Reviews

06/13/2018

Chris

out of 5 stars
Excellent service overall - 5 out of 5 stars for sure.
Movers arrived 15 minutes early and even greeted me with a smile. Both gentlemen were courteous and did a great job moving careful items.
Both Bryan S. and Javers B. were awesome and even after they were all done they asked if they could do anything else. Overall great experience.
Response
<div class="bv-review-response-container">
<div>Hello Chris, Thank you so much for taking the time to share your move experience with us.<br/>We&#39;re so pleased to hear we could exceed your expectations and we will make sure to share your kind words with Bryan and Javers! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/13/2018

Joan

out of 5 stars
Office staff was helpful and clearly explained charges and process. Moving team was excellent, and I would request them again in the future..competent and courteous!
Response
<div class="bv-review-response-container">
<div>Hello Joan, Thank you for selecting us as your moving service! Your message is very kind and I<br/>will be sure to pass it on to our team. If there is anything else you need do not hesitate to give<br/>us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/11/2018

Robin

out of 5 stars
All the folks at Two Men and a Truck were very professional. The movers were exceptional and if I could I would rate them at an 11 out of 10. They were prompt and courteous. All in all, an outstanding experience. I would not hesitate to call on them again if I had to move again.
Response
<div class="bv-review-response-container">
<div>Hello Robin, thank you for selecting us as your moving service! Your message is very kind and I<br/>will be sure to pass it on to our team. If there is anything else you need do not hesitate to give<br/>us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/11/2018

Joseph

out of 5 stars
Moving team was very professional, took care of my property, and worked very fast and efficient. Thank you all very much.
Response
<div class="bv-review-response-container">
<div>Hello Joseph, Thank you so much for taking the time to share your move experience with us.<br/>We&#39;re so pleased to hear we could exceed your expectations! Enjoy your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/10/2018

John

out of 5 stars
This team , headed by Lance, was patient, clever at figuring out problems, friendly , and went way out of their way to please and satisfy the customer,us. They solved problems, dealt with the unexpected patiently, and clarified charges clearly and respectfully. Lance even helped me unbox the couch and put the legs on, then take away the huge box. I commended Lance for his calm and cool demeanor. He has the right personality for the job! And for customer satisfaction. I was very happy that I called and got this team. Thank you.
Response
<div class="bv-review-response-container">
<div>Hello John, Thank you for selecting us as your moving service! Your message is very kind and I<br/>will be sure to pass it on to our team. If there is anything else you need do not hesitate to give<br/>us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/10/2018

Darlene

out of 5 stars
Excellent experience. Darian and Mario could not have been better representatives of your company. Polite, careful and totally engaging in
conversation. I would recommend these two employees with no problem. If I had a moving company I would hire them away from Two Men and a Truck.
Response
<div class="bv-review-response-container">
<div>Hi Darlene, Thank you for taking the time to leave us a review, we truly appreciate it. We will be<br/>sure to share your kind words with Darian and Mario. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/10/2018

Anthony

out of 5 stars
Moving team was excellent! Very Professional with great attitude.
Response
<div class="bv-review-response-container">
<div>Thank you for such a kind comment, Anthony! We are so happy to have helped you. Have a great<br/>day! We appreciate your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/09/2018

Gina

out of 5 stars
I am disappointed in the service that I received from my move on 5/29. The move was estimated to take 6 hours and it took 7 hours. I ended up having less than I initially told Brittany (Estimator) I would. The move was slow and Quinn, new Mover, was very slow. I found dings in my walls after the movers left and I found some damage in the masters bedroom doorway while the movers were here and asked them if they were going to tell me they damaged this doorway. The response was, "we can fill out a damage claim if you want." Well yes I wanted to. I did not receive a call from 2 Men and a Truck for two days after this report was filed. Vanessa from the Claims department called me and asked me how the move was overall. I told her I was disappointed with how long the move took and she said her
06/09/2018

Marylou

out of 5 stars
Suggest movers use shoe covers to protect clients floors.
Movers were very polite.
Response
<div class="bv-review-response-container">
<div>We are so happy to have helped you, Marylou. Have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
06/08/2018

Mike

out of 5 stars
The team was great! One of the movers was a bit injured to start but worked through it. The other gentleman was an absolute army ant. Picking up and moving things that were rather heavy with ease. The move was from a third floor walk-up to a row home with 3 floors and a basement. It was an extremely warm day and I felt a bit bad they were wearing black/dark grey uniforms. We provided water and towels for sweat and they were very appreciative. All and all a wonderful experience!
Response
<div class="bv-review-response-container">
<div>Thank you for the review, Mike! We truly appreciate your kind feedback and caring actions. We know moving can<br/>be difficult so we make it our mission for the process to be as stress-free and easy as possible<br/>for you. We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->