Reviews

12/11/2017

George

3 out of 5 stars
Too much was just dumped in a box, no label, no packing.
Response
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<div>George - we are sorry for the issue. Our team is working on contacting you by phone to get more details about your move.</div>
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12/09/2017

Carol

5 out of 5 stars
We had used Two Men and a Truck a few months ago and were satisfied with their service. This time, however, was even much better. The team of movers who came were excellent. They worked hard, were careful, and were pleasant. The office staff has always been very efficient and easy to work with.
Response
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<div>Glad to hear we keep getting better Carol. :) We appreciate your business.</div>
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12/06/2017

Gloria

4 out of 5 stars
The office lady, (estimator), was told I needed three pieces picked up in Lincoln and bedding brought to my new apartment in Savoy, AND everything in my residence in Champaign at the Inman brought to Savoy. First, she failed to inform me that there would be no second charge if I had the movers come from Bloomington, to Lincoln, to Champaign THEN Savoy. I had them coming from Bloomington to Lincoln to Savoy, THEN Savoy to Champaign to Savoy. They should have given me more information and corrected that. Secondly she assumed there were only the SAME three pieces to be picked up in Champaign as Lincoln, ( two dressers, a bed, and bedding). She did not ask for more information. I had an entire apartment to move I had told her: andquot;The same as when you moved me two years before on record!andquot; Arrrrg!
Response
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<div>Gloria - we apologize for the miscommunication. After talking to you, it sounds like we were able to correct everything on the fly and it worked out good.</div>
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12/06/2017

Joan

5 out of 5 stars
The movers were so professional and willing to do anything to make the move go more smoothly.
Response
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<div>Joan - we strive to exceed our customer&#39;s expectations on every move. Glad this was no exception.</div>
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12/06/2017

Deneen

5 out of 5 stars
I just wanted to thank Carrie, Lekonte and Cameron for the excellent service they provided. This was my first move and I was very nervous but they did a great job taking care of everything. Thank you.
Response
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<div>Deneen - we love stories about stress free moving. Glad everything went well.</div>
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12/05/2017

Robin

5 out of 5 stars
Adam and Cameron did a great job. They are great representatives f poo r your company.
Response
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<div>Robin - we like them too! Thanks for using our service.</div>
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12/04/2017

Linda

5 out of 5 stars
Even though we had a slight mishap, the men were very courteous and professional! They went above board with their helpfulness, and I would (and have!) recommend them to anyone! And when I move, I will use them again! Thank you for the wonderful service!
Response
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<div>Linda - sorry for whatever mishap there was. If it&#39;s something you still need assistance on, please contact our office at 217-398-2636.</div>
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12/04/2017

Maureen

5 out of 5 stars
They were professional, on time, efficient, and respectful.
Response
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<div>Those are all good things Maureen. Thank you for the feedback.</div>
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12/04/2017

Jim

5 out of 5 stars
My move was excellent. Both movers were curtious and accommodating . The lead person (Keanna sp) was extremely professional and efficient
Response
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<div>Jim - thank you for letting us be a part of your move day. If you need anything else, we&#39;d love to help.</div>
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12/01/2017

John

5 out of 5 stars
Kristen, from the office, was fun to talk to. The movers who did the actual move were polite, professional, careful, and capable. And the weather was horrible (heavy rain) on the day we had to move, so I think their good attitude is especially meaningful.
Response
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<div>John - thank you for letting us be a part of your move day. We are glad the entire team is embracing &quot;Be Your Best and Have Fun&quot; even when weather isn&#39;t cooperating.</div>
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