Reviews

05/02/2022

Jen

3 out of 5 stars
The office is a mess. It causes a lot of heartburn for customers and the drivers. Amazing amount of paperwork expected of the crew at the end of a very physical working day. They should have more support from the office.

Estimators should come out. If the office doesn’t understand what the customer wants or says they need, they should escalate with a supervisor rather than creating a bad job
Response
Hello Jen. It sounds like there might have been issues on your move and some miscommunication. We would like to talk to you more about what happened and work through this. Please call our office and ask for the Branch Manager.
04/26/2022

Michelle

5 out of 5 stars
Dan and Rodney were helpful, knowledgeable, kind, and great to work with. They took very good care of all my things, and moved my office in a short period of time. The office staff got a 4 because there was a staff change which resulted in a strange handoff. I rated them a 5 at first but changed it since I didn't like it as well as I like the movers. Maybe I'd rate the office staff 5 & movers 8.
Response
Sorry for any issues you had Michelle. Please let us know if you need anything else.
04/22/2022

Bare

5 out of 5 stars
Gage, Trent, Brian, and Shane did a great job! Very professional and courteous. Took the time to fully understand our needs.
Response
Thank you Bare for the review. We will be sure to let the crew know.
04/06/2022

Susan

5 out of 5 stars
These two guys were fantastik! Went above and beyond our expectations. Very polite and friendly. I would recommend to anyone.
Response
Thank you for the recommendations Susan.
04/04/2022

Sarah

5 out of 5 stars
Our movers were FANTASTIC! I unfortunately don't remember their names, but it was whoever did our move from Normal to Peoria on 3/31/22. They were so quick and at the same time handled everything with care. This was my second time using your services and I've been impressed both times.
Response
Hello Sarah. This is great. We will be sure to share this with the crew. Thank you for choosing TWO MEN AND A TRUCK.
03/31/2022

Justin

5 out of 5 stars
Braxton, Caleb, and Spencer did an amazing job with our move. They were professional, very efficient with our time, and very accommodating. They busted their butts and completed some very difficult moves within tight spaces dealing with some pretty large objects. Couldn’t be more pleased with the job those guys did for us and also very pleased with the price. Thank you all very much!
Response
Awesome Justin! Thanks for letting us know how your recent move went. Glad to hear it went well.
03/30/2022

Sandy

5 out of 5 stars
Our moving team (Brandon C and Tyrik H) was excellent. Good communication, beyond polite and genuinely nice guys!!
Response
Thank you Sandy. We wish you the best in your new home.
03/21/2022

Stephanie

1 out of 5 stars
The whole day was a disaster. There wasn’t enough time allotted. We needed more people and trucks. We ended up having to rent a Uhaul truck as well. They should have sent someone out to see what we needed moved first. During the walk through, we were told everything would fit and be fine, but they kept back peddling. Very nice people, but it added a ton of stress to an already stressful day.
Response
We are sorry to hear this happened Stephanie. Please be sure to contact our office at 309-807-5340 so we can discuss how to help you with this.
03/14/2022

John

5 out of 5 stars
Had a good experience with the moving team that moved my furniture they were polite and followed all instructions that I needed and did a very good job
Response
Thank you John. Please let us know if we can help you again in the future.
03/10/2022

Dustin

5 out of 5 stars
Amazing and quick work, cheaper than quoted and the team were friendly and very professional. Definitely will use them again in the future.
Response
We look forward to helping you again Dustin! Thanks for choosing TWO MEN AND A TRUCK.