Reviews
JaNae
Solid guys. Alex and “Awesome” worked hard to get my furniture up three flights of stairs. Forgot the box for my 55” tv but I had a back up plan just in case they forgot the box. Helped with taking apart my desk. Very friendly guys!
Response
Hello, JaNae! Thank you for leaving the review. We're sorry about forgetting the box, thank you for being flexible and understanding! We appreciate great customers like yourself and we're always happy to help you move! :)
Barbara
My moving team was excellent, prompt, efficient, protective of my furniture, did not waste time when moving, respectful and pleasant.
Response
Thank you, Barbara! These are such kind and wonderful words! It's our pleasure to help - have a great day!
Rachel
Movers came well prepared and made quick work of a fairly simple move.
Response
Great to hear, Rachel! Thank you so much for taking the time to share your experience with us. Have a great day!
Robin
Both Man came in and assess what they needed to move and work professionally and quickly to move and deliver our house hold goods. Thank You
Response
Hi Robin! Great to hear. Thank you for calling TWO MEN AND A TRUCK®!
Tammy
Our two movers Q and Armando (spelling??) were professional, fast and very personable. Listened and took care with a hand made desk....which meant a lot to the business owner. I cannot say enough good things about these two.
Response
Hi Tammy! We're so happy to hear this! Thank you for selecting TWO MEN AND A TRUCK® for your moving needs - we're happy to help whenever!
Erika
This was our first experience with Two Men and a Truck and we couldn’t have been more pleased. Every aspect of our move was OUTSTANDING! Starting with the office staff to the moving team to the follow up after our move. Everything was first rate and TOP QUALITY! I would recommend this service to anyone I know and will certainly use them again!
Response
Wow, thank you so much for the kind review! We are grateful for customers like you, Erika! We appreciate your recommendation and we look forward to working with you again! :)
Jordan
Couldn’t have moved a piano with out them! They took extra care of it, completely wrapped up in packing blankets, easily unattached & reattached my door for moving purposes, kept the moving experience positive & forward moving. A little more expensive than I imagined, but again, you’re paying for the professionalism they offer.
Response
Hello, Jordan! Thank you for taking the time to share your experience with us! We're always happy to help with any form of a move. Have a great day!
Calvin
It was a wonderful experience. The guys did a great job! Everything asked and more!
Response
Wonderful! Thank you for calling TWO MEN AND A TRUCK® to help with your moving needs, Calvin! We appreciate you!
Ann
The moving team was excellent. They were polite and very efficient. My daughter had used 2 Men & a Truck previously. We have always been satisfied with the service & cost.
Response
Hi Ann! Thank you for taking the time to share your experience! We're glad we could help out the family, let us know if you need us!
Gail
Our move was scheduled for 12-4 and we were told we were the second move. I called at noon to get a status and was told it would be 2. At 2 I called and was told it would be another hour. Every hour I called back and was told another hour. At 5PM, I asked to speak with a manager and finally he (Conte) was able to get someone out at 6PM. Our move team was fantastic. The office team and dispatchers horrific. You need to improve how you schedule (our movers told us we were their 4th move of the day) and set customer expectations on arrival time.
Response
Hi, Gail! Thank you so much for expressing your concerns. We do our very best to get all moves dispatched in a timely manner, and you are right that things got sent our later than we had hoped. Second dispatch moves do not have an exact arrival time, and if we did not communicate that properly, we are thankful to know about it. We will use this as a training opportunity. Thank you. Glad to hear your move crew did a great job helping you with your move, and again we apologize for any error or miscommunication on our part about your dispatch time.
