Reviews
Lori
The men were very polite - introduced themselves and shook my hand. Got the job done with no hiccups! Would use you again.
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<div>Great news! We are so happy that all went well for you. We are thankful for your business!</div>
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<div>Great news! We are so happy that all went well for you. We are thankful for your business!</div>
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Delaney
The team in the office, packing as well as the delivery was so good. Made the move so much easier. Would highly recommend!
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<div>Fantastic to hear! Thank you!</div>
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<div>Fantastic to hear! Thank you!</div>
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Waunetta
The three men who moved us were outstanding. They went above and beyond to insure our move was as painless as possible. I would recommend all three for excellence awards. Will definitely refer Two Men and A Truck to anyone who is in need of moving services. The office representative was most congenial and super helpful in answering my questions. Move could not have went better. Thank you.
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<div>Superb! We are thrilled with your kind words and so thankful for your business. Thank you!</div>
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<div>Superb! We are thrilled with your kind words and so thankful for your business. Thank you!</div>
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Robin
LOVED the movers! Super awesome guys, very friendly and knowledgeable, and respected my home and my belongings. Will definitely use again!
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<div>We LOVED moving you! Thank you so very much!</div>
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<div>We LOVED moving you! Thank you so very much!</div>
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Dana
This was the best move ever! They really knew what they were doing and were so careful with our things. They came in and accessed, made a plan and everything went so smooth. Certainly took the stress out of moving! Strongly recommend!
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<div>That is wonderful! We are so thankful that we could help reduce the move day stress.</div>
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<div>That is wonderful! We are so thankful that we could help reduce the move day stress.</div>
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Jennifer
Movers did not listen well. Movers placed items in places explained otherwise for important reasons. Movers decided what packages should be stored and what should be taken into the house without instruction. Movers placed bedroom mattresses and boards directly over long heating elements for bedrooms. Movers placed items into storage in a haphazard way, without instruction whatsoever. Movers took far too much room in my storage by not storing logically or even bothering to find out whether it should go into storage. When one person is in charge of a large move, that person should not be expected to be in four locations at one time to give instructions. Movers should wait for good instruction because a person cannot be in four places at once, rather than assuming they know what to do.
Response
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<div>Hi Jennifer, We are so sorry to see that you were not satisfied with your move. We would love to speak with you more about your experience and do what we can to help. Please call our office at 515-276-7170. With a 98% customer referral rating, it is rare that we see any issues with our services, but when there is something that happens that does not exceed our customer's expectations, we want to know about it. Thank you for sharing, we will use this as a training tool for the movers on your job. We apologize for your experience, and we want to do what we can to make it right. We look forward to speaking with you. Thank you.</div>
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<div>Hi Jennifer, We are so sorry to see that you were not satisfied with your move. We would love to speak with you more about your experience and do what we can to help. Please call our office at 515-276-7170. With a 98% customer referral rating, it is rare that we see any issues with our services, but when there is something that happens that does not exceed our customer's expectations, we want to know about it. Thank you for sharing, we will use this as a training tool for the movers on your job. We apologize for your experience, and we want to do what we can to make it right. We look forward to speaking with you. Thank you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dan
Moving crew was good but I did not appreciate the fact that they were trying to get the job done as quick as possible. In doing so, they disregarded the care for the furniture. In the process of moving the couch from upstairs to downstairs - they caused several tears in the fabric of the couch due to them dragging it along the floor when taking the couch out of the apartment and into the new apartment.
Bruce
The movers were polite, professional, and worked quickly. They exceeded my expectations. I’m very happy with how everything went.
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<div>We are so thankful for you, and we are please that all went well. Blessings-</div>
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<div>We are so thankful for you, and we are please that all went well. Blessings-</div>
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Linda
The experience was very positive. Things went very smoothly.
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<div>Fantastic! Thanks Linda!</div>
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<div>Fantastic! Thanks Linda!</div>
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Sharon
I was pleased from my call to your office to the two men who came to move our furniture. Everyone was knowledgeable, helpful and friendly. The guys who came to the house were entertaining - enjoyed their sense of humor. I've already told friends about what a great experience this was, in a time when customer service seems to be a thing of the past! I will definitely call them again if I have any moving needs.
Thanks for the outstanding service. Dave & Sue
Thanks for the outstanding service. Dave & Sue
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<div>Wow! Fantastic thank you so much!</div>
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<div>Wow! Fantastic thank you so much!</div>
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