Reviews
Mary
Movers were on time, courteous and extremely hard working. I don't plan on moving again but would highly recommend them to others.
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<div>Thank you Mary!</div>
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<div>Thank you Mary!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Stacy
This was by far the easiest and best part of the moving experience! The office staff made scheduling so easy and the call-ahead notification to let us know that the movers were in route was very helpful. Our moving crew was on time, and worked steadily and quickly to transfer our items, and they did so with a pleasant, helpful attitude. They came in under the projected time and cost we were given. We would definitely use this company again, and highly recommend them to anyone who is planning to move. We are usually "do-it-yourselfers", but for the price and for how convenient this was, we would definitely use this company again to save ourselves the time, physical effort, and fatigue.
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<div>Thank you! We are so happy to hear that our team exceeded your expectations. Your referral is greatly appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you! We are so happy to hear that our team exceeded your expectations. Your referral is greatly appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Chelsey
Our experience was amazing with Two Men and a Truck. James, Semaj, and Matt were so friendly, helpful, and professional. They engaged in conversation and genuinely seemed interested in our move. They treated our belongings with respect and care. I would absolutely recommend Two Men and a Truck and will definitely use them again for future moving needs.
Response
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<div>Awesome! We love to move, and we are thrilled you chose us to help you out! Thank you so much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Awesome! We love to move, and we are thrilled you chose us to help you out! Thank you so much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Garry
LT and his crew were amazing and the customer service piece was outstanding. All day long he was checking with me to see if there was anything else we needed, things moved to another spot, or how they could best serve me. The staff was friendly and knowledgeable. There was a new mover who had only worked 1.5 weeks and the others were coaching him on how best to lift things - keep your back straight, lift with your legs, things like that. LT and staff worked their fanny's off and did a great job.
Response
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<div>What a kind report! We are so happy that all went well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>What a kind report! We are so happy that all went well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Leigh
My Name is Leigh and am
In the middle of a move! I us d 2 Men in a truck as I needed help with loading and unloading of the major furniture! I was by beyond impressed! I used the Urbandale Location! I absolutely loved my team I had for the day! If made me feel like I had family moving me! So professional, but more so down to earth real people!! Made my move easy peasy!!! Would highly recommend this location!!!! I want to extend a special thank you to my team that day for helping me move!!! It made a world of difference to me, plus was a huge time saver!! The amount of time it took I still had most of day to get my errands completed!! 2 Men in a Truck Urbandale Iowa you are amazing!!! Kuddos !!!!
In the middle of a move! I us d 2 Men in a truck as I needed help with loading and unloading of the major furniture! I was by beyond impressed! I used the Urbandale Location! I absolutely loved my team I had for the day! If made me feel like I had family moving me! So professional, but more so down to earth real people!! Made my move easy peasy!!! Would highly recommend this location!!!! I want to extend a special thank you to my team that day for helping me move!!! It made a world of difference to me, plus was a huge time saver!! The amount of time it took I still had most of day to get my errands completed!! 2 Men in a Truck Urbandale Iowa you are amazing!!! Kuddos !!!!
Response
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<div>Wow!! Thank you so much, that is so kind!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wow!! Thank you so much, that is so kind!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Drew
So very thankful and appreciative of both the moving and administrative staff! So easy to work with, professional, and clear communication! Thank you for helping us with our event! Huge success!
Response
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<div>Hey Drew! Thank you so much! We are thrilled that all went well for you, thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hey Drew! Thank you so much! We are thrilled that all went well for you, thank you for your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
Moving team was very respectful to each other and worked well together. Good experience overall.
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<div>Super! Thank you, David!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Super! Thank you, David!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rob
I was very happy again with your service. This time I didn't even get a 2nd quote. Well done!
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<div>We are so happy to have you as a return customer! Thank you so much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so happy to have you as a return customer! Thank you so much!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mike
Two Men and a Truck did a fantastic job and worked very hard in making our moving experience as easy as possible. I would certainly refer them to anyone!
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<div>Yahoo! Thank you kindly!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Yahoo! Thank you kindly!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michael
The reason for the acceptable responses it was a little unclear that we absolutely needed to confirm again that we wanted the service. I called on a Monday for service. I clearly stated that I wanted to go ahead and schedule the service because we had no other time to do it. When I received the first email it was unclear that it was just a 'pre-order' and that my service was not confirmed and that I needed to confirm it again. Wasn't my call to schedule in the first place confirmation enough? Either way it was only a miscommunication and it all worked out in the end. I would make certain in the email that you MUST respond or service will be cancelled. Also, we live less than 10 minutes from your office. I was told cost was from the time they left/return. To allow 25min to return seems hi
Response
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<div>Hi Michael, I am sorry to hear there was some miscommunication on your move, but happy that we did get that taken care of for you. We will be sure to review your move and properly train with the customer service representative, as we want the booking and moving process to always be as smooth as possible. As for the travel time, we will audit that and make sure that you were charge appropriately. <br/><br/>Thank you for your business, we will be in touch.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Michael, I am sorry to hear there was some miscommunication on your move, but happy that we did get that taken care of for you. We will be sure to review your move and properly train with the customer service representative, as we want the booking and moving process to always be as smooth as possible. As for the travel time, we will audit that and make sure that you were charge appropriately. <br/><br/>Thank you for your business, we will be in touch.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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