Reviews

Ben and Tyrone did a great job getting me moved in to my house.

Both Mike W. and Diego worked so fast and we're so pleasant that it was a stress free transaction. Much appreciated!

The service was great! Joe, Fransisco, Deante & Demetrius were friendly, polite and helpful. Nice work by all, thanks!! However, i was unable to tip them by adding the tip on the credit card, you need to solve that so your employees can be properly tipped.

Let me start by saying there was nothing wrong with the service. Ben and Robert did a fantastic job. They did everything I could come up with to move or help with great care and professionalism. The problem and the reason I would not recommend is that the three hour minimum is too long. They had finished with the must have that I had in less than an hour. After doing everything I had it ended up at around 1.5 hours. With the 1 hour of travel time, which I feel was overly generous, it comes to 2.5 hours. So at least 30 minutes totally wasted. I'm sure that there will be more of these small moves in my future but I will have to look elsewhere for the help.

Easy process. We've used them two times in the past two months. Will use again in the future.

Movers took much longer than they should have. They were slow and wasted a lot of time. One guy would go to the truck and be gone for at least 10 minutes before coming back, and he would be talking on the phone and texting. There was also a lot of damage. I purchased the extra insurance for $20. I was told it covered up to $1,000 PER ITEM. When contacted about the damages, I was told they would repair it. Then they came back and said they don’t repair but just pay out, based on all of my furniture IN TOTAL being worth only $1,000. I have been playing phone tag with the manager to discuss what happened with the move, but his lack of effort seems like it’s not important to him. Today I checked my credit card and saw I was overcharged by $100. Very disappointed with the entire experience

The moving team was obviously inexperienced. They destroyed my front door, wood floors, walls and a $3000.00 stainless steel refrigerator. The damages exceeded the cost of your service. In other words, it cost me an excessive amount of time and money cleaning up the mess your company created. I've posted videos on YouTube and wrote about my horrible experience on Yelp - something I've never had to do with ANY contractor I've used in the past.

I was assured my furniture would be wrapped. It was not and several pieces were damaged or broken. I rented blankets which were not used at all. Very disappointed in the packing of the truck. Heavy boxes piled on lighter ones causing collapsed boxes. Based on my Experience, would not recommend your company.

a couple of my items were damaged and no one called to compensate as I was told that they would..... My walls were scuffed

We had a two part move. Part one went very well and we agreed to the same team. Part two was a disappointment. They arrived unprepared to pack reporting they were not informed of need to pack. They were very careless with packing which led to damages. Damages were reported and no follow up from management.