Reviews

10/26/2018

Richard

5 out of 5 stars
They treated our furniture with the utmost care and moved everything in a timely fashion
Response
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<div>Richard,<br/>Thanks for leaving us a great review! We are glad to see your move went smoothly. We appreciate your business and hope to work with you again.</div>
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10/25/2018

Jennifer

1 out of 5 stars
I used the online estimator & followed up with the office staff. Our belongings were already packed, all the movers had to do is load and unload the truck. It took them 11 hours and necessitated a second truck because the load estimates were wrong. It cost almost twice what we were quoted. One of the movers apologized for things taking so long, he mentioned they usually have more movers, but some of them called in sick. So I paid more because employees didn't show up to work? I had another moving company give an estimate, he visited our home to ensure he would have enough staff and a large enough truck. You should have done the same, homeowners don't have enough experience to accurately estimate. The previous movers PACKED and loaded our belongings in less time than you.
Response
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<div>Jennifer, <br/>sorry to hear your experience wasn&rsquo;t excellent. This does not sound like our normal service experience. We are investigating what happened on your move. A manager from our Central Illinois location will call you back soon.</div>
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10/25/2018

Lisa

5 out of 5 stars
I was very pleased with all aspects of my move. Kenneth Britton and Chase Chenoweth were wonderful in every aspect!!
Response
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<div>Lisa,<br/>Thanks for leaving us a great review! We are glad to see your move went perfectly from start to finish. We appreciate your business!</div>
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10/24/2018

Stacey

4 out of 5 stars
Overall it was a good experience, just a long day. Wish the movers would have worked with a little more sense of urgency, but they definitely made us feel like they were taking good care of our belongings.
Response
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<div>Stacey,<br/>Thanks for leaving us a great review and sharing your experience. We are glad to see our crew took the care that they are meant too. We appreciate your business!</div>
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10/24/2018

Joan

5 out of 5 stars
We have used 2 Men and a truck in 3 different moves in 3 different cities. Each time the experience was awesome. The movers were kind, efficient, and courteous and NO HIDDEN FEES or broken items. We have had horrible experiences with friends and other moving companies. We will always use 2 Men and a Truck!!!
Response
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<div>Joan,<br/>Thanks for leaving us a great review! We are very glad to see your moving experience has always gone well with us. We appreciate your business and look forward to working with you again in the future!</div>
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10/22/2018

Barb

5 out of 5 stars
Cody, John and Chris were outstanding. They worked hard, were very respectful, and made the move go smoothly. Can't say enough about their great service on moving day.
Response
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<div>Barb,<br/>Thanks for leaving us the great review! We are glad to see your move went so well with our service! We appreciate your business.</div>
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10/20/2018

Cheri

5 out of 5 stars
I really appreciate how Elizabeth explained what amount of service I could receive within my budget and worked with me to develop a plan within my limits. The moving crew took really good care of our furniture items, were professional, and also fun to work with. Shout out to our moving crew, Cody B and John B. and also to Elizabeth for her coordination.
Response
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<div>Cheri,<br/>Thanks for leaving us a great review! We are glad to see your move went perfectly from start to finish. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/17/2018

Michelle

5 out of 5 stars
Everyone was so friendly and easy to work with. The movers were a great group of guys and packed everything with such care. They were quick too. I would definitely use your service again.
Response
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<div>Michelle,<br/>Thank you so much for the great review! We appreciate your business and look forward to working with you again.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/16/2018

Steve

5 out of 5 stars
rainy day on the move. they were very good at trying to keep everything clean and dry
Response
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<div>Steve,<br/>Thanks for leaving us a great review! The rain doesn&#39;t slow down our team so we are glad to see your move still went perfectly. We appreciate your business!</div>
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10/16/2018

Winnie

5 out of 5 stars
I had an urgent need for help moving an unusual and large item for an event. Two Men and A Truck responded quickly and handled every detail beautifully. I was impressed with the quality of communication from the scheduler and the actual drivers. We were actually borrowing the item for decoration for our event and I had complete confidence that Two Men and A Truck would take good care of the item and they did.
Response
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<div>Winnie,<br/>Thank you for leaving us such a great review! We are glad to see we exceeded your expectations, which is always our customer service goal. We appreciate your business and look forward to working with you again.</div>
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