken. I was assured that these items would be repaired and someone would call me in "2-3 business days". No one called. In fact, every call that has taken place has been my doing. I let one TV go.....finally got the foot board two weeks later. I moved on September 3rd and I have not heard anything about my TV. Still waiting on Charlie...NOT HAPPY!

I was quite pleased with my moving experience.

The only issue was that the movers accidently nicked one of my walls. A damage report was filled out & I was supposed to receive a call to schedule a time to do the repair within two business days. That never happened, so I ended up doing the repair myself.

I’m having a manager come and look at the damaged they caused. No door frames were wrapped - brand new condo door frames were horrible damaged. New metal door has dents. Nothing put on the floor. I don’t be using them again.