Reviews
Randy
Juan, Davin, John and Chris did a nice job friendly and easy to work with. No issues.
Response
Randy, thank you for sharing your feedback! We’re glad to hear that Juan, Davin, John, and Chris did a nice job and were friendly and easy to work with, with no issues. We appreciate you choosing TWO MEN AND A TRUCK®!
Gina
I am extremely disappointed in your company. I was quoted $200 for a simple move of a few bookcases from one house 8 minutes away to another house. After the mover used my bathroom to do #2 and clogged it, they finally left the first house. They passed the second house and drove around the block. They spent time looking at my cats and small talking. I was charged $350 due to wasted time.
Response
Thank you for taking the time to share your feedback. We sincerely apologize for your recent experience, as it does not reflect the standards we strive to maintain. We understand how frustrating it can be when expectations are not met, and we regret the inconvenience caused by the issues you described.
Your concerns regarding the moving process, including the additional charges and the behavior of our team, are taken seriously. We will be reviewing this matter internally to ensure that such situations do not occur in the future.
We value your input and would appreciate the opportunity to make things right. Please reach out to our customer service team at [contact information] so we can discuss your experience further and work towards a resolution.
Thank you again for your feedback, and we hope to have the chance to restore your trust in our company.
Your concerns regarding the moving process, including the additional charges and the behavior of our team, are taken seriously. We will be reviewing this matter internally to ensure that such situations do not occur in the future.
We value your input and would appreciate the opportunity to make things right. Please reach out to our customer service team at [contact information] so we can discuss your experience further and work towards a resolution.
Thank you again for your feedback, and we hope to have the chance to restore your trust in our company.
Jan
The 2 young men, Nick and John, were very respectful, conscience, efficient and strong!!
Response
Thank you for your kind words! We’re delighted to hear that Nick and John provided respectful and efficient service during your move. Our team takes pride in their work, and it’s great to know that their strength and conscientiousness made a positive impression on you.
If you need assistance in the future, please feel free to reach out. We appreciate your feedback and support!
If you need assistance in the future, please feel free to reach out. We appreciate your feedback and support!
Walter
Scheduling the move was convenient and hassle-free. The movers were polite and professional and cheerfully responded to my directions. They exhibited great care in moving my possessions in the building I was leaving and the one I was moving into: no damage to the premises or to my possessions. If I have to move again, I will not hesitate to use Two Men & A Truck.
Response
Hi Walter, thank you for your kind words. I will be sure to pass them on to the team. Have a great day!
Jessica
Vaughn and team were great with the actual moves!
Vanessa won me over. She was always sincerely interested in my experience and relatable.
Very professional, yet down to earth!
Vanessa won me over. She was always sincerely interested in my experience and relatable.
Very professional, yet down to earth!
Response
Hi Jessica, thank you for your kind words. I will be sure to pass them on to the team. Have a great day!
Jean
The two men that came to move my apartment was very nice quick and handled all my furniture with care they was very knowledgeable and informative
Response
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us, and we truly appreciate you taking the time to share it.
Kyle
The entire experience was better than expected. Quoting was easy and the office team confirmed details as well as the movers when they arrived. The movers got the job done in less time than expected, they worked hard and were extremely careful with my belongings. Can’t say enough good things about the team at 2 men and a truck, will definitely be using them again in the future.
Response
We truly value your kind words. It means a lot to our team to know our service made a difference for you.
Timothy
My movers were a great team, I think it was Vaughn and Vince.
Response
Hi Timothy, we are so glad to have helped! I will pass on your kind words to the team!
Michael
Very careful and efficient on my move. Nice people.
Response
Hi Michael, we are so glad to have helped. Have a great day!
Patrick
Totally happy with their help. Phone call letting me know their arrival time.
Response
Hi Patrick! We are so happy to have helped!
