Reviews

05/14/2021

Mary

4 out of 5 stars
I called TWICE to be sure the driver had my cell number. I had registered with another number.
I was assured by the office staff the driver would have the number.
The “two men” didn’t.
It’s really annoying and confusing for everyone when the support staff doesn’t do their job.
Response
Mary, we apologize for the misunderstanding with the phone number. Usually we like to ask for the best contact number at the beginning when scheduling to avoid any confusion. We hope your move was smooth and efficient. Thank you for your feedback.
05/10/2021

Lisa

5 out of 5 stars
The moving team was efficient and professional! They made the moving experience smooth and very easy.
Response
Lisa, It’s wonderful to know your team was able to provide you with an easy and smooth moving experience! Thank you so much for your review!
05/10/2021

Jennifer

5 out of 5 stars
This was a last minute move due to a relative's illness and a 2 hour window to get moved out of the Chicago high rise. The office found a truck that could be in the area during that time frame & did a courtesy call the day The moving crew called me that morning to let me know they would be there on time. The crew was awesome. They came in and expertly got it all moved within an hour.
Response
Jennifer, We know that Chicago high rise moves can be difficult especially with timing. We are so delighted to hear everything went so well and your crew was awesome! Thank you for choosing Two Men And A Truck with your move!
05/07/2021

Jennifer

4 out of 5 stars
Two Men and a Truck did a great job! They all worked hard & the guys took care with my Mom's furniture and etc. . . They also removed heavy basement pallets and put them at the curb for us. The negatives were that the wardrobe boxes arrived late to the house, we heard one of the movers complain, and they left 2 flat beds in the hall that they borrowed from Wyndemere which was inconsiderate/rude.
Response
Jennifer, we are so glad to hear your crew worked hard and got the job done with care! Thank you for your review as we appreciate the feedback.
05/07/2021

Marty

5 out of 5 stars
Initially it was A disaster! The date was incorrect but got that corrected! Then the mover consisted of a woman who wasn’t up to the task of doing the move with her partner, and sat out almost the entire move while Ryan and I moved everything! They then changed crews and eliminated the woman and they finished the job with great experience and speed!
Response
Marty, thank you for your feedback. We are happy to hear we were able to correct everything and get the job done.
05/04/2021

Lena

5 out of 5 stars
The 2 guys were awesome! Extremely polite and super friendly. Definitely hard workers. And the customer service person was super responsive and provided such a competitive quote that I signed up for the service that very day. Great service overall.
Response
Lena, we are so glad to hear your experience with Two Men And A Truck, from beginning to end, was great! Thank you for your review!
04/30/2021

David

4 out of 5 stars
The movers were a little later than expected, they did a nice job but they did do a few things a little weird. They turned over on their tops our night stands - we have family pictures in them and so they should never turn things like drawers upside down, the power outlet on our side stand in living room now does not work- not sure how this got damaged. Damage waiver costs should be upfront
04/28/2021

Marilyn

5 out of 5 stars
The two young men were professional, polite, personable, and moved all our furniture & items in correct rooms. Made are move less stressful.
Great job
Response
Marilyn, thank you for taking the time to let us know about your experience with your team at Two Men And A Truck. We are thrilled to know how professional and polite they were and especially pleased to know they made your move less stressful!
04/16/2021

Paul

5 out of 5 stars
Anthony and Terrell did a great job moving my stuff. They were fast, thorough, and professional.
Response
Paul, we are so grateful for your review and very happy to hear Anthony and Terrell did such a great job moving your items! Thank you for your choosing Two Men And A Truck.
04/13/2021

Karoline

5 out of 5 stars
My moving team were awesome. JT and Randy were really great and pleasant to work with. They made my move fun. I would recommend them to whomever needs professional movers. Thank you so much again, I couldn't have done this move without them!
Response
Hi Karoline, one of our core values here at Two Men And A Truck is to do our best professionally while having fun. Our customers satisfaction is our priority so we are thrilled to hear Randy and JT were an awesome team and a pleasure to work with. They will be so happy to hear the kinds words you had to say about them!! Thank you so much for your review!