Reviews
Drew
So very thankful and appreciative of both the moving and administrative staff! So easy to work with, professional, and clear communication! Thank you for helping us with our event! Huge success!
Response
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<div>Hey Drew! Thank you so much! We are thrilled that all went well for you, thank you for your business.</div>
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<div>Hey Drew! Thank you so much! We are thrilled that all went well for you, thank you for your business.</div>
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David
Moving team was very respectful to each other and worked well together. Good experience overall.
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<div>Super! Thank you, David!</div>
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<div>Super! Thank you, David!</div>
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Rob
I was very happy again with your service. This time I didn't even get a 2nd quote. Well done!
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<div>We are so happy to have you as a return customer! Thank you so much!</div>
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<div>We are so happy to have you as a return customer! Thank you so much!</div>
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Mike
Two Men and a Truck did a fantastic job and worked very hard in making our moving experience as easy as possible. I would certainly refer them to anyone!
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<div>Yahoo! Thank you kindly!</div>
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<div>Yahoo! Thank you kindly!</div>
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Michael
The reason for the acceptable responses it was a little unclear that we absolutely needed to confirm again that we wanted the service. I called on a Monday for service. I clearly stated that I wanted to go ahead and schedule the service because we had no other time to do it. When I received the first email it was unclear that it was just a 'pre-order' and that my service was not confirmed and that I needed to confirm it again. Wasn't my call to schedule in the first place confirmation enough? Either way it was only a miscommunication and it all worked out in the end. I would make certain in the email that you MUST respond or service will be cancelled. Also, we live less than 10 minutes from your office. I was told cost was from the time they left/return. To allow 25min to return seems hi
Response
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<div>Hi Michael, I am sorry to hear there was some miscommunication on your move, but happy that we did get that taken care of for you. We will be sure to review your move and properly train with the customer service representative, as we want the booking and moving process to always be as smooth as possible. As for the travel time, we will audit that and make sure that you were charge appropriately. <br/><br/>Thank you for your business, we will be in touch.</div>
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<div>Hi Michael, I am sorry to hear there was some miscommunication on your move, but happy that we did get that taken care of for you. We will be sure to review your move and properly train with the customer service representative, as we want the booking and moving process to always be as smooth as possible. As for the travel time, we will audit that and make sure that you were charge appropriately. <br/><br/>Thank you for your business, we will be in touch.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Amy
Josh, Jiovanni and Travis were a great moving team. They were efficient and communicated clearly with myself and the woman who's house we moved the bunk bed from. Josh was an excellent leader and his experience with moving items definitely showed. He also had a great personality and sense of humor which is an added bonus. This is probably the best experience I've had with Two Men & A Truck thus far and I will definitely use them to move large household items again. Thank you for a pleasant moving experience.
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<div>Wow! Great! Thank you kindly, Amy!</div>
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<div>Wow! Great! Thank you kindly, Amy!</div>
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Shelly
The guys were on time and did a great job.
We are still missing two arm covers for our love seat, and will be completely satisfied once those are found.
We are still missing two arm covers for our love seat, and will be completely satisfied once those are found.
Response
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<div>Hi Shelly! We do have the report about those arm covers, please let us know if you locate them or have any further concerns. Thanks!</div>
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<div>Hi Shelly! We do have the report about those arm covers, please let us know if you locate them or have any further concerns. Thanks!</div>
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Roger
The whole experience from start to finish was a very surprisingly simple process. Our movers who came out the 3 of them did an outstanding job and they was very efficient and quickly got our job done.
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<div>That's great! Thank you very much for your business!</div>
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<div>That's great! Thank you very much for your business!</div>
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Hanna
Every person i talked to was incredibly helpful and the crew did the move perfect and fast! Our equipment moved was expensive and heavy so it made us happy that they took extra precautions to make sure everything was secure.
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<div>Great! We are please that you chose us to help with your move, and glad that all went well for you.</div>
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<div>Great! We are please that you chose us to help with your move, and glad that all went well for you.</div>
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Chris
Overall..did a great job. Both movers were awesome guys and were extremely careful with personal possesions.
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<div>Thank you so much Chris!</div>
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<div>Thank you so much Chris!</div>
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