Reviews
Stan
Order was to move appliances but crew didnandacirc;??t know how to go through a door. Spent way too much time trying to figure it out which in turn cost me more than it should have. 3 hours to move 3 appliances with 1/2 hour travel time is disgusting.
Response
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<div>Stan, <br/>I want to thank you for filling out our satisfaction survey, and assure you that based on your feedback we will be following up with our operations team, and someone may reach out to you to discuss further. Our location’s current customer referral rate is an average of 99%, so it is rare that I get replies with concerns, and we do take them very seriously. Without feedback like yours, we would not be able to continue to improve our services and training.<br/> <br/>Thank you again for letting us know about your move, we invite you to give us a call to discuss your concerns further if you wish. We greatly appreciate your business, and want to make sure we are always exceeding our customer’s expectations in all aspects of our service.<br/>I also sent you an email. <br/>Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Stan, <br/>I want to thank you for filling out our satisfaction survey, and assure you that based on your feedback we will be following up with our operations team, and someone may reach out to you to discuss further. Our location’s current customer referral rate is an average of 99%, so it is rare that I get replies with concerns, and we do take them very seriously. Without feedback like yours, we would not be able to continue to improve our services and training.<br/> <br/>Thank you again for letting us know about your move, we invite you to give us a call to discuss your concerns further if you wish. We greatly appreciate your business, and want to make sure we are always exceeding our customer’s expectations in all aspects of our service.<br/>I also sent you an email. <br/>Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Annette
Those 4 guys worked so hard from the moment they arrived until the entire job was completed. They looked exhausted but never once stopped and never once complained.
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<div>Great to hear they worked hard for you! Thanks!</div>
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<div>Great to hear they worked hard for you! Thanks!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Craig
The crew made our move look easy and everything was protected. Great Job!
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<div>Awesome Craig!</div>
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<div>Awesome Craig!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Donna
Movers were prompt, organized, and friendly. They did an excellent job with furniture and boxes. We would recommend them to anyone.
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<div>Superb, thank you so much Donna!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Superb, thank you so much Donna!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barry
The guys arrived on time, introduced themselves, and started to work immediately. They were so nice and did a great job! Everything was packed and loaded before I knew it. My stuff arrived and was unpacked in great condition. They couldn't have done a better job! I am totally happy with Two Men and a Truck!
Response
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<div>We are totally happy you chose us to help you! Thanks, Barry!</div>
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<div>We are totally happy you chose us to help you! Thanks, Barry!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jean
Batavia andamp; Matt were very courteous, checking in that all our contents were carefully placed on the truck and off the truck at our final destination. They worked well together. Definitely would/will recommend to our friends andamp; neighbors. Definitely will call Two Men andamp; A Truck w/ our next move!
Response
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<div>Fantastic, Jean! Love it! Thank you-</div>
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<div>Fantastic, Jean! Love it! Thank you-</div>
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Chris
Latavian, Matt, Brian, and Dillon were absolutely fantastic to work with the day of our move. They were courteous, abitious, and really funny. I would recommend that team of movers to anyone.
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<div>Wonderful, we love to word hard and have fun around here! Thank you so much!</div>
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<div>Wonderful, we love to word hard and have fun around here! Thank you so much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeremy
I would like to send my thanks and appreciation to the office team for being flexible and understanding as we had to move our moving date several times over the course of a week. They were excellent to work with and helped to make sure things were taken care of timely and professionally. Our moving team was excellent as well. They took better care of wrapping and protecting my furniture than I would have myself. They did an excellent job and made the most out of the truck space. I couldn't believe how much they were able to take in one trip. Truly appreciated. I would most certainly recommend two men and a truck and will use your services again if ever needed. Hopefully though, not for a long time. :) Thank you again!!
Response
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<div>What a very kind account of your experience. Thank you so much for your business, in a long, long time... we look forward to moving you again. :)</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>What a very kind account of your experience. Thank you so much for your business, in a long, long time... we look forward to moving you again. :)</div>
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Linda
Two Men andamp; a Truck kept in communication with me from the time I placed the request. The office called to confirm the address and packages. They called when my movers were at the store and when they left the store. Upon arrival, the 2 gentlemen came up to the apartment to confirm where each peace was to be placed. When they helped us unwrap, they took the garbage with them.
Response
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<div>Thank you very much! Glad all went well for you.</div>
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<div>Thank you very much! Glad all went well for you.</div>
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Diana
Would recommend you to anyone and everyone. Haven't moved for 17 years and was nervous about it but you were very helpful and made it a non - traumatic event. Thank - You.
Diana
Diana
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<div>Thank you for the kind words!</div>
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<div>Thank you for the kind words!</div>
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