Reviews
Cheryl
I had two men and a truck move us in 2006. They are very careful and on time. They came in to assess the situation and got right to work. Very polite. I will use this company again and highly recommend them. Thank you! Cheryl
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<div>Thank YOU! We are so happy that all went well for you!</div>
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<div>Thank YOU! We are so happy that all went well for you!</div>
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Jennifer
Our movers were absolutely professional and did an awesome job. We were blown away at how hard they worked and the level of care they took when packing and unpacking the truck with our things. We will highly recommend your services to anyone that needs them in the future.
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<div>Your recommendation means so much to us. Thank you for your business.</div>
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<div>Your recommendation means so much to us. Thank you for your business.</div>
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Anne
Two men and a truck did a wonderful job moving my things I was very happy with the service. My only complaint was that one of the movers smelled like cigarettes and smoked in between moving my stuff from the old building to the new one
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<div>Thank you for your feedback Anne! We appreciate your business!</div>
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<div>Thank you for your feedback Anne! We appreciate your business!</div>
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Jana
Martin & Chris were wonderful! They moved my furniture to garage so I can have my floors refinished. I will request them to come back and put things back. They were very professional & those boys worked very hard in 90 degree temps!! Very impressed!
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<div>Oh that's great! They are wonderful. Thank you!</div>
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<div>Oh that's great! They are wonderful. Thank you!</div>
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Denny
If there was a category rating above excellent our moving team would qualify. They were absolutely wonderful. I have and will continue to recommend them highly. Denny
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<div>That's fantastic! Thank you so much!</div>
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<div>That's fantastic! Thank you so much!</div>
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Brooke
All three of our movers were courteous, worked quickly and carefully, had a great attitude and were professionals. I would definitely use them again.
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<div>That's wonderful! Thank you so much!</div>
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<div>That's wonderful! Thank you so much!</div>
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Robert
My name is Robert and my move to Illinois was seemless thanks to Jerry and Kevin. The team arrived exactly at 830am as they said they would. They were very confident in their expectations of the overall time needed and the overall logistics of that day and even the next. Both Kevin and Jerry were very friendly, helpful and knowledgeable. Yet, they told us what we needed to do and didn't beat around the bush. I expect that and appreciate it. The next day they were again, right on time and very helpful. They moved everything into the proper room and was abnormally careful about the woodwork and walls. When I need two movers again, I want both Kevin and Jerry. My only regret is that I wasn't able to tip them more than I did. They deserve much more than what I offered. Thanks guys! You ROCK!!!
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<div>That's wonderful! They are a pretty great pair! Thanks so much!</div>
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<div>That's wonderful! They are a pretty great pair! Thanks so much!</div>
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Phillip
Movers were personable, efficient and considerate.
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<div>Great to hear that! Thank you for your business!</div>
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<div>Great to hear that! Thank you for your business!</div>
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Jude
The guy who originally took my order didn't seem too friendly and seemed to want to rush the ordering process, but everyone else I interacted with for this move was excellent in every way. The movers went above and beyond, even on one of the hottest days of the year, and were very friendly, courteous, and personable. The women in your office seem very caring and they were empathetic to the stress moving causes. I and my family members have used Urbandale TMAAT several times, and we are consistently pleased and impressed with the hard-working, friendly people in your employ and how the "men" treat our stuff like it was their own. I love you guys!!! Thank you so much for what you do!
Response
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<div>We love you right back! Thank you so much!</div>
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<div>We love you right back! Thank you so much!</div>
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Mary
Since our household items were placed in storage, and are stacked & covered with blankets, I hesitated doing your survey. In other words, until we move these items into a new house, I can't tell if anything was damaged. There was a problem I saw with a dresser that I had refinished - coming down a truck ramp, it almost overturned (or maybe it did?), but the landing was out of our sight. Driver says he caught it, but not sure. Also, had bought a cover for an expensive mid century modern sofa. Movers took it off after I told them how much reupholstering had cost. They moved it and started throwing used moving blankets on it until I brought cover to truck and insisted they place on sofa. Seemed to be a little attitude there just before lunch and this was last item loaded.
Response
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<div>Hi Mary! Thank you so much for expressing your concerns. If you find anything that we can look as as far as damages go, please let us know right away! We will also be sure to review your concerns with the move team to make sure that any issues are corrected so that we can continue to offer the best customer service possible. Please feel free to call us as well if there is anything you would like to discuss!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mary! Thank you so much for expressing your concerns. If you find anything that we can look as as far as damages go, please let us know right away! We will also be sure to review your concerns with the move team to make sure that any issues are corrected so that we can continue to offer the best customer service possible. Please feel free to call us as well if there is anything you would like to discuss!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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