Reviews
David
The 2 movers were very courteous and helpful. They carefully wrapped our items and loaded them with care. Very nice young men and polite.
Response
Hi David, thank you for the kind words! We're glad to hear the movers were courteous, careful, and polite. We'll be sure to share your feedback with the team!
Rebecca
I was very impressed by my experience with Two Men and a Truck. Everyone was very professional and friendly, from the office staff to the moving crew. My belongings were moved efficiently and without damage.
Response
Hi Rebecca, thank you for the kind words! We’re so glad to hear you had a great experience from start to finish and that your belongings were moved safely. We appreciate your trust in us!
Darren
Office team was exceptional. The movers did the job hired for. Chris and his partner lacked any customer service. My 76 year old mother has challenges maintaining a thoroughly clean home due to her age and mental acuity. Chris made a comment that he’d have to get a tetanus shot after the job. He’s lucky my mother didn’t hear him. They moved a piece of furniture I had told them was to stay
Response
Hi Darren, thank you for your feedback. We’re glad the office team and movers completed the job, but we’re very sorry to hear about the unprofessional comment and miscommunication. That’s not the standard we hold our team to, and we appreciate you bringing this to our attention so we can address it internally.
Joel
Both the office and moving staff were extremely helpful and professional. Matt and his crew were polite, efficient and very careful with our items during the move. I would definitely recommend Two Men and a Truck if you need your move to go quickly and smoothly.
Response
Hi Joel, thank you so much for the great feedback! We're thrilled to hear Matt and the crew, along with our office team, made your move smooth and stress-free. We truly appreciate your recommendation!
Emily
After a previous positive move using Two Men and a Truck 8 years ago, I didn’t even shop around or get quotes from other movers for this move. Wish I would have. Movers completely damaged a bed. They asked my husband to help move an item because one of the movers wasn’t strong enough, even though we were paying them to do the moving for us. Just an overall terrible experience. Would NOT recommend!
Response
Hi Emily, thank you for your feedback. We're truly sorry to hear about your recent experience and that we didn’t meet your expectations this time. This is not the level of service we strive to provide. Please contact our customer care team so we can address your concerns directly.
Sarah
I'd never used a moving service before, but moving for the first time alone, these guys were awesome and saved me some sanity, and blood sweat and tears, if I would have had to drag a mattress up to the second floor alone haha.
Response
Hi Sarah, thank you for sharing your experience! We're so happy our team could save you time and effort—moving solo is tough, and we're glad we could make it easier for you!
Jay
Overall it was a positive experience. I did have some damage to a wall clock made in 1860 but they had it repaired. The repair was so good if you had not seen it before., you’d never know it had been broken.
The crew did not taken the plastic wrap off of 5-6 items which did not seem appropriate to me.
Otherwise it seemed to be a good move.
The crew did not taken the plastic wrap off of 5-6 items which did not seem appropriate to me.
Otherwise it seemed to be a good move.
Response
Hi Jay, thank you for your thoughtful review. We're glad we could make the repair right and that overall it was a positive experience. We appreciate your feedback and will use it to continue improving!
Keysha
Overall good experience. However, I did have a few glass items broken in the move despite being wrapped in bubble wrap and the box being labeled "Glass". I took the time to label where all of the boxes were to go, but 1/4 of the boxes did not get put in the correct area. The team was fast and did not stand around wasting time!
Response
Hi Keysha, thank you for your honest feedback—we’re glad to hear the team was efficient, but we’re sorry about the issues with the glass items and box placement. We’ll share this with the team to help us improve moving forward.
Emily
DaVion and James were amazing!!! We enjoyed them so much! They were prompt and professional from start to finish.
Response
Hi Emily, thank you for the kind words! We’re so glad you enjoyed working with DaVion and James—they’ll be thrilled to hear it!
Erika
Christian is a rock star. He should be a leader in the org. He is an excellent mover, communicator, and leader.
Response
Hi Erika, thank you for the amazing feedback! We’re lucky to have Christian on the team—he truly is a rock star, and we appreciate you recognizing his leadership and hard work!
