Reviews

07/30/2018

CARL

2 out of 5 stars
In experience, attitude and the lack of respect for other peoples property and time
Response
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<div>Hello Carl, We are sincerely sorry you did not have a good moving experience and can<br/>understand your frustrations. Please contact us at (847) 798-6380 as we would be happy to<br/>discuss this with you further.</div>
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07/29/2018

Greg

5 out of 5 stars
The moving team of Ricky, Darius and Richard were great. They were courteous, arrived on time and did the job quickly. I highly recommend Two Men and a Truck, especially the crew of Ricky, Darius and Richard.
Response
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<div>Greg, thank you for the review! We truly appreciate your kind feedback. We know moving can<br/>be difficult so we make it our mission for the process to be as stress-free and easy as possible<br/>for you. We wish you all the best in your new home!</div>
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07/29/2018

Mandy

4 out of 5 stars
First call in to schedule my move -the rep was telling me the truck needed to come from a location 2 hours away. I knew there was a location closer. I end up calling back later and speaking with Lauren and got that cleared up. I requested boxes to be delivered on a Thursday at 415. Driver called me at 11 wanting to drop them off. I rushed back home and got my boxes. Day of move 07-16-18 was done very well except they forgot to get a few remaining items out of my garage. Overall, service was good.
Response
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<div>We are so happy to have helped you, Mandy Have a wonderful day!</div>
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07/29/2018

Dan

5 out of 5 stars
The young men were professional and hard working. I actually would love having them on my team...th only thing I was concerned was the cost of travel time...i paid two or more hours of travel time of my four original hours. Seemed a little unfair. 45 minutes to get to my place 815 to 900 over hour to get to my place, then paid to get you home. Seemed a little much. Just saying something doesn't add up when I only had less than a third of a truck...8 big pieces and boxes... Over 8 hundred dollars. You must agree that is a lot....thanks
Response
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<div>We are so happy to have helped you, Dan. Have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/28/2018

Dipen

5 out of 5 stars
The crew was very professional, polite, and courteous. They cared for our property and carefully moved items in and out of both locations.
Response
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<div>Thank you for such a kind comment, Dipen! We are so happy to have helped you. Have a great<br/>day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/27/2018

Barbara

2 out of 5 stars
I had to pay a lot more than I thought because only Miguel was mostly doing all the work which took longer. He was a good hard worker and very nice. If the other guy would of helped more than I would not have had to pay so much extra.
Response
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<div>Hello Barbara, Thank you for reaching out and making us aware. We would be more than happy<br/>to address this with you in further detail. Please contact us at your earliest convenience by<br/>calling (847) 798-6380.<br/><br/> .</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/27/2018

Shawnda

5 out of 5 stars
My experience was top notch. Would highly recommend to anyone!
Response
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<div>It is kind words like yours that make us love what we do, Shawnda! Thank you so much for taking the time<br/>to share this with us. Best wishes in your new home!</div>
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07/26/2018

Kathy

4 out of 5 stars
I will definitely be calling your company for my next move thank you
Response
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<div>Thank you, Kathy! We are so pleased our team could help make your moving experience<br/>positive and stress-free. We hope you&rsquo;re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/26/2018

Laura

4 out of 5 stars
The only real problem I had was that the person who quoted my move gave me wrong information that, in other circumstances, could have been devastating. I was told that the movers would be able to do an in-house move of a sofa that would require partial disassembly before moving. Once the movers got here, that turned out not to be the case. Double checking with a manager on duty confirmed this. Lucky for me that I could be flexible on this piece of furniture.
Response
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<div>We are so happy to have helped you, Laura. Have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/26/2018

Erin

5 out of 5 stars
Two Men and a Truck did a great job with my move. My moving team, JT, Daniel, and Chris were awesome. They got to my apartment and were surprised by the amount of stuff I needed to move because they were told that there would be a smaller amount, but they took it in stride. They warned me that it might take longer than I was originally quoted due to the amount of things. They were amazing! I was quoted 5 hours and it took them 5.5, which was great considering the circumstances. They were funny, personable, and professional.
Response
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<div>Thank you, Erin! We are so pleased our team could help make your moving experience<br/>positive and stress-free. We hope you&rsquo;re settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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