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Reviews
Carol
Your crew did an exceptional job. They were very courteous and respectful to my family. They put everything exactly like we asked and even helped us rearrange our beds. I was impressed that they laid down a runner through out the apartment and protected the door with blankets. I would use you again if and when we ever have to move. I have recommended your company to several people so I hope they call you. Thank you again for such excellent service.
Response
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<div>We are thrilled that you had a great experience. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are thrilled that you had a great experience. Thank you for your business!</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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James
Movers were great and very patient with my elderly parents! Thanks! All hard working and super friendly!!
Response
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<div>James,<br/>We really value your feedback and are glad we were able to help you and your parents out. Thank you for your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>James,<br/>We really value your feedback and are glad we were able to help you and your parents out. Thank you for your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Doug
Once again, you have gone above and beyond our expectations. The promptness and professionalism of your movers was outstanding. We hired you to move our son in Indianapolis and felt confident enough to hire you for our other son's move. All went fantastic. We will contact you again if we have a moving need. Thank you!
Response
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<div>Doug, <br/>We are ecstatic to hear this and really appreciate you trusting us with the transportation of your items again. Thank you for choosing Two Men and a Truck.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Doug, <br/>We are ecstatic to hear this and really appreciate you trusting us with the transportation of your items again. Thank you for choosing Two Men and a Truck.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joy
Jordan and Luis are very professional and efficient.
Response
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<div>Joy,<br/>We love to hear that. Thank you so much.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Joy,<br/>We love to hear that. Thank you so much.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Susan
Your employees were extremely careful with the furniture. They communicated very well with the 96 year old owner on her personal belongs. This immensely help the stress from her.
Response
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<div>Susan, <br/>We always try to take as much stress off our customers as we can and love attention for detail. Thank you for choosing Two Men and a Truck.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Susan, <br/>We always try to take as much stress off our customers as we can and love attention for detail. Thank you for choosing Two Men and a Truck.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Will
I called to arrange a small inside the home move for flooring installation. The options and prices were thoroughly explained and executed as described. The two men worked carefully and efficiently to complete it to my satisfaction.
Thank you
Will
Thank you
Will
Response
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<div>Will,<br/>We appreciate these wonderful comments and always work to be the best. Thank you for your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Will,<br/>We appreciate these wonderful comments and always work to be the best. Thank you for your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tracy
the drivers were very polite and sufficient. Chris (driver) also seemed to train his partner when he had a chance to make sure the packing up of truck went smoothly. the guys were concerned about my property. Told some people about my experience.
Response
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<div>Tracy,<br/>We love to hear our customers spreading good word and strive to always have our movers teaching each other new things and helping each other out especially on the job. We really appreciate your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tracy,<br/>We love to hear our customers spreading good word and strive to always have our movers teaching each other new things and helping each other out especially on the job. We really appreciate your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
Misrepresentations by sales rep, uninformed office staff and rude movers
Response
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<div>Hello John- We are disappointed to see your 1 star review. With an average customer satisfaction rating of 98% we rarely see reviews like yours and do take them very seriously. We will be connecting with your movers and our management team right away and will be in contact to get more details about your concerns. Our customer service never ends when the truck leaves your driveway. We will do all we can to learn from your concerns and train accordingly as well. Thank you.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello John- We are disappointed to see your 1 star review. With an average customer satisfaction rating of 98% we rarely see reviews like yours and do take them very seriously. We will be connecting with your movers and our management team right away and will be in contact to get more details about your concerns. Our customer service never ends when the truck leaves your driveway. We will do all we can to learn from your concerns and train accordingly as well. Thank you.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wendy
Brian and Chris were awesome. They took care with my furniture. They also were very kind while interacting with my son who is on the autism spectrum. I don't want to move for a very long time. I would request Brian and Chris if I were to move.
Response
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<div>Wendy, <br/>We really pride ourselves in making the move as easy and painless for our customers as possible and truly having "movers who care". Thank you so much for your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wendy, <br/>We really pride ourselves in making the move as easy and painless for our customers as possible and truly having "movers who care". Thank you so much for your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Karen
On time, very respectful of our furniture and what we wanted to do with placement. Moved quicker than was anticipated.
Response
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<div>Karen, <br/>We love to pay attention to detail and are glad we could get done faster then you had expected. Thank you for your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Karen, <br/>We love to pay attention to detail and are glad we could get done faster then you had expected. Thank you for your business.</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/77717/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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